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Residence Inn West Palm Beach

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Residence Inn West Palm Beach
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141 Reviews from our TripAdvisor Community

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Showing 135: English reviews
Fort Myers, Florida
Reviewed 2 weeks ago

We checked in at 2:00 pm New Year's Eve New Years morning went to have breakfast. Come back at 10:30 to our room the door was open and our food in the refrige was taken. Front desk had checked us out. Checkout is at 12:00 in room 107

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Helpful?
Thank beedybeee
Dan P, General Manager at Residence Inn West Palm Beach, responded to this review

Good day beedybeee and thank you for writing about your recent stay with us. I wanted to apologize for the unfortunate situation involving the food in your guest room and was delighted to hear that we were able to return it to you prior to your departure. In some cases our guests do not stop by the front desk to...

Bimini
Reviewed 2 weeks ago

Spacious room with ample appliances and utilities accommodative of self service especially families. Efficient housekeeping. Nice location with easy access to shopping, restaurants and the highway. Good location for outdoor activities. Convenient breakfast.

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Helpful?
Thank asaw21
Dan P, General Manager at Residence Inn West Palm Beach, responded to this review

Thank you and Happy New Year asaw21! I am delighted to hear that our hotel was a pefdect fit for you and hope to see you again soon. Have a great 2017!

Reviewed 4 weeks ago

I stayed here for a week for work . The property is a little bit old but excellently maintained . Rooms are very clean and tidy . The outside is manicured . Pool and hot tub clean and safe . All staff are very helpful and friendly . Very good place to stay .

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Helpful?
Thank Pat C
Dan P, General Manager at Residence Inn West Palm Beach, responded to this review

Hello Pat C and thank you for writing about your recent stay with us. I can't wait to share this great review with the staff so they can see that even though the property is a bit older the long standing foundation or service and cleanliness is still very important to our loyal travelers! I hope you have a fantastic...

Reviewed 9 December 2016

We arrived on a Friday night after 10 pm and saw people talking and having fun next to the pool area. It smelled very well and we made a comment about it to the clerk (maybe there was a nice place to eat nearby :-). He said the guests outside were using the grill. After we checked in we asked...

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Helpful?
Thank SandyZL
Dan P, General Manager at Residence Inn West Palm Beach, responded to this review

Thank you so much for you kind and honest review about your stay. I am delighted to hear that our staff was able to take a rocky start and turn it into a memorable experience. I will be reviewing this with our staff so we can continue to improve our service for our guests and so that we make sure...

St. Petersburg, Florida
Reviewed 3 November 2016 via mobile

I stayed two nights for business and because I only paid $103 a night for the room I think I will rate it based on that. My hotel room was pretty clean and I think the courteous staff and free breakfast was a lot better than what I've seen at a lot more expensive hotels. I mean how many free...

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Helpful?
2Thank Misty P
Dan P, General Manager at Residence Inn West Palm Beach, responded to this review

Thank you for your review about your recent stay Misty P. I am glad to hear that our staff was able to provide you with clean and comfortable accommodations during your stay. I will agree that while we have posted signs about smoking guests still feel the need to not follow. We are always looking for ways to improve and...

Long Island City, New York
Reviewed 15 September 2016

stayed only one night in studio. Lobby Room very nice. New clean nice little kitchen. free breakfast very good lots of selection fresh and clean. Great location next City Center?- stores food. Not a beach resort. Great for 1-2 night stay

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Thank threesecons
Dan P, General Manager at Residence Inn West Palm Beach, responded to this review

Thank you for your review about your recent stay. I am glad our hotel was a perfect fit for you and hope you will stay again in the future should your travels bring you back to West Palm Beach. Have a great day.

Valdosta, Georgia
Reviewed 28 August 2016 via mobile

Going on a cruise out of West Palm beach I decided to be frugal and go on Hotwire and book a hotel!! I have done this before with good results ,but this time is turned out not so good. I requested 3 star hotel this was not!!! I did not read the fine print IT WAS PET FRIENDLY and they...

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Helpful?
Thank Deborah C
Dan P, General Manager at Residence Inn West Palm Beach, responded to this review

Good afternoon Deborah C and thank you for writing about your recent stay. I am delighted to hear that we were able to provide you with nice and clean accommodations despite the fact we do not offer king beds and will most certainly pass that along to our housekeeping department. I am sorry to hear that their were guests smoking...

Tampa, Florida
Reviewed 15 August 2016

stayed here Friday and Saturday night. Friday night I thought something was biting me and I threw off the bed covers to find nothing. Must be in my mind I thought. Same thing Saturday night. Sunday morning sitting on the edge of the bed putting my socks on I saw something black and very tiny. I thought it was lint...

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Helpful?
Thank David F
Dan P, General Manager at Residence Inn West Palm Beach, responded to this review

Hello David F and thank you for writing a review about your recent stay. Unfortunately I see that the accommodations were not up to the standard that we have been known for here at the Residence Inn and for that I apologize. I would like to find out a bit more information if possible to assist our hotel with improving...

Washington DC, District of Columbia
Reviewed 4 August 2016

This is a first-class hotel that gives good value for the money. The suite was excellent with a spacious desk, refrigerator, stove and large bathroom. The breakfast buffet was among the best we've had. About the only quibble I would have is the view of the auto repair shop from the main window. It would be nicer if it looked...

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Helpful?
Thank K S
Dan P, General Manager at Residence Inn West Palm Beach, responded to this review

Good day and thank you for the great review about your recent stay. We will make sure to share it with the staff and hope to see you again if your travels should bring you back to West Palm Beach!

Reviewed 27 July 2016

Residence Inn is my "go to" hotel when traveling on business. Consistent quality and a very good value. This particular stay stood out because I made a rookie mistake and left a brand new dress shirt in my room. I wasn't looking forward to having to track it down and maybe still lose it. Thankfully I didn't have to. The...

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Helpful?
Thank Keith B
Dan P, General Manager at Residence Inn West Palm Beach, responded to this review

Thank you Keith B for your kind words and loyalty to our great brand. We always strive to provide our guests with clean and comfortable surroundings and great guest service. I am glad everything worked out with the shirt and wish you all the best. Please come see us again if your travels bring you back to our area!

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service

Additional Information about Residence Inn West Palm Beach

Address: 2461 Metrocentre Blvd, West Palm Beach, FL 33407-3151
Region: United States > Florida > West Palm Beach
Price Range: $190 - $485 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn West Palm Beach 3*
Number of rooms: 78
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Also Known As:
Residence Inn West Palm Beach Hotel West Palm Beach
West Palm Beach Residence Inn
Residence Inn West Palm Beach Florida
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn West Palm Beach staff and other travellers.
4 questions
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Naples, Florida
Sanibel Island, Florida
over a year ago
Longview, Texas
over a year ago
Alpharetta, Georgia
over a year ago

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Questions? Get answers from Residence Inn West Palm Beach staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“short stay studio quite nice”
 of 5 bubbles threesecons, 15 Sep 2016 | Read review
“1st floor rear was quiet, near parking and spot to walk the dog”
 of 5 bubbles billtaichi, 26 Jul 2016 | Read review
“Turn down the AC!”
 of 5 bubbles michaelj79, 10 Jul 2016 | Read review
“Request an upgrade to a 2-bedroom suite if available. It's extremely spacious!”
 of 5 bubbles 718RichardP, 20 May 2016 | Read review
“If you are sensitive to noises, avoid first floor rooms nearby the entry door”
 of 5 bubbles HArismendi, 28 Apr 2016 | Read review
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