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Residence Inn West Palm Beach

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Traveller (12)
Room & Suite (13)
Dining (2)
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Overview
  • Excellent34%
  • Very good30%
  • Average22%
  • Poor10%
  • Terrible4%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
3 Star Hotel
All hotel details
Additional information
Offers from Residence Inn West Palm Beach
Special Offer: Member Rates
Hotel deals
Offers from Residence Inn West Palm Beach
Special Offer: Member Rates
Hotel deals
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Reviews (158)
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47
46
35
16
7
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All reviewsone bedroom suiteloyal marriottmarriott qualitypull out sofa bedfront deskfull kitchenlight dinnerhot tubpool areacracker barreldowntown wpbspacious roomconvenient locationan upgradeclean hotelpleasant staycomplimentary breakfast
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1 - 5 of 151 reviews
Reviewed 4 weeks ago

I travel for business all year long and have submitted over 300 reviews on Tripadvisor. I am all about customer service. I have stayed at the Homewood Suites, Springhill Suites and now the Residence Inn. They are basically across the parking lot from each other....More

Thank motherjanegoose
Reviewed February 21, 2018

Rude and borderline incompetent staff. They couldn't find my reservation ... sent me back to car to look for confirmation no... 45 mins later finally checked in with room. Old room... somewhat dirty, oily kitchen floors... cleaning staff needs to shape up. Better places to...More

Thank Lillian W
Reviewed February 19, 2018 via mobile

Time for an update. Appliances and furnishings are so run down. The bed sags and smacks of a cheap midtown hotel circa 1975. $250/ night is really not worth it. ( Trip advisor says it won’t post unless I keep blathering.. so there you go...)

Thank Jo Sabel C
Reviewed January 28, 2018

Attention Travellers: Please do not stay in this hotel, as this hotel is quite filthy - starting from the Front Desk, the Lobby and the Receptionist had a very bad odor. The rooms and the hotel is full of bed bugs. The General Manager of...More

Thank Dzovig A
Response from Dan P, Manager at Residence Inn West Palm BeachResponded January 30, 2018

Hello and thank you for sharing about your personal experience. I do hope that you were able to find great accommodation's at another of our wonderful hotels while in West Palm Beach and that you have safe travels in the future. Have a great day...More

Reviewed January 3, 2018 via mobile

The rooms are a bit run down and dated. It’s a great layout, but has not been maintained very well. I mean the maintenance not the cleaning. The HVAC was filthy and smelled bad. There were large amounts of dust and dirt built up in...More

Thank Sean F
Response from Dan P, General Manager at Residence Inn West Palm BeachResponded January 5, 2018

Thank you so much for your feedback sir and rest assure that we are reviewing the concerns with the appropriate team members to ensure we correct and issues moving forward. Thank you so much for your kind words towards the staff. have a wonderful day...More

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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Self-Serve Laundry
Dry Cleaning
Room amenities
Microwave
Things to do
Pool
Hot Tub
Fitness Centre with Gym / Workout Room
Outdoor pool
Tennis Court
Details
Price range
US$118 - US$180 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
US$118 - US$180 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
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Traveller (12)
Room & Suite (13)
Dining (2)
Pool & Beach (1)
Business Centre & Event Rooms (1)
Questions & Answers
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munkispank
April 6, 2015|
Answer
Response from Dan P | Property representative |
Thank you for your question. That is fine as long as we have a good contact number in case we need to reach out for any reason. The only reason we would reach out is if we received complaints due to barking. Please let me... More
0
Votes
Sanibelle1
February 13, 2015|
Answer
Response from Dan P | Property representative |
$100
0
Votes
QueenieLGV
December 27, 2014|
AnswerShow all 3 answers
Response from Trey F | Property representative |
Our hotel is 8 miles from Palm Beach International Airport.
0
Votes
Room Tips
"I stayed on the third floor, it was quiet."
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"Room 109 was nestled off to the side and was very quiet."
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"I suggest the first floor"
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"short stay studio quite nice"
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