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Residence Inn West Palm Beach

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Residence Inn West Palm Beach
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136 Reviews from our TripAdvisor Community

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There are newer reviews for Residence Inn West Palm Beach
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Showing 131: English reviews
New Jersey
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 24 February 2015

Hotel reservation was set up for a reunion of three high school friends coming together after 23 years. To begin with, staff were extremely friendly and courteous. The Residence Inn was conveniently located off a main highway and accessible to many local restaurants. Our 2 bedroom suite was clean, very clean and had all the necessary amenities, i.e. kitchen. Beds... More 

Helpful?
Thank malodoanna
Dan P, General Manager at Residence Inn West Palm Beach, responded to this review

Thank you so much for you kind words about your stay. I have shared your review with our staff and they were delighted to hear that your stay was so positive. We look forward to having you stay with us again soon. More 

Melbourne Beach, Florida
Level Contributor
86 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 13 February 2015

First I'll mention the positive features of our recent stay: The reception gal was pleasant and helpful. The suite was clean and comfortable.The location was great for our needs (near highway to and from airport) The rate was acceptable compared to other hotels in the area. However, the negatives out numbered the positives. There is only ONE elevator for the... More 

Helpful?
1 Thank Lynne D
Dan P, General Manager at Residence Inn West Palm Beach, responded to this review

Hello Lynne D and thank you for sharing your comments about your stay at the Residence Inn. I will make sure to share you positive comments about the staff and the room cleanliness as we always enjoy the positive feedback. I also thank you for pointing out areas where we can improve, while we cannot add another elevator or parking... More 

Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 19 January 2015

We were visiting some family late July. I arrived a day early and prior to arriving called just in case there may be a problem because my reservation was starting the following day. My family was well taken care of including the dog. FYI these guys also provide dinner during the week. The staff is extremely friendly and the manager... More 

Helpful?
Thank clos n
West Palm Beach, Florida
1 review
Reviewed 4 January 2015

This hotel provide the best support and service. I had experiences in other hotel but this is the first that I feel that is my home with my family My pet Gia is very happy with the support provided by the housekeeping personal. The room are comfortable and full with what with need and always is clean. The staff are... More 

Helpful?
Thank Thelma R
Dan P, General Manager at Residence Inn West Palm Beach, responded to this review

Thank you so much for your wonderful review . I am delighted to hear that we have lived up to the expectation that you and Marriott both have for our hotel and look forward to sharing this review during our next employee meeting. Have a great day and a wonderful 2015. More 

Level Contributor
37 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 30 October 2014

I have become a family friendly hotel expert. We travel extensively as a family throughout the year for my husbands job. This hotel has exceeded my expectations as the staff is excellent, rooms are great on size & space & amenities. The weekly social dinner hours are excellent and the hotel housekeeping staff are very friendly and proficient. The only... More 

Helpful?
Thank Hpelton1984
Dan P, General Manager at Residence Inn West Palm Beach, responded to this review

Thank you so much for your wonderful review of our hotel. I will make sure to pass along your comments to our staff and have also taken your recommendation under review to share with my above property group. Have a great day and thank you again for sharing! More 

1 review
Reviewed 28 October 2014

This is the first review I've ever wrote about anything!!! I have 3 little children and limited time but I simply couldn't let the outstanding service we received go unnoticed! I originally booked 5 rooms because we were going on a cruise with several other family members. Needless to say I ended up canceling the other 4 rooms because of... More 

Helpful?
Thank Schmidskids
Dan P, General Manager at Residence Inn West Palm Beach, responded to this review

Thank you so much for your kind words! I am delighted that you enjoyed your stay and will certainly pass along your specific comments to the staff members you mentioned. We hope you come and see us again soon and hope you enjoyed your cruise! Have a great day and weekend! More 

Lancaster, Pennsylvania
Level Contributor
78 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 7 September 2014

We needed to find a place near Jupiter and ended up here due to my searching only Marriot in this area. As soon as we pulled in the road toward the hotel, we remembered we'd been here before in 2012 and had moved to another hotel nearby after the first night. (See my other reviews for this city.) Again, it's... More 

Helpful?
1 Thank plain1s
Dan P, General Manager at Residence Inn West Palm Beach, responded to this review

Hello and thank you for coming back to visit with us here at the Residence Inn West Palm Beach. I am glad that you found a familiar face and would like to let you know that we are in the process of adding additional bandwidth to our hotel which has been pin pointed as the root of the connectivity issues... More 

Naples, FL
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 2 September 2014

This is one of the few, or perhaps only, places that is truly accommodating of large dogs in the Palm Beach area. We researched and called many hotels, all of which allowed dogs but not our 2, 75-lb german shepherds in one room. The hotel was not only accommodating, but welcoming of our pups. The Residence Inn is right off... More 

Helpful?
1 Thank Tracy L
Ohio
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 27 August 2014

You will definitely find newer hotels and larger hotels but I can't imagine they would be half as nice as this one. It's well kept, breakfast is good, evening snacks are delicious, the staff is friendly and the service is awesome. And if that's isn't sufficient reason to stay there, the manager Dan Patino is the nicest and most helpful... More 

Helpful?
Thank carriedaway2014
Florida
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 24 June 2014

The room was very clean and spacious. Front desk check-in/out was good. We didn't stay for breakfast due to an early flight, but were happy with the stay. We would recommend this to others and stay again.

Helpful?
Thank Teacher2nd
Dan P, General Manager at Residence Inn West Palm Beach, responded to this review

Good morning and thank you so much for taking the time to write about your recent stay with us. Our goal is to provide our guests with a clean and comfortable environment and I am delighted to hear we could do this for you. I will share you positive comments during this mornings staff meeting so that the hotel may... More 

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service

Additional Information about Residence Inn West Palm Beach

Address: 2461 Metrocentre Blvd, West Palm Beach, FL 33407
Region: United States > Florida > West Palm Beach
Price Range: $154 - $352 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn West Palm Beach 3*
Number of rooms: 78
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Also Known As:
Residence Inn West Palm Beach Hotel West Palm Beach
West Palm Beach Residence Inn
Residence Inn West Palm Beach Florida
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn West Palm Beach staff and other travellers.
4 questions
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Naples, Florida
Sanibel Island, Florida
over a year ago
Longview, Texas
over a year ago
Alpharetta, Georgia
over a year ago

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Questions? Get answers from Residence Inn West Palm Beach staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“short stay studio quite nice”
 of 5 bubbles threesecons, 15 Sep 2016 | Read review
“1st floor rear was quiet, near parking and spot to walk the dog”
 of 5 bubbles billtaichi, 26 Jul 2016 | Read review
“Turn down the AC!”
 of 5 bubbles michaelj79, 10 Jul 2016 | Read review
“Request an upgrade to a 2-bedroom suite if available. It's extremely spacious!”
 of 5 bubbles 718RichardP, 20 May 2016 | Read review
“If you are sensitive to noises, avoid first floor rooms nearby the entry door”
 of 5 bubbles HArismendi, 28 Apr 2016 | Read review
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