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West Palm Beach Marriott

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622 Reviews from our TripAdvisor Community

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Showing 588: English reviews
Tampa, Florida
Reviewed 2 days ago NEW

I have been going round and round with the business office because they charge you a full night on your credit card "just in case". A five day hold is place on your credit card for this amount, they won't call your card to release the funds, you have to wait. No one told me this when I checked in!...

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Helpful?
1Thank TammyECensullo
saida K, Manager at West Palm Beach Marriott, responded to this review

Dear TammyECensullo, Thank you taking a moment to share your experience at the West Palm beach Marriott with us, I am very sorry to hear that we failed to make your stay enjoyable, Please know that we always strive to offer the best customer service, and anticipate all of our guests needs, and I am disappointed we failed to do...

Brighton, Michigan
Reviewed 2 days ago NEW

My husband and I spent one night at this hotel on December 3, 2016. We made our reservation online and our room was ready when we arrived about 3:30pm. Our room was on the 9th floor overlooking Clear Lake. Our room had a king size bed and a sofa and desk area. The room was clean - bed was comfortable...

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Helpful?
Thank Pamela S
Reviewed 1 week ago

I have stayed here quite a bit for business. It is a great spot for a couple days. City Place is within walking distance, and its always a very nice place to visit. The staff at this property is wonderful. They go above and beyond and usually remember my name when i arrive, which is very nice. I will be...

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Helpful?
Thank stephengravett
Melville, New York
Reviewed 2 weeks ago via mobile

Stayed 4 nights for a conference. Hotel under construction in the lobby made for a bit of an I convince but was notified in advance of what to expect. That was appreciated Rooms nice, roomy and clean. Bed super comfortable. Very good location. Shuttle service to City Center was great. Spent most nights there. Restaurant in hotel needs a bit...

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Helpful?
Thank Formypups
Charlotte, North Carolina
Reviewed 3 weeks ago

Great Hotel with clean interior and typical Marriott rooms. Lobby is under renovations, as are many Marriott locations this year. A little noisy during daytime, but never at night. Parking is quite a challenge as the lot has security gates which, apparently, do not always work as they should

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Thank pangelo511
Reviewed 3 weeks ago

Stayed for two nights while traveling on business for a conference being held at the Hilton which was a block away. The hotel is going through a minor renovation but it did not interfere with anything. Everyone is very friendly and helpful and the location is good. City Place Mall is a quick walk away with plenty of restaurant options....

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Thank Owen B
Nassau, New Providence Island
Reviewed 3 weeks ago

We chose this hotel for a shopping trip. It's a 6-minute drive to Palm Beach Outlets and a 10-minute walk to the City Place shopping and restaurants area and a little bit further to Clematis Street. A super bonus is they offer a free shuttle into town. The hotel is next door to the Kravis centre so if you are...

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Thank TravelBugged77
Oak Creek, Wisconsin, United States
Reviewed 3 weeks ago via mobile

The rooms and lobby are we done nicely. When you enter check in as a small desk to the left elevators will be to your right the pool area is very pretty and peaceful surrounded by hedges and advantages that the hotel is west of all the railroad tracks disadvantages it's rather close to one of the tracks and there...

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Thank Jeanne V
Live Oak, Florida
Reviewed 3 weeks ago

There were highs and lows for this trip. Highs. Amazing staff. Not one person was nothing but extremely professional and helpful - Whatever you have done to train this staff, keep it up. Amazing! Lows. Must be thin walls. I am in 507 and was woke this morning at 5 am listening to the person in the room next door...

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Helpful?
Thank Becky_Lannon
Natalee S, Front Office Manager at West Palm Beach Marriott, responded to this review

Dear Ms. Becky_Lannon, Thank you for taking the time to provide us with feedback about your recent stay. I am happy the staff met your expectations. I am also very pleased to know you liked the new Room Service concept. I will share your feedback about the thin walls with the appropriate hotel team to ensure this is corrected moving...

Woodstock, Georgia
Reviewed 4 weeks ago via mobile

Excellent vacation get away with wonderful ocean views. There are five different buildings. The staff plans activities for all ages. We found the staff to be very helpful and welcoming. We try to come to this resort as often as possible. It is a fabulous place to unwind.

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Helpful?
Thank Gayle-Roy

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Bistro Ten Zero One
Bistro Ten Zero One
Cuisines: American
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Conveniently located near CityPlace, Kravis Center for Performing Arts, Cruzan Amphitheatre, Downtown West Palm, Palm Beach County Convention Center and Palm Beach International (PBI) Airport, our West Palm Beach hotel appeals to leisure and business travelers alike. Appreciate deluxe accommodations and unique amenities at our Marriott hotel in West Palm Beach, FL, including high-speed internet, complimentary airport shuttle. Self-parking available for an extra charge of $12 per day. Our lobby transformation will be completed in January 2017. Noise will be heard during daytime hours until November 30th, 2016. ... more   less 

Additional Information about West Palm Beach Marriott

Address: 1001 Okeechobee Blvd, West Palm Beach, FL 33401-6214
Region: United States > Florida > West Palm Beach
Price Range: $172 - $434 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — West Palm Beach Marriott 3.5*
Number of rooms: 352
Reservation Options:
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Also Known As:
Marriott West Palm Beach Hotel West Palm Beach
West Palm Beach Marriott Florida
Hotel Style:
#6 Family Hotel in West Palm Beach
#11 Romantic Hotel in West Palm Beach
#11 Business Hotel in West Palm Beach
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Questions & Answers

Here's what travellers have asked, with answers from West Palm Beach Marriott staff and other travellers.
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Questions? Get answers from West Palm Beach Marriott staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Make sure you know all the hidden fees up front! $12 a day for parking, holding your credit card hostage until they release the hold on it.”
 of 5 bubbles TammyECensullo, 5 Dec 2016 | Read review
“Be sure to notice the parking charges”
 of 5 bubbles pangelo511, 14 Nov 2016 | Read review
“if you spend much time in room get a view”
 of 5 bubbles mscottwaters9, 21 Sep 2016 | Read review
“Ask them for a refurbished room when booking.”
 of 5 bubbles JeremyPF, 14 Sep 2016 | Read review
“rooms on the south side”
 of 5 bubbles shayeson51, 26 Jul 2016 | Read review
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