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West Palm Beach Marriott

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629 Reviews from our TripAdvisor Community

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Showing 594: English reviews
Reviewed 2 days ago NEWvia mobile

Spectacular incompetency along the line left me high and dry. After a telephone enquiry I was offered a courtesy hold for 48hrs for the dates required, 24 hrs later I confirmed and handed over my credit card details and dates discussed again. It took a while as the reservations person didn't know how to confirm this. After the confirmation I...

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Helpful?
Thank Martine E
Reviewed 6 days ago NEW

Stayed there for a four day seminar, the rooms were nice, but the room was next to the house keeper room and was very noisy. We were told the breakfast buffet was included until after we ate and they gave us a $21 bill for a buffet that wasn't worth $21. Upon check out we were told that we were...

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Helpful?
Thank Scott P
Natalee S, Manager at West Palm Beach Marriott, responded to this review

Dear Scott P. Thank you for taking the time to provide feedback about your recent stay. We sincerely apologize for the inconvenience you encountered throughout your stay. We will use this information for training for our staff. We hope you give us another chance the next time your travel plans brings you to West Palm Beach. Best regards, Natalee S.

Reviewed 1 week ago

I've stayed at this hotel several times during my business travels, it is quite and clean. They have comfortable beds, no smoking and good clientele. As a female business woman, it is important to feel safe. I love this hotel!

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Thank 773cherie
Natalee S, Manager at West Palm Beach Marriott, responded to this review

Dear 773cherie, Thank you for your kind words, thank you for being a loyal Marriott customer we look forward to hosting you next time. Best regards, Natalee S.

Jacksonville
Reviewed 2 weeks ago via mobile

We stopped here for coffee. The decor is bright and the public areas are very clean. Bathrooms are especially nice with seating and fantastic floors. Conference facilities look good. It's a puzzle why the hotel seems empty.

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Helpful?
Thank OneGoodCook
Natalee S, Front Office Manager at West Palm Beach Marriott, responded to this review

Dear OneGoodCook, Thank you for the kind words about your recent visit. We usually really quiet around this time because it a holiday week…We look forward to hosting you again in the near future…. Natalee S.

Shelton, Connecticut
Reviewed 2 weeks ago

The room was clean and the bed comfortable. Had a good night's sleep until awakened at 8 am by a knock at the door and before anyone could get to the door, it was opened by a staff member who began to enter the room! Our fault perhaps as we didn't put the latch over the door to secure it,...

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Helpful?
Thank sedona124
Natalee S, Front Office Manager at West Palm Beach Marriott, responded to this review

Dear sedona124, Thank you for taking the time to share feedback about your recent stay with us. We pride ourselves on delivering a memorable hotel experience during your travels, and unfortunately we have fallen short of our goal during your recent stay. We sincerely apologize for our staff member entering your room at 8am. We have shared this with all...

Dallas, Texas
Reviewed 4 weeks ago via mobile

Stay on 12/12-12/14. There is minor construction in lobby. Decent room. Breakfast was average but a little expensive. Good location at an avg rate. I would stay here again. Not the best M, somewhat dated but looks like they are updating. On site parking at a reasonable rate.

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Thank Mike A
Tampa, Florida
Reviewed 5 December 2016

I have been going round and round with the business office because they charge you a full night on your credit card "just in case". A five day hold is place on your credit card for this amount, they won't call your card to release the funds, you have to wait. No one told me this when I checked in!...

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1Thank TammyECensullo
saida K, Manager at West Palm Beach Marriott, responded to this review

Dear TammyECensullo, Thank you taking a moment to share your experience at the West Palm beach Marriott with us, I am very sorry to hear that we failed to make your stay enjoyable, Please know that we always strive to offer the best customer service, and anticipate all of our guests needs, and I am disappointed we failed to do...

Brighton, Michigan
Reviewed 5 December 2016

My husband and I spent one night at this hotel on December 3, 2016. We made our reservation online and our room was ready when we arrived about 3:30pm. Our room was on the 9th floor overlooking Clear Lake. Our room had a king size bed and a sofa and desk area. The room was clean - bed was comfortable...

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Thank Pamela S
Reviewed 28 November 2016

I have stayed here quite a bit for business. It is a great spot for a couple days. City Place is within walking distance, and its always a very nice place to visit. The staff at this property is wonderful. They go above and beyond and usually remember my name when i arrive, which is very nice. I will be...

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Thank stephengravett
Melville, New York
Reviewed 22 November 2016 via mobile

Stayed 4 nights for a conference. Hotel under construction in the lobby made for a bit of an I convince but was notified in advance of what to expect. That was appreciated Rooms nice, roomy and clean. Bed super comfortable. Very good location. Shuttle service to City Center was great. Spent most nights there. Restaurant in hotel needs a bit...

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Thank Formypups

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Bistro Ten Zero One
Bistro Ten Zero One
Cuisines: American
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Conveniently located near CityPlace, Kravis Center for Performing Arts, Cruzan Amphitheatre, Downtown West Palm, Palm Beach County Convention Center and Palm Beach International (PBI) Airport, our West Palm Beach hotel appeals to leisure and business travelers alike. Appreciate deluxe accommodations and unique amenities at our Marriott hotel in West Palm Beach, FL, including high-speed internet, complimentary airport shuttle. Self-parking available for an extra charge of $12 per day. Our lobby transformation will be completed in January 2017. Noise will be heard during daytime hours until November 30th, 2016. ... more   less 

Additional Information about West Palm Beach Marriott

Address: 1001 Okeechobee Blvd, West Palm Beach, FL 33401-6214
Region: United States > Florida > West Palm Beach
Price Range: $183 - $517 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — West Palm Beach Marriott 3.5*
Number of rooms: 352
Reservation Options:
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Also Known As:
Marriott West Palm Beach Hotel West Palm Beach
West Palm Beach Marriott Florida
Hotel Style:
#6 Family Hotel in West Palm Beach
#11 Business Hotel in West Palm Beach
#11 Romantic Hotel in West Palm Beach
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Questions & Answers

Here's what travellers have asked, with answers from West Palm Beach Marriott staff and other travellers.
6 questions
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Questions? Get answers from West Palm Beach Marriott staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Make sure you know all the hidden fees up front! $12 a day for parking, holding your credit card hostage until they release the hold on it.”
 of 5 bubbles TammyECensullo, 5 Dec 2016 | Read review
“Be sure to notice the parking charges”
 of 5 bubbles pangelo511, 14 Nov 2016 | Read review
“if you spend much time in room get a view”
 of 5 bubbles mscottwaters9, 21 Sep 2016 | Read review
“Ask them for a refurbished room when booking.”
 of 5 bubbles JeremyPF, 14 Sep 2016 | Read review
“rooms on the south side”
 of 5 bubbles shayeson51, 26 Jul 2016 | Read review
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