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Palisades Resort

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Palisades Resort
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577 Reviews from our TripAdvisor Community

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Showing 528: English reviews
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Warsaw, North Carolina
Reviewed 1 week ago via mobile

When we got here the room that we got was clean but half the lights did not work. No clean towels. After three times and never got any. Did not know that we paid for the room to be cleaned and that meant when we was leaving. So sad....

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Helpful?
Thank Marvin C
New Hyde Park, New York
Reviewed 1 week ago

Nothing worked! Two out of three TV's didn't work, showers leaked, vertical blinds missing blades and wouldn't open. No supplies, i.e.; toilet paper, paper towels, tissues. Carpeting disgusting, filthy. No blankets and not enough pillows. Only thing nice was the pool, but no towels. The business center computer and printer don't work, so if you want to purchase theme park...

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Thank 623georgial
Winchester, United Kingdom
Reviewed 1 week ago

We just came back from 10 days there and have to say it was very good, clean and tidy with helpful staff. The rooms are amazingly large. There is no free shuttle bus to resorts but there is a very good service from Platinum Ltd (number is on a plate outside the reception)and they have larger vehicles for families if...

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Thank shaunb7572017
Reviewed 5 weeks ago

Wow this place is awful! Our room was not clean...... floors very dirty as well. We are not picky travellers but this was a joke and I thought we were on candid camera!! Furniture is old with rips everywhere.....sinks clogged.....staff dressed very unprofessionally....I had to check the beds for bed bugs it was that bad!! The owner lives in Asia...

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Thank Scott M
Sun Prairie, Wisconsin
Reviewed 23 March 2017

We stayed the week of 3/13/2017. The 8 days we were there was terrible. 1) I booked a Room pool side. I did not get a pool side room. I got a room that smelled so bad. I said we would not stay in that room. They did change rooms but the 2nd room was not much better the carped...

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Thank Dominoakasara
Reviewed 6 March 2017 via mobile

Upon pulling into the resort there was several banner adds on the fence say 'rent to own' and 'condo's to rent'. This should have started alarm bells ringing. Why would you want to spend your vacation staying in the same building where people live. It's not very practice for either party. Upon reaching the room after check in the room...

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Thank James W
Brooksville, Florida
Reviewed 5 March 2017

Please do your homework and think again... Booked a two night stay in a 3 bed suite, on booking in was asked if could do with a 2 bed suite but as there was 6 of us NO, alarm bells should have wrang at this point. Unit was found to be extremely dirty, dusty, stains on unmopped tiled floor, stains...

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Thank Keith W
Reviewed 1 March 2017 via mobile

This is our second visit to palisades spaced 1 year apart. This visit was poor! Cobwebs, dirty/stained carpet, dirty shower (3 long, coarse black hairs on the wall), I took a shower and unfolded a towel to wipe my face only to be greeted by another long (12"+) black coarse hair folded inside the "clean" towel. The staff apologized and...

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1Thank Rachel P
Miami
Reviewed 23 February 2017

As soon as we walked in we got downgraded to a smaller room. They said the systems overbooked them and they no longer had the room we booked available. Even though I had booked the hotel a month and half in advance. Walked into the room and the first thing you smell is cigarette smell, even though it had a...

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1Thank Noel M
Reviewed 22 February 2017

When I came I was a little frustrated because everything I asked for was not accommodated. I was told that the rooms were completely booked out and there's nothing they could do to get me into the room that I ask for or even the floor asked to be on. The young lady at the counter took great care of...

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Helpful?
Thank Carme D

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Internet
  • Free Parking
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
Services
  • Free Parking
  • Self-Serve Laundry
  • Meeting Rooms
  • Banquet Room
Official Description (provided by the hotel)
Our Orlando resort is perfectly located on the quieter luxury west side of Walt Disney World and features two and three bedroom suites with fully equipped kitchens and private balconies. A great selection of restaurants and shopping spots are also nearby. ... more   less 

Additional Information about Palisades Resort

Address: 14200 Avalon Road, Winter Garden, FL 34787
Region: United States > Florida > Central Florida > Winter Garden
Price Range: $136 - $352 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Palisades Resort 3*
Number of rooms: 99
Reservation Options:
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Also Known As:
Palisades Hotel Orlando
Palisades Resort Winter Garden, Florida
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Questions & Answers

Here's what travellers have asked, with answers from Palisades Resort staff and other travellers.
9 questions
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over a year ago
Tallahassee, Florida
over a year ago
over a year ago
Dadeville, Alabama
over a year ago

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Questions? Get answers from Palisades Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“None, spoke with others same problem”
623georgial, 17 Apr 2017 | Read review
“room 318 is right over the pool”
shaunb7572017, 17 Apr 2017 | Read review
“The Hotel down the road”
33keithw, 5 Mar 2017 | Read review
“Don't waster you time trying to save a buck or two, stay in a descent hotel that you know or have stayed previously and enjoyed it.”
eliw683, 23 Oct 2016 | Read review
“Condos have 2 & 3 bedrooms , face the pool is nice”
446jeffi, 25 Sep 2016 | Read review
5 of 5