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Holiday Inn Resort Batam

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Holiday Inn Resort Batam
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741 Reviews from our TripAdvisor Community

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Showing 691: English reviews
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Singapore, Singapore
Reviewed 3 days ago NEW

was here for a short getaway. stayed in a 2 bedroom suite. the suite is like a small apartment comes with a proper kitchen. but there is no cutlery or cooking utensils which is such a pity. will be great if there are some cutlery as we travel as a family with a toddler. for a 2 bedroom suite there...

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Helpful?
Thank Zita28
HIRB G, Guest Relations Manager at Holiday Inn Resort Batam, responded to this review

Dear valued Guest Thank you for your review, this is something that our people can take a pride on it, and we will look into it seriously so then we can improve in the future. looking forward to welcoming you back to our Resort so we can provide more experience. Thank you and have a great day Best Regards Guest...

Singapore, Singapore
Reviewed 2 weeks ago

Overall very satisfactory improvements. Food could get better - specially pizzas by the pool and more Indonesian dishes. Pool is fantastic, enough activities for kids, good seafood place nearby. enough to do for a weekend or so.

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Helpful?
Thank Raman K
HIRB G, Guest Relations Manager at Holiday Inn Resort Batam, responded to this review

Dear Valued Guest, Thank you so much for your review and star rating of our hotel. We are pleased to hear you enjoyed your stay with us. It is a pleasure to have you with us. We also take note on your comment about IHG Hotline and our food, in an attempt to improve our hotel product and facilities. We...

Newcastle upon Tyne, United Kingdom
Reviewed 3 weeks ago

The hotel itself is awesome but where it is located, there is really nothing much to see around. We regret going out as we could have just stayed in the hotel. Continental breakfast was excellent. The rooms are massive with it's own tiny living room and kitchen. The pool was great.

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Helpful?
Thank kitgdavid
HIRB G, Guest Relations Manager at Holiday Inn Resort Batam, responded to this review

Dear David, Thank you so much for your review and for the star rating of our hotel. We are pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Guest Relation Manager

Singapore, Singapore
Reviewed 3 weeks ago

Stayed here over CNY with the family. Kids really enjoyed the giant pool toys now available. Spa is consistently well done with great massages. They are even patient with my kids who enjoy a manicure. We discovered the pool cabanas and really made the most of the weekend just relaxing by the pool and order food from the cafe. I've...

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Helpful?
Thank anonymous8484
HIRB G, Guest Relations Manager at Holiday Inn Resort Batam, responded to this review

Dear Valued Guest, Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us. It is a pleasure to have you with us. We also take note on your comment about IHG Hotline and our room facilities, our food, in an attempt to improve our hotel product and facilities. We...

Reviewed 4 weeks ago

The Likes: *The Waterfront ferry terminal to the resort was a very short ride *Transfer to and fro resort *Tea Tree Spa was amazing and affordable *Has gym, table tennis, pool, water slide, games room, karaoke What could be better: *A little rundown *Menu at Terrace Cafe not very clear, especially kids menu *False advertising kids food menu *Staff member...

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Helpful?
Thank Frederick T
HIRB G, Guest Relations Manager at Holiday Inn Resort Batam, responded to this review

Dear Valued Guest, Thank you so much for your review of our hotel. We certainly appreciate the comments on those areas we can look to improve on. We have taken your feedback into consideration and will inform the relevant teams for their action. We do hope to welcome you back again to experience the changes made. Thanks for choosing Holiday...

Singapore
Reviewed 4 weeks ago

Stayed for 3d2n at Holiday Inn from 27 to 29 Jan. Service staff was very friendly. My 2nd stay here. Room was clean. A pity did not managed to get high floors. Breakfast was packed but they had opened up level 3 having the same spread. This was good to cater to the big group during breakfast crowd. The only...

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Helpful?
Thank bbquah
HIRB G, Guest Relations Manager at Holiday Inn Resort Batam, responded to this review

Dear bbquah, Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us.  We appreciate your feedback as it helps us highlight areas of improvement and provide a better experience for all guests. It's something our staff takes great pride in, so we value your feedback. We are looking forward welcoming...

Reviewed 4 weeks ago via mobile

Stayed for 3d2n over the chinese new year weekend in the 2 bedroom suite. Staff service was excellent exceeding expectations. From check in to check out, everything was done at ease. Staffs were very helpful and accommodating in arranging our requests for the room near pool, return ferry tickets, shuttle services, etc. Hotel facilities were great for families. Kids enjoyed...

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Helpful?
Thank Santhi C
HIRB G, Guest Relations Manager at Holiday Inn Resort Batam, responded to this review

Dear Santhi C, Thank you for taking the time to write us a review, we are glad that you had an excellent stay. Thank you for complimenting our team and our hotel in general. It is a pleasure to have you with us. Thank you for your star rating, we are looking forward welcoming you back in the near future....

Singapore, Singapore
Reviewed 4 weeks ago via mobile

Staff is helpful. Mini concert at the lobby with welcome drink and popcorn as CNY 1st day. Clean bedroom as we stay for a night with two bedrooms suite. Breakfast is awesome but not enough table and chair as it is a peak period and some of them have to wait for their turn to have breakfast.

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Helpful?
Thank CeeteeWiyah
HIRB G, Guest Relations Manager at Holiday Inn Resort Batam, responded to this review

Dear Valued Guest, Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us. We appreciate your feedback in regards breakfast condition in peak period as it helps us highlight areas of improvement and provide a better experience for all guests. We hope you will visit us again. Regards,

Singapore, Singapore
Reviewed 4 weeks ago via mobile

I stayed over the hotel for 2 nights and received good services during the stay! There is 2 way transport from the ferry terminal and the hotel also helped me to book my ferry tickets! The hotel also provide shuttle bus service to the malls. The room is clean and the bed is very comfortable! International breakfast buffet served is...

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Helpful?
1Thank Gwen_chua
HIRB G, Guest Relations Manager at Holiday Inn Resort Batam, responded to this review

Dear Gwen Chua, Thank you for taking the time to write us a review, we are glad that you had an excellent stay. Thank you for complimenting our team and our hotel in general. It is a pleasure to have you with us. Thank you for your star rating, we are looking forward welcoming you back in the near future....

Reviewed 13 January 2017

The staffs, the food, tea tree spa, andbthe room are excellent. Clean bathroom, white linen, green surrounding, variety of outlets. Relaxation in nice jaquzee,,,as well,,enjoy in holiday inn resort batam

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Helpful?
Thank Mujono M
HIRB G, Guest Relations Manager at Holiday Inn Resort Batam, responded to this review

Dear Mr. Mujono, Thank you for sharing your thoughts regarding your recent stay. We really appreciate your compliments on our room, spa and glad that you had a wonderful time in the resorts. We hope to welcome you again to Holiday Inn Resort Batam for your next stay! Sincerely,

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
The Holiday Inn Resort Batam is the only all suite luxury accommodation in Batam. Ideally situated just minutes away from the Waterfront city and Sekupang ferry terminals and a short ferry ride from Singapore. The ultimate height of pleasure comes in the form of our award-winning Tea Tree Spa. Sooth your mind and body with a selection of signature spa packages at one of 14 spacious Balinese-styled couple villas or individual treatment rooms. Spread across 3.4 hectares of open space and lush greenery, each of our 235 premium suites features a private balcony and guests can choose from spacious one or two bedroom suites, all elegantly furnished and equipped to provide unmatched comfort. When it comes to leisurely activities, guests of all walks of life are spoilt for choice at the Holiday Inn Resort Batam. The Panda Kids Club offers families a real treat. Our selection of six restaurants and bars, offers a variety of cuisines from around the world. For the business traveller, the resort's multi-functional meeting rooms complete with a variety of options for corporate meetings, functions, and events, supported by 24-hour business centre and a dedicated concierge. Whether you are a family with children or a corporation with a team of employees, the Holiday Inn Resort Batam has the facilities and activities to ensure that your trip is one you will never regret making. Come experience world-class hospitality infused with traditional Indonesian island charm! ... more   less 

Additional Information about Holiday Inn Resort Batam

Address: Waterfront City, Riau Islands Province 29422, Indonesia
Region: Indonesia > Riau Islands Province > Riau Archipelago > Batam > Waterfront City
Price Range: $58 - $130 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Holiday Inn Resort Batam 3.5*
Number of rooms: 275
Reservation Options:
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Also Known As:
Holiday Inn Batam Hotel Batam
Batam Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Resort Batam staff and other travellers.
23 questions
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Questions? Get answers from Holiday Inn Resort Batam staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ground floor for easy access to facilities”
 of 5 bubbles Zita28, 24 Feb 2017 | Read review
“Read my review”
  • Bent ... hanging
  • Yes, 3 star equivalent or less
  • It will drop soon, beware of the shower head and where it drops. This is the best room I was tol
  • Nothing in the fridge, quite typical of Batam hotels i think
  • Falling Apart
  • No Shower Gel .... Call and ask if you want. Basic basic basic
 of 5 bubbles ShahrilHarman, 10 Jan 2017 | Read review
“Quiet Place, Near the sea, far from town”
 of 5 bubbles Kutemo, 31 Dec 2016 | Read review
“views over the pool area”
 of 5 bubbles mark622016, 30 Dec 2016 | Read review
“High Floor, Away from the lifts gives you a better view of the surrounding property”
 of 5 bubbles ErMaia24, 27 Dec 2016 | Read review
5 of 5