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Holiday Inn Express Braselton

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Holiday Inn Express Braselton
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205 Reviews from our TripAdvisor Community

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Showing 205: English reviews
Peru, NY
Reviewed 4 weeks ago

The hotel is exceptionally close to Highway 81, but you don't hear the traffic in the room. The room was absolutely clean and comfortable. The hotel staff were very helpful and efficient. I would recommend this hotel to anyone traveling in this area.

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Helpful?
Thank Ranger53
Kim S, General Manager at Holiday Inn Express Braselton, responded to this review

Dear Ranger53, Thank you for your kind words towards our team members and hotel! This means a lot to us! We are happy to hear you enjoyed a quiet and comfortable stay! We hope to see you again when your travels bring you back to Braselton! Thank you kindly,

Reviewed 14 December 2016

Stayed here with family earlier this year on our way to South Carolina. We received excellent service when we arrived, exhausted, late at night after many hours of driving from Arkansas. There was fresh, hot coffee in the lobby even late at night, which I greatly appreciated. Rooms felt modern and extremely comfortable; I fell right to sleep. Rooms smelled...

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Helpful?
Thank vnovak90
Kim S, General Manager at Holiday Inn Express Braselton, responded to this review

Dear vnovak90, Thank you for your kind and thoughtful review! We are very happy you and your family enjoyed your stay with us!! We appreciate you choosing to stay with us and we look forward to your next visit! Kindly,

Toronto
Reviewed 20 November 2016

Hotel staff are southern hospitality all the way. Very helpful and friendly. I rolled in late at night with a 24' enclosed car hauler. They have the space for this, and its not uncommon. The weekend I was there was mostly Chin motorsport event folks. Chin has a great negotiated rate with Holiday Inn. Overall, I might stay again, but...

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Helpful?
Thank Brian B
IHGService, Guest Relations Manager at Holiday Inn Express Braselton, responded to this review

Dear Brian B, Thank you for taking the time to write a review about your stay with us. We are happy to know that you liked our breakfast selection and we certainly appreciate your nice feedback on our staff. On the other hand, we would like to apologize for not living up to your expectations regarding our room condition and...

Greensboro, North Carolina
Reviewed 4 November 2016 via mobile

Stayed one night and was impressed with check in to check out. Looks like they went trough a renovation of the hotel. Hallways seem to be next on the list as they are stained and color theme was outdated. Room was smaller than most other Hoilday Inns but was fine for a nights stay. Very clean and a nice color...

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Helpful?
Thank TravelingMedTech
Kim S, General Manager at Holiday Inn Express Braselton, responded to this review

Dear TravelingMedTech, Thank you for you for taking the time to write a review! We have renovated the rooms and we look forward to our new corridor carpet soon! We are glad you enjoyed your stay with us! We hope to see you again in the near future! Kindly,

Tucson, Az
Reviewed 17 October 2016

This location has what seem to be smaller than average rooms for the brand. They are kept very well, as are the common areas. The hotel is conveniently located near a major highway but not so close for noise to be an issue. The parking lot can get pretty crowded but we've never had a problem getting a spot. We...

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Helpful?
Thank wccaz
Kim S, General Manager at Holiday Inn Express Braselton, responded to this review

Dear wccaz, Thank you for taking the time to write a review of our hotel. We are happy you enjoyed our clean comfortable rooms! However, I am very sorry to hear we had a noise issue in the lobby, especially at that time. Rest assured we will address this with our team for future occurrences. We appreciate the feedback and...

Lilburn, Ga
Reviewed 17 October 2016

We arrived at 3:05 pm. We received our room key at 5:25 p.m. This hotel was clearly not properly staffed to handle a full hotel. The hotel staff were nice. The ice machine was broken, but the front desk went out and bought some ice for the hotel guests. Like most hotels the free hot breakfast was very lame, pre...

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Helpful?
Thank Michael S
Hartsville, South Carolina
Reviewed 12 September 2016 via mobile

This was only an average hotel at best. I am typically a fan of this chain but this was not a great one. Perhaps it's scheduled for updating soon, but the overall feeling was small and old. The shower curtain issue described by others is real and don't even bother w wifi. Checkout was very slow, although friendly enough. Not...

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Helpful?
1Thank Robert W
IHGService, Guest Relations Manager at Holiday Inn Express Braselton, responded to this review

Dear Robert W, Thank you for posting a candid feedback from your recent stay with us. I was concerned to see that you were not impressed with our property particularly with the shower, check-out process, and WiFi among the others. I would like to apologize for any inconvenience these issues may have caused you during your stay. Rest assured, your...

Charlotte, North Carolina
Reviewed 28 August 2016

Arrived Early Friday morning about 12:30 AM. Found front entrance dark but decked out with caution tape. Went to front side entrance , but of course key required. It did not appear that there was parking past the caution tape. There were no signs on the caution tape labelling the safety condition. There was nothing apparent going on inside the...

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Helpful?
Thank davebur2n
IHGService, Guest Relations Manager at Holiday Inn Express Braselton, responded to this review

Dear davebur2n, Thank you so much for staying with us and taking the time to leave us your feedback. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. I can assure you that your comfort and satisfaction are of utmost importance to us and...

Illinois City, Illinois
Reviewed 23 August 2016

I felt very uncomfortable here. I travel quite a bit, and I've never seen a hotel so busy late at night. The sheets were worn out, and the breakfast area was small. The picture of the outside of the hotel made me think it would be really nice on the inside, but it's not. I would describe it as having...

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Helpful?
1Thank hotelsnob90
IHGService, Guest Relations Manager at Holiday Inn Express Braselton, responded to this review

Dear hotelsnob90, Thank you for staying with us and for sharing your experience. I regret to hear that you did not fully enjoy your stay due to the condition of the hotel and the noise challenges. I have taken note of your comments and shared them with our department for review to make necessary actions that addresses these concerns. We...

Warner Robins
Reviewed 23 August 2016

Spent the night at Holiday Inn Express and it was a very enjoyable experience starting with check-In to check-out. Staff was very professional and . room was clean and comfortable, and by far the best shower experience I have had this year in my many travels. Breakfast had a great variety and the food was fresh and plentiful. Being close...

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Helpful?
Thank J5747XZpaulh

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Holiday Inn Express Chateau Elan Lodge is located across from the main gates of Chateau Elan Winery and Resort in Braselton, GA. Whether you are racing at Road Atlanta, attending an event at Chateau Elan's Equestrian Center, shopping at the Mall of Georgia or just relaxing at the Chateau Elan resort facilities; we are here to make your stay enjoyable. The Chateau Elan Golf Club and Spa are available to the public and we have some great package deals to offer. The hotel is in the foothills of north Georgia mountains, just 55 miles north from Atlanta's Jackson-Hartsfield International Airport, off I-85 North at Exit 126. Effective January 01, 2008 - Holiday Inn Express Chateau Elan is an all non-smoking facility. ... more   less 

Additional Information about Holiday Inn Express Braselton

Address: 2069 Highway 211 NW, Braselton, GA 30517-3401 (Formerly Days Inn Braselton)
Region: United States > Georgia > Braselton
Price Range: $141 - $212 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Braselton 2.5*
Number of rooms: 80
Reservation Options:
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Also Known As:
Holiday Inn Express Chateau Elan Hotel Braselton
Holiday Inn Braselton
Braselton Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Braselton staff and other travellers.
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Questions? Get answers from Holiday Inn Express Braselton staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Great sleep”
 of 5 bubbles Ranger53, 16 Jan 2017 | Read review
“Ask to be away from the lobby.”
 of 5 bubbles wccaz, 17 Oct 2016 | Read review
“Best shower in the country.”
 of 5 bubbles J5747XZpaulh, 23 Aug 2016 | Read review
“Avoid rooms on street side due noise”
 of 5 bubbles 812verat, 26 Jun 2016 | Read review
“We let the know when booking that we had dogs and they gave us an appropriate room.”
 of 5 bubbles atlcollie, 30 Apr 2016 | Read review
5 of 5