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Embassy Suites by Hilton Atlanta - Buckhead

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Embassy Suites by Hilton Atlanta - Buckhead
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1,232 Reviews from our TripAdvisor Community

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There are newer reviews for Embassy Suites by Hilton Atlanta - Buckhead
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Showing 1,218: English reviews
Evans, Georgia
Reviewed 23 February 2016

I was very impressed with this hotel, location and definitely the food. We arrived during Valentine's Day weekend so the staff we very helpful and the hotel seem to deserve a higher star rating. We were very pleased and impressed with the experience.

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Helpful?
Thank Vanessa S
Brad S, General Manager at Embassy Suites by Hilton Atlanta - Buckhead, responded to this review

Dear Vanessa S, We very much appreciate your comments and are thrilled to hear we were able to contribute to your special occasion. As you know we are a very busy hotel, in Atlanta's most popular area, and we believe our restaurant partner, Ruth's Chris, provides a world class dining experience - just as you recently discovered over Valentine's Day...

Wildwood, Missouri
Reviewed 22 February 2016

This was a nice place for my trip! Easy to check in, valet was quick with my car, however, they hosted an R and B convention and the following work week, the majority of the hallways smelled of weed. The Exec club was nice and at least pulled me away from the locals and tourest.

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Helpful?
Thank FoodeyPatrol
Brad S, General Manager at Embassy Suites by Hilton Atlanta - Buckhead, responded to this review

Dear FoodeyPatrol, Thank you for your very nice words. We certainly strive to make everyone's stay with us "Enjoyable" and we are delighted we had the opportunity to do the same for you! We are taking your concerns about the unpleasant hallway smell under advisement and will review with our Security team how to better address this concern on future...

Montgomery, Alabama
Reviewed 21 February 2016 via mobile

This was by far the worst trip ever first they act as if they didn't see where I booked a double bed room suite, so me and the other people stuck in a one room suite with a dirty sofa bed that had blood stains on it, so then I go to the manger, with a smirk on her face...

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Helpful?
Thank Bre H
Brad S, General Manager at Embassy Suites by Hilton Atlanta - Buckhead, responded to this review

Dear Bre H, We appreciate your review and respect your opinion and certainly wish you had a better stay with us. We are a very busy hotel in Atlanta's most popular area of town, so we do serve many guests of a diverse variety of backgrounds - and we're proud and privileged to have the opportunity to serve them all....

Rome, Italy
Reviewed 20 February 2016

Valet is shorthanded and disorganized. Customer walk in the thru-way, slowing down the process. Smokers hang out smoking where one must wait for the car. Customers shout and yell and act like they've never been to a nice place before... they play music on their phones in the public breakfast area. Seems like nobody's around to keep order... short of...

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Helpful?
Thank BellaInRoma
Brad S, General Manager at Embassy Suites by Hilton Atlanta - Buckhead, responded to this review

Dear BellaInRoma, Thank you for your review. We're disappointed to hear about your concerns and we'll address each of them. Our Valet team usually does a very efficient job but it looks like they had an off day during your visit. Best regards!

Louisville, Kentucky
Reviewed 19 February 2016 via mobile

On that business trip with Josh M and I was a little skeptical about staying based on the reviews I had read prior to arriving. Had similar experience as Josh M of dirty room with little concern about the situation until I took the shuttle and the driver (Errol, he needs to train the other staff on real customer service)...

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Thank Tawana59
Brad S, General Manager at Embassy Suites by Hilton Atlanta - Buckhead, responded to this review

Dear Tawana59, We appreciate your review and thank you for recognizing our two team members. Given your experience we can understand why you would take your cue from a previous reviewer, however despite the fact we are a very busy hotel (and do have problems to work through on occasion) we can honestly say most of our guests are very...

Miami, Florida, USA
Reviewed 18 February 2016

Being a longtime Embassy Suites guest, I knew this hotel would be just as amazing as the others. As usual, they have a beautiful atrium area with seating and small waterfalls, ponds, and small rivers inside. The complimentary breakfast has always been one of my favorite things about Embassy Suites hotels, just make sure you get there early because the...

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Helpful?
Thank ilovepenguins515
Brad S, General Manager at Embassy Suites by Hilton Atlanta - Buckhead, responded to this review

Dear ilovepenguins515, You love penguins ... and we love you! We certainly appreciate your "love letter" and can't thank you enough for taking the time to spread the good word. We are indeed a very busy hotel in Atlanta's most popular destination area and we do everything we can, every day, to satisfy every guest as you so well describe....

Montgomery, Alabama
Reviewed 17 February 2016

Great location and impressive lobby. Kids liked the pool and coy pond. Hotel shuttle will drop off in the buck head area. Rooms and furnishings are a bit outdated and worn. But overall positive experience!

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Helpful?
Thank Cherylnfamily
Brad S, General Manager at Embassy Suites by Hilton Atlanta - Buckhead, responded to this review

Dear Cherylnfamily, Thank you for your much appreciated note. We agree that our location is superb and our hotel creates a great family environment, where kids can enjoy the many fun things we have to do right here in our little oasis in the heart of the hustle and bustle of busy Buckhead. We look forward to serving you and...

Reviewed 17 February 2016 via mobile

Spent valentines at the Embassy suites, nice room, could be a little upgraded. Breakfast is included and was nice. Staff was very friendly and helpful. The parking is high, valet $25 and self parking is $22. Overall nice.

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Helpful?
Thank Karen J
Brad S, General Manager at Embassy Suites by Hilton Atlanta - Buckhead, responded to this review

Dear Karen J, Thank you for your very nice review. We appreciate the importance of special occasions, such as Valentine's Day, and our friendly and helpful team is devoted to doing our best to do our part when your visit is so personal and so important. We hope to have this privilege to serve you again on your next special...

Atlanta, United States
Reviewed 15 February 2016

I had a great experience at this hotel! I would definitely stay again! The shuttle service is great and the hotel is in the heart of Atlanta's Buckhead area. It would be a great hotel to stay at if you were in town for an event. The breakfast was awesome and the staff was friendly. If I had to make...

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Helpful?
Thank Sonia S
Brad S, General Manager at Embassy Suites by Hilton Atlanta - Buckhead, responded to this review

Dear Sonia S, Thank you so very much for your kind words. We appreciate your recognition of our tremendous location and the great experience we provided for you and do our best to provide for every guest, every day. We look forward to serving you again!

South Carolina
Reviewed 12 February 2016

We love Embassy Suites when in a major city for the consistency. This one was a bit dated and needs updating, especially the furniture in the rooms. We were warmly greeted and helped with our room relocation. We needed a roll in shower and those are on the lower floors. Nice to be treated to a Premier Room for a...

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Helpful?
Thank 2Ramblers
Brad S, General Manager at Embassy Suites by Hilton Atlanta - Buckhead, responded to this review

Dear 2Ramblers, Thank you for sharing your recent experience with us. We appreciate your recognition of the personal service our team provided to you during your stay. We know it's very important to cater our services to meet the needs of all of our guests and we like to consider it the Embassy Way to make it happen for each...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free Breakfast
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Only all suite full service hotel located in the heart of Buckhead. Our boutique style property features Ruth's Chris Steak House. All guests receive omplimentary Cooked-to-Order Breakfast and an Evening Reception with snacks and drinks. Short walk from world class shopping at Lenox Square and Phipps Plaza. Two blocks from MARTA which will transport you to all local destinations including the airport, convention center and the Georgia Aquarium. Free shuttle provided within one mile of the hotel. ... more   less 

Additional Information about Embassy Suites by Hilton Atlanta - Buckhead

Address: 3285 Peachtree Rd NE, Buckhead, GA 30305-2420
Region: United States > Georgia > Buckhead
Price Range: $171 - $359 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Atlanta - Buckhead 3.5*
Number of rooms: 316
Reservation Options:
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Also Known As:
Embassy Suites Atlanta - Buckhead Hotel Atlanta
Embassy Suites Buckhead
Atlanta Embassy Suites
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Atlanta - Buckhead staff and other travellers.
16 questions
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Questions? Get answers from Embassy Suites by Hilton Atlanta - Buckhead staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go for a higher floor closer to the elevators for less noise from below and the street. I stayed on the 13th floor this trip”
 of 5 bubbles nickm20142014, 30 Nov 2016 | Read review
“Choose another hotel or a bench at the bus station. Seriously.”
 of 5 bubbles D6428RQdaveb, 5 Oct 2016 | Read review
“Choose another Hilton hotel in the area.”
 of 5 bubbles Tinale827, 7 Sep 2016 | Read review
“Choose another hotel.”
 of 5 bubbles 2DisneyDads, 5 Sep 2016 | Read review
“We stayed in room 207 and faced a brick wall. Stay on the left side of the hotel for a better view out the windown.”
 of 5 bubbles 296lashandar, 2 Sep 2016 | Read review
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