Stayed for a wedding over the weekend. Two nights simple enough. Area is great, right off the highway near plenty of conveniences like restaurants, grocery store, etc. Our room was quite large with a very nice shower. The layout of the room was impressive, the beds were comfy, and it was quiet. Exceeded our expectations and gave us exactly what we needed. Thank you!
Great hotel and very friendly people. The hotel management appears to be on top of requirements for sanitation during the pandemic. The rooms were clean and staff were helpful. Special notice is due for Deborah at check in. She is very personable and a delight to deal with. She is a definite asset to your organization. This same tribute can also be said about Shina at check out.
Stayed 2 nights here. The rooms are a nice size but greatly need an update, ESPECIALLY the CARPET. The carpet doesn't look clean and is very worn. Breakfast wasn't very good, pre-made breakfast sandwiches/muffins, but limited due to COVID I'm sure. They did have beer and pretzels from 5-7, which was a nice bonus. There are a LOT of restaurants close by. A Cracker Barrel within walking distance.
I am visiting my son’s family for two nights in the Canton area and decided to book this property for my stay. I arrived at 13:00 on Sept. 10. Reception had a plexiglass shield barrier during checkin. The website indicated that they offered keyless access to the rooms through my iPhone. She did not inquire if I wanted this option, but proceeded to hand me two keycards. She was not wearing gloves and did not have a mask. I did have my mask on. This morning I went to their abbreviated breakfast offering at 06:55. The front desk was not attended. She was back in the kitchen area restocking the breakfast area. NO mask, NO gloves. She was helping an elderly lady peel off the paper from a muffin. She also had not turned on the juice dispenser. I think the breakfast hours were to have started at 06:00. The coffee was tepid in temperature. I took the offerings to my room and microwaved the coffee to an acceptable temperature. The ice machine on the second floor had a sign on the door indicating you were to go to another floor for ice. I figured that this was a precaution to reduced traffic. That was until I read another review from a customer before the pandemic indicating the ice machine on floor two was not operating. The room itself was satisfactory. Some touch up paint in spots are needed. The lighting could have been brighter for my ancient eyes. In fact the bulb in the reading lamp behind the easy chair was burned out. The AC was also an issue. There is a thermostat on the wall near the entrance to the room that seems to be operational. The temperature was displayed, but any attempt to change the temperature from this device was not heeded. I finally went to the window unit and was able to control the room temperature. Why not put a little sign somewhere indicating this issue. This is not Hilton/Hampton Inn quality that I amused to experiencing. On the plus side, they have instituted limited housekeeping to an on request basis. I asked for the room to be made up between 10:00 and 12:00 today. I got back at 12:15 to find the room had been refreshed. I may try another property on my next visit to visit my son’s family.…
Hotel was very clean and it was also located in a great area, surrounded by Restaurants and shops. The hotel also took COVID-19 very serious and had great procedures in place for the safety of the guess. Very happy with Hilton quality.