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Country Inn & Suites By Carlson, Canton, GA

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Country Inn & Suites By Carlson, Canton, GA
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157 Reviews from our TripAdvisor Community

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Showing 157: English reviews
A Country Inn and Suites Traveller
1 review
Reviewed yesterday NEW

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Helpful?
Thank A Country Inn and Suites Traveller
Jacksonville, Florida
Reviewed 3 weeks ago

For $450.00 for only 3 nights (silly me)... when made reservations months ago, staff stated new hotel - after there, was a best western - still with their dust apparently... sink slow to drain each day... Elevator (only one) started having trouble on the Sunday and we were still there checking out on Monday with two toddlers... When called corporate......

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Thank jhutch775
CarlsonRezidor, Online Customer Support at Country Inn & Suites By Carlson, Canton, GA, responded to this review

Thank you for reaching out and writing your review. We appreciate your patronage and apologize for the dissatisfaction of your stay, in regard to the overall cleanliness and condition of your room and the hotel. We will review the conditions of our facility to make sure all areas are up to standards. Your feedback is very beneficial and will help...

Statesboro, Georgia
Reviewed 3 weeks ago

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Thank 855terric
CarlsonRezidor, Online Customer Support at Country Inn & Suites By Carlson, Canton, GA, responded to this review

Hendersonville, United States
Reviewed 4 weeks ago

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Thank John D
countrycanton, Director of Sales at Country Inn & Suites By Carlson, Canton, GA, responded to this review

Lavonia, Georgia
Reviewed 4 weeks ago

Hotel was undergoing a complete rehab, but our room was fresh and comfortable. The WiFi did not work and the front desk clerk tried and could not get it to work. Breakfast bar room was not ready and was somewhat disorganized. plates were on opposite side of room from the waffle maker and butter was not out on the counter,...

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Thank braxtal2001
countrycanton, Director of Sales at Country Inn & Suites By Carlson, Canton, GA, responded to this review

Thank you for your feedback regarding your recent visit. We are all so excited with the remodeling at our hotel, but do apologize for the inconveniences you experienced. We appreciate you bringing the issue of the wifi to our attention and will be addressing during our Management team meeting. We look forward to your next visit! Have a great week.

MANCHESTER, United States
Reviewed 26 October 2016

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Thank Mauricio G
Jeanne A, Director of Sales at Country Inn & Suites By Carlson, Canton, GA, responded to this review

Reviewed 26 October 2016

Some of the best hotel staff we've ever met. They went out of their way to assure we had a quiet stay even though the hotel was undergoing major renovations. No matter what we requested, the response was acted on immediately and with a smile.

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Thank O3872VAnancyb
Jeanne A, Director of Sales at Country Inn & Suites By Carlson, Canton, GA, responded to this review

Good Morning, Thank you so much for your kind comments. We are thrilled that you enjoyed your stay with us, and that our hotel met your needs. Hope you come and visit with us again soon when our remodeling is complete to enjoy our new experience! Have a great day.

Savannah, Georgia
Reviewed 19 October 2016

I have to admit, I was staying at this property out of sheer need. We had to make these reservations immediately to evacuate for Hurricane Matthew, since hotels were booked solid closer to where we live. They quickly accommodated all 7 of us, remembered us as we checked in, were more than helpful with anything we needed, and the housekeeping...

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Thank steviemerre
Jeanne A, Director of Sales at Country Inn & Suites By Carlson, Canton, GA, responded to this review

It's always pleasant to read positive posts about the property and staff. Thank you from the entire staff here at the Country Inn & Suites Canton for your kind comments. We are glad you enjoyed your stay and hope to see you again. Have a great day!

Boca Raton, Florida
Reviewed 16 October 2016 via mobile

The hotel was supposed to be upgraded from a Best Western. The only upgrade was the price. The beds were hard as a rock. Breakfast not edible. No cookies at all (the new company known for). No ice anywhere in the hotel. I asked for trundle bed & never got it. Parking was terrible. People at desk clueless. I've been...

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Helpful?
Thank LTG2010
Jeanne A, Director of Sales at Country Inn & Suites By Carlson, Canton, GA, responded to this review

Thank you for taking the time to write your review. Your business is important to us and we apologize for not meeting your standards. I will be discussing the issues with our team. It is our goal to leave every guest with a positive experience when visiting with us and we will work diligently so your next stay will exceed...

San Antonio, Texas
Reviewed 15 October 2016

Our first impression of our room was good, but the carpet was sopping wet under the window air conditioner. I had to walk through a puddle to get into and out of the bed. The bread was dried out for the breakfast. There was a lack of adequate soundproofing and the person staying above us seemed to pace all night.

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Thank Bill B
Jeanne A, Director of Sales at Country Inn & Suites By Carlson, Canton, GA, responded to this review

Thank you for your feedback regarding your recent stay at our hotel and please accept our sincerest apologies for the inconveniences you encountered. I've set up a maintenance ticket to correct the leaking A/C in your room and have discussed with the breakfast attendant to be sure they check the freshness of all the foods. I want to thank you...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Free Breakfast
  • Business Centre with Internet Access
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning

Additional Information about Country Inn & Suites By Carlson, Canton, GA

Address: 705 Transit Avenue, Canton, GA 30114 (Formerly Mountain Villa Inn & Suites)
Region: United States > Georgia > Canton
Price Range: $125 - $165 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Canton, GA 2.5*
Number of rooms: 57
Reservation Options:
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Also Known As:
Best Western Canton
Canton Best Western
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Questions & Answers

Questions? Get answers from Country Inn & Suites By Carlson, Canton, GA staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room was on the first floor next to an outside exit and was very quite”
 of 5 bubbles braxtal2001, 2 Nov 2016 | Read review
“Quiet floor, even next to the elevator”
 of 5 bubbles steviemerre, 19 Oct 2016 | Read review
“Asked for a room close to the pool and got one above it...Seriously?”
 of 5 bubbles DannyE695, 9 Oct 2016 | Read review
“The pool, workout room and business center are all down one hallway, simply because of the traffic, you may want to ask for another area.”
 of 5 bubbles 379berniek, 3 Aug 2016 | Read review
“Beware If you reserve a room in advance. Evidently reserving should not imply that you will have one upon arrival.”
 of 5 bubbles 572mitcha, 21 Nov 2015 | Read review
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