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Rayette and her friendly staff took care of everything me and my crew needed for the week. Definitely recommend and I look forward to staying again. Was very responsive when we needed help or had questions.
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Nice hotel inside and out. Very clean, and you could tell that there has been some recent updating. We arrived right at check in time, and our room was ready. Beds were really comfortable, and the room was well stocked. The staff was very friendly...More
Horrible, disappointing, unreliable, and unhelpful: Made prepaid reservation for my parents; hotel gave their room away and could only find room for that was a smoking room at another hotel w/ my mother having asthma
Hotel lost my online reservation. At least 7 other families had same issue. Hotel was sold out. Front desk employees attempted to help, but were swamped. NO owner/manager or company assistance provided. I was on my own to find another hotel with a statewide school...More
Date of stay: October 2018
1 Thank AKrocks11
Response from BestWesternHotels, Corporate at Best Western Plus Carrollton HotelResponded November 4, 2018
Thank you for taking the time to provide feedback of your recent stay, and we are sorry to hear that it did not exceed your expectations. Your satisfaction is important to us and we hope you will give us another chance and stay with us...More
Desk staff was very pleasant and courteous. Hotel has recently gotten some paint and updated furnishings. Sadly, owners/managers are not taking care of this hotel. Elevator walls were filthy, guests were smoking in rooms that permeated the hallways and was occurring for many days. Bathroom...More
The Best Western Plus® Carrollton Hotel is located close to the University of West Georgia, City of Carrollton Parks & Recreation Sports Fields, Southwire® Power Yates Plant and the Georgia Power …MoreWanslee Plant. We are a 100% non-smoking facility with completely renovated rooms. We offer free Wi-Fi, free local calls, cable TV, microwaves, refrigerators, iron & ironing board and a hairdryer in every room. Enjoy a complimentary full hot breakfast served from 6:00 a.m. until 9:30 a.m. every morning. Take a dip in our outdoor pool or workout in our newly equipped fitness center. We also have a business center available for your convenience. Less
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