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Hilton Garden Inn Cartersville

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Traveller (37)
Room & Suite (21)
Pool & Beach (6)
Overview
  • Excellent69%
  • Very good19%
  • Average7%
  • Poor2%
  • Terrible3%
Travellers talk about
“sleep number”(11 reviews)
“lovely hotel”(9 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
All hotel details
Offers from Hilton Garden Inn Cartersville
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hilton Garden Inn Cartersville
Special Offer: Double Points, Every Stay
Hotel deals
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Reviews (610)
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403
117
47
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19
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All reviewssleep numberindoor outdoor poollovely hotelgreat place to staywestern art museumbusiness tripfitness centerhot tubfront desk staffgreat roomstaff was friendlycomfortable bedswould definitely stay here againhgilobbydialfirmness
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71 - 75 of 604 reviews
Reviewed 17 April 2017

I checked into the middle of a cheerleading exhibition. Yipes. The entire lobby, including the desk side "cocktail bar" had girls working on their routines for the competition the next day. Their parents were happy to sit and watch and drink. The room was next...More

Thank Lyn J
Response from Nikki W, Manager at Hilton Garden Inn CartersvilleResponded 25 April 2017

Thank you for taking the time to share your experience about your recent stay at our hotel. Our goal is to provide a comfortable and relaxing atmosphere for our guests. We are sorry that your sleep was disrupted by elevator noise and that we weren't...More

Reviewed 17 April 2017

Great hotel for the regional gymnastics meet I highly recommend this Hotel. This hotel is also in great central location allowing for quick access to food, shopping and easy on off access to the intersate!More

Review collected in partnership with Hilton Garden Inn
Thank sarahlY3031AO
Response from Nikki W, Manager at Hilton Garden Inn CartersvilleResponded 25 April 2017

I am so pleased to read about your excellent stay at Hilton Garden Inn Cartersville. We are thrilled to know you loved all the aspects of your stay, especially the accessibility to the local attractions. Thank you for your feedback, we hope to welcome you...More

Reviewed 15 April 2017

Beautiful, clean hotel. most of the staff are helpful. Beds aren't comfortable. Breakfast isn't included in cost. We reserved at junior suite however upon Check in the rude young man informed me my room wasn't available and would be downsized to a standard room.More

Review collected in partnership with Hilton Garden Inn
Thank P4855PFashleyb
Response from Nikki W, Manager at Hilton Garden Inn CartersvilleResponded 25 April 2017

Thank you for staying with us. We are sorry you were unhappy that breakfast was not included. Please know that we do have packages that include breakfast and will be happy to help you with this on a future visit. We appreciate your business and...More

Reviewed 11 April 2017

This hotel is convenient and has all the basic necessities. Do not stay there if there is an event going on at the sports center two exits down the highway towards Atlanta. It was jammed with cheerleaders doing their workouts in the lobby by the...More

Thank gaparkouracademy
Response from Nikki W, Manager at Hilton Garden Inn CartersvilleResponded 25 April 2017

Thank you for choosing our hotel while in the Cartersville area. We are apologize for any noise or disturbance the teams may have caused. We appreciate your comments, and have discussed them with our staff so that we can brainstorm some areas to improve our...More

Reviewed 9 April 2017 via mobile

We've stayed here twice while traveling. This last time, we decided to eat at the hotel restaurant. Great food, rude service. The waitress barely said two words. Additionally, the front office staff both in the evening and the morning weren't very friendly. Hotel itself was...More

Thank Stephanie K
Response from Nikki W, Manager at Hilton Garden Inn CartersvilleResponded 25 April 2017

Thank you for your recent stay at our hotel and for sharing your experience. I am sorry that your stay began with issues at our front desk. This is not the first impression that we want to portray so I apologize if we let you...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Dry Cleaning
Multilingual Staff
Self-Serve Laundry
Room amenities
Refrigerator in room
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$134 - US$270 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$134 - US$270 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (37)
Room & Suite (21)
Pool & Beach (6)
Dining (4)
Business Centre & Event Rooms (4)
Questions & Answers
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Dori R
6 August 2016|
AnswerShow all 3 answers
Response from Hilton C | Property representative |
Our breakfast is quite different than most! How do you like your eggs because our breakfast is a full, cooked to order breakfast and our omelets are amazing! The price of breakfast is not bundled in with the rates of any... More
1
Vote
cyb51
20 August 2015|
AnswerShow all 2 answers
Response from Hilton C | Property representative |
Hello! Where yes we love animals, our property is not equipped to allow pets to stay in our guestrooms. I would be happy to recommend some kennels for boarding if you wish? Thank you, Michele Sims, General Manager HGI... More
0
Votes
Room Tips
"Odd number rooms face a wooded mountain side, and the pool. Even numbered rooms face the sunset and parking..."
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"Ask for a quiet room and they will place you away from the elevators."
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"If desirous of a true suite, and not in a hurry to leave the next day, would stay - but definitely not in a..."
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"Hilton is always a good choice"
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