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I run a wheelchair basketball program out of Charlotte and my teams and I have stayed here on 2 occassions. Nov 2016 and Jan 2018. The staff is excellent from start to finish. With 28 rooms the first year and 29 rooms this year, we'll...More
Thank Mike G
Response from Amanda D, General Manager at Mainstay Suites Cartersville - Emerson Lake PointResponded 4 weeks ago
Thank you so much for your feedback, Mr. Godsey! We appreciate you choosing to house your group here at our location each time you are at LakePoint. We thoroughly enjoy your group and the excitement they bring when they are here. We look forward to...More
Stayed here a few weeks ago as we traveled through during a snowstorm. Was hesitant to stay b/c of the price, but roads were too bad to travel. Went to our room where neither key would work, I waited by the room in the hall...More
Response from Amanda D, General Manager at Mainstay Suites Cartersville - Emerson Lake PointResponded 28 December 2017
Thank you for your feedback. I am sorry that you had a less than excellent experience while you were here with us. We strive to provide our guests a pleasant stay and work hard to make things right when they are brought to our attention....More
Fantastic stay!!! Clean, organized, and comfortable. The staff treated my family and I like royalty. I would recommend Mainstay Suites to anyone looking for a great place to stay. Thank you again Mainstay!!
Thank Ashley L
Response from Amanda D, General Manager at Mainstay Suites Cartersville - Emerson Lake PointResponded 27 December 2017
Thank you kindly for your feedback! We appreciate you choosing to stay with us and hope you will come see us again soon!
Nothing special, however the EXCELLENT and PERSONAL service make up to be called a very special place to stay. Home away from Home. The location is right on I75 and has easy access from the Highway. Caution is only if you use the navigation to...More
Response from Amanda D, General Manager at Mainstay Suites Cartersville - Emerson Lake PointResponded 22 November 2017
Thank you so much for your review of our hotel! We are thrilled to hear that your visit with us was a good one and that you enjoyed our facilities. Thank you for choosing to stay with us and we do hope to see you...More
A FANTASTIC hotel, with wonderful staff, amenities, etc... If you're in the area, and are looking for great value at a reasonable rate... look no further! No doubt, I'll be back & encourage others to do the same.
Response from Amanda D, General Manager at Mainstay Suites Cartersville - Emerson Lake PointResponded 9 October 2017
Thank you for your feedback! We are happy to hear that we are your hotel of choice when traveling to our area. We look forward to seeing you again in the future!