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All reviewshi expressfish tankfront deskfort benningheated poolbreakfast staffgreat place to staythe breakfast areathe entire staffthe hotel staffrestaurants and shoppingcookiesson's graduationchecking outstaff was friendlyhome away from homebeds were comfortable
This was our first time staying at this HI Express. Our stay there was great. The staff always greeted us with a smile. The ladies when we first check in set the tone. I honestly felt welcome. Our grandkids stayed with us and they enjoyed...More
Customer Service: We were welcomed with a smile and great customer service. We arrived early and the rooms were not available. The staff informed us that we can leave our luggage inside the locked conference room while we went out to eat and so we...More
Hotel has adopted a bill you up front with no refund if you cancel your reservations. All rooms are this way. Be aware that the local management is knows what they are doing and become very rude when you question them.More
2 Thank Marty H
Response from IHGService, Guest Relations Manager at Holiday Inn Express Columbus at NorthlakeResponded 4 weeks ago
Hello Marty H,
Thank you for your stay and for taking the time to leave us feedback. I am sorry you felt deceived with the billing process. I trust that the hotel abides by the Terms and Conditions specified on your booking. IHG aims to...More
"Great service, the staff is always amazing and the beds are extremely comfortable. I enjoy staying here and I loved it every time!!!!!" The motel is close to everything such as restaurants and shopping.
This was my second stay at this hotel and I can't say enough how excellent my stays were. During my first stay I walked in my room only to find a Jacuzzi room attached to my accommodations. I was pleasantly surprised. The friendliness of the...More