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Hyatt Place Duluth/Gwinnett Mall

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Hyatt Place Duluth\/Gwinnett Mall
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355 Reviews from our TripAdvisor Community

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Showing 349: English reviews
New York City, New York
Reviewed 2 days ago NEW

The hotel's location was decent, near the highway. However, the person at the front desk during check in was rude and very unwelcoming. The room just didn't seem too clean. The carpet was stained and the couch was old and lumpy. The shower did not drain well. Overall, I would not recommend this hotel

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank nelsonl280
Curt L, General Manager at Hyatt Place Duluth/Gwinnett Mall, responded to this review

I am sorry to hear about your experience. Please contact me at your earliest convenience so that we can discuss in more detail. I look forward to hearing from you soon! Curt Levy General Manager 770.623.9699 curt.levy@hyatt.com

Columbia, South Carolina
Reviewed 2 days ago NEW

Great location near everything in Duluth and conveniently located off I-85. The room was clean and up to date with most amenities available. Overall great experience with friendly staffs and easy check in and out

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Hyung K
Curt L, General Manager at Hyatt Place Duluth/Gwinnett Mall, responded to this review

Thank you for your comments! Glad to hear we are conveniently located for you as well as clean, up to date with a friendly staff! We hope that you will choose us again the next time you visit Atlanta/Duluth.

Anderson, South Carolina
Reviewed 3 days ago NEW

This is my favorite hotel in the Duluth/Atlanta area. The staff is always friendly and polite, and I never feel out of place at this hotel. The entire hotel has always been clean on my stays. Free parking and plentiful breakfast options are very nice.

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Helpful?
Thank Courtney A
Curt L, General Manager at Hyatt Place Duluth/Gwinnett Mall, responded to this review

Good night sleep and favorite Hotel in the area is exactly what we are trying to achieve. We are very happy to know that we met those goals with you.

Hutchinson, Minnesota
Reviewed 4 days ago NEW

Stay at thus hotel at least once a month !! The staff is sways very welcoming and eager to please !! The rooms are comfy .. and spacious .. breakfast is wonderful .. and there are plenty of restaurants in close proximity to hotel !! Just s very pleasant and friendly upbeat atmosphere !! Would highly recommend !! Great value...

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Helpful?
Thank 867jacquelyns
Curt L, General Manager at Hyatt Place Duluth/Gwinnett Mall, responded to this review

Thank you for your wonderful comments! We love having you once a month!

Carmel, Indiana
Reviewed 5 days ago NEW

Skip this Hyatt! I am a loyal and frequent traveler (Diamond tier Gold Passport) and this property does not meet the Hyatt standard. This hotel is a huge disappointment. We were greeted with a curt, "Have your credit card and ID ready." We watched the staff struggle with the simplest of check-in tasks. Our room was dilapidated and dirty. There...

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank alliem71
Curt L, General Manager at Hyatt Place Duluth/Gwinnett Mall, responded to this review

I am very sorry that you encountered these things while staying here. Please contact me directly so that we can discuss in detail. Curt Levy General Manager 770.623.9699 curt.levy@hyatt.com

Reviewed 6 days ago NEWvia mobile

The rooms are dated but Ok. Parking is good, but the breakfasts are quite bad as food ran out every day, and there were no vacant seats to eat at. One day they even ran out of plates to eat from. Good location. 3/5

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Helpful?
Thank Mark L
Curt L, General Manager at Hyatt Place Duluth/Gwinnett Mall, responded to this review

Hi and thank you for your comments. I am so sorry to hear about the crazy morning breakfast you encountered. We have our guests use our meeting rooms in the morning when seating becomes limited however we had a Wedding Group in House who rented all of our meeting space. We were sold out with many families as well so...

Chattanooga, Tennessee
Reviewed 1 week ago

The hotel is centrally located near all kinds of food and shopping places in walking distance. Walmart was just a little of a mile down the street. If you are looking for a quiet away, this might be a little disappointing. Rooms are paper thin. You can hear noise easily from the next room.

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Helpful?
Thank wilma m
Curt L, General Manager at Hyatt Place Duluth/Gwinnett Mall, responded to this review

Thank you for your review. Very happy to hear you enjoyed your stay with all the shopping and restaurants nearby. I'm sorry to hear you heard noise in the adjoining room. We truly hope you will choose us again.

Vine Grove, Kentucky
Reviewed 1 week ago

Best in Atlanta area. Clean hotel. Friendly staff. Delicious breakfast. Convenient location. Near shopping and restaurants and away from crowds. Quiet time observed. Easy check in and out. Nice gym...

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Helpful?
1Thank sonyab492
Curt L, General Manager at Hyatt Place Duluth/Gwinnett Mall, responded to this review

Love the 5 star rating! We appreciate that you got to experience all we have to offer. "Best Hotel in Atlanta Area" could not be a better compliment. Thank you again and we hope to see you soon!

Homestead, United States
Reviewed 2 weeks ago

Review collected in partnership with Hyatt Hotels
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Helpful?
1Thank sherylw41
Curt L, General Manager at Hyatt Place Duluth/Gwinnett Mall, responded to this review

Central Florida, Florida
Reviewed 2 weeks ago

Excellent service. Friendly, informative staff. Clean, nice rooms in a safe area. Breakfast ok but cold. Plenty of beverages to choose. Food selection consisted of scrambled eggs, sausage, french toast, cereal, oatmeal, toast, english muffins, & fruit was not the freshest.

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Helpful?
Thank Michelle C
Curt L, General Manager at Hyatt Place Duluth/Gwinnett Mall, responded to this review

Thank you for the 4 stars! We order our fruit fresh daily so I am sorry if it didn't seen fresh. We do hope that you will choose us again soon!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Bar/Lounge
  • Restaurant
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Concierge

Additional Information about Hyatt Place Duluth/Gwinnett Mall

Address: 3530 Venture Parkway, Duluth, GA 30096 (Formerly AmeriSuites)
Region: United States > Georgia > Duluth
Price Range: $114 - $176 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hyatt Place Duluth/Gwinnett Mall 3*
Number of rooms: 125
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Orbitz, Travelocity, TripOnline SA, Priceline, Hyatt Hotels Corporation and HotelsforEveryone so you can book your Hyatt Place Duluth/Gwinnett Mall reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hyatt Place Duluth/Gwinnett Mall Hotel Duluth
Hyatt Duluth Gwinnett Mall
Duluth Hyatt
Hotel Style:
#5 Romantic Hotel in Duluth
#8 Business Hotel in Duluth
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Place Duluth/Gwinnett Mall staff and other travellers.
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Questions? Get answers from Hyatt Place Duluth/Gwinnett Mall staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Make sure to check the beds and bathrooms before staying and the rooms on the front or right side have the best views.”
 of 5 bubbles amoa45, 25 Aug 2016 | Read review
“We went for high rooms which was quiet.”
 of 5 bubbles kamoteq1, 24 Jul 2016 | Read review
“We stayed last room on second floor! Very quiet!!”
 of 5 bubbles drtimt, 23 Jul 2016 | Read review
“Very Quiet Rooms. You could hear yourself think. The G.M. Has a vested interest in your satisfaction.”
 of 5 bubbles 931chefa, 16 Jul 2016 | Read review
“We were on the interstate side and it was quiet.”
 of 5 bubbles ginajns, 11 Jul 2016 | Read review
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