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This Hotel is very good. My stay was great. I had never any much problems. I had a situation but i cant comment until i get some feedback from hotel management. Overall the experience was great. Some of their staff even spoke different languages, i...More
Response from TracyJohnsonGM, General Manager at Holiday Inn - Gwinnett CenterResponded 6 January 2017
Thank you for your comments in regards to your experience with our staff. We will share your kind words with each of them.
The hotel looked clean and rooms were small.I would recommend this hotel but don't stay on a holiday.I stayed when someone was having a party and music played all night....the walls are very thin so you can hear everything. I also didn't like they don't...More
Response from TracyJohnsonGM, General Manager at Holiday Inn - Gwinnett CenterResponded 5 January 2017
Thank you for providing your feedback. Although we do not provide complimentary breakfast, as a full service hotel we have a restaurant and bar, with a variety of menu options for breakfast and dinner for our guest.
Terrible service, food, and amenities. There was hair on the bed and although there was ten of us staying in four different rooms we only received 4 breakfast vouchers. The bathtub in our room wouldn't drain so my wife and I stood in about 4...More
Thank Samuel S
Response from TracyJohnsonGM, General Manager at Holiday Inn - Gwinnett CenterResponded 15 December 2016
Dear Samuel S.
It is unfortunate you did not enjoy your stay with us. It is our hospitality promise, to make everything right with your stay, and it is disappointing we did not have the opportunity to do this for you. We will share your...More
I was very pleased with my stay here. We arrived late and were greeted by a warm smile and super friendly receptionist. I was pleasantly surprised that I received a free breakfast buffet ticket as a gold rewards member. The room had a mini-fridge and...More
Response from TracyJohnsonGM, General Manager at Holiday Inn - Gwinnett CenterResponded 5 December 2016
Thank you for taking the time to review our property! We are glad you enjoyed our amenities and were able to take advantage of the mini fridge and microwave in the room. We will also be sure to pass along your kind words...More
Customer service just isn't what it use to be... So we arrive and checked in without issue on Tuesday. Went up to our room on the 6th floor, I immediately notice the traffic noise, it was a end unit near the street. Our attitude was...More
Response from TracyJohnsonGM, General Manager at Holiday Inn - Gwinnett CenterResponded 17 November 2016
We appreciate you providing the feedback from your stay. We will utilize your comments in order to further develop our Staff. Our priority is to provide our guests with an exceptional experience and it is unfortunate we did not meet those expectations.
US$111 - US$191 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#3 Business Hotel in Duluth
Non-Smoking Rooms ,
Number of rooms
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