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Residence Inn Atlanta Duluth/Gwinnett Place

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Residence Inn Atlanta Duluth\/Gwinnett Place
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141 Reviews from our TripAdvisor Community

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Showing 140: English reviews
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Reviewed 2 weeks ago

This hotel is in close proximity to the location where I have to take classes for work. It is walking distance to several restaurants in the area, and only a short drive to the mall. It is evident that the public areas of the property have been updated and are well maintained. The staff is friendly, for the most part,...

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Helpful?
Thank Anastasia L
Jim F, General Manager at Residence Inn Atlanta Duluth/Gwinnett Place, responded to this review

Thank you so much for your review of our hotel. Your feedback is extremely valuable, and will be shared with the team members. Thank you for choosing Residence Inn Atlanta Duluth Gwinnett Place. We look forward to your next visit!

Falmouth, Massachusetts
Reviewed 16 February 2017

Great property, updated, extremely close to I85, amazing staff! Starting with the GM Jim and his manager Katina, the entire staff made me feel like I was home for over a month. Breakfast every morning, and "happy hour's" Mon-Wed make for a great way to meet others. Will definitely be back often!

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Thank agcobb
Johns Island
Reviewed 19 January 2017 via mobile

I stayed at Residence Inn Atlanta Duluth/Gwinnett Place on Jan 10, 2017 and was bitten by bed bugs! Multiple bites! Major infestation. No happy about this at all. The GM had the insurance adjuster contact me to reimburse for medical care so hopefully I will get this. I have asked for bonus points. LOTS of bonus points but have gotten...

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Helpful?
Thank Elainermiller
Jim F, General Manager at Residence Inn Atlanta Duluth/Gwinnett Place, responded to this review

Thank you for your feedback regarding your visit to our hotel.

Jacksonville, Florida
Reviewed 2 December 2016

We were there for three nights over Thanksgiving Weekend. We traveled from Jacksonville, FL to visit family. My sister & her family arrived the night before from Lowell, MA. I requested top floor for all of us, which we did receive but I didn't realize we would be in different bldgs. Staff was professional & courteous.. Breakfast was plentiful. It...

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Helpful?
Thank mayinfl
Jim F, Manager at Residence Inn Atlanta Duluth/Gwinnett Place, responded to this review

mayinfl, Thank you so much for sharing your experience about your stay at the Residence Inn Atlanta Duluth/Gwinnett Place. We are excited that you have found our accommodations pleasant and enjoyable for you and your family. We look forward to seeing you again during the Christmas holiday! Happy Holiday's! Deven Spaulding Assistant General Manager

Nashville, Tennessee
Reviewed 28 November 2016

I have stayed at a lot of Residence Inns across the country and this property does not live up to the brand. I would put it more in the category of Towne Place Suites (not to put down TPS). Over 3 weeks, I moved into 3 different rooms at my request. Room #1 had a smell that would not go...

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Helpful?
Thank UTCFan
Jim F, Manager at Residence Inn Atlanta Duluth/Gwinnett Place, responded to this review

UTCFan, Thank you for taking the time to share your experience regarding your recent stay with us. We take your feedback very serious and have investigated your concerns to ensure that your future travels will far exceed the experience that you have shared with us. Thank you for being such a loyal guest to us and giving us the opportunity...

Reviewed 27 November 2016

My family and I stayed here during Thanksgiving week. It was really nice. Large rooms and very clean. The 2 bedroom, 2 bath and full pull out sleeper couch, full kitchen equipped with everything that a family would need. The hotel serves breakfast. And there are fast-food, sit down restaurants and grocery stores every where. We did not use the...

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Helpful?
Thank Sharon J
Jim F, Manager at Residence Inn Atlanta Duluth/Gwinnett Place, responded to this review

Sharon J, Thank you for choosing to share your holiday season with us this year. We appreciate your feedback on our staff and overall experience. We look forward to having you again in the future! Happy Holiday's! Deven Spaulding Assistant General Manager

Atlanta, GA
Reviewed 27 November 2016 via mobile

We had family Stay here last year so they did again this weekend. The room this year was drab and needs updating. Only queen size beds and king would be nice. They did like that a door separated the bedroom from living room. They did say the breakfast was very good and plenty of variety.

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Helpful?
Thank audie40
Jim F, Manager at Residence Inn Atlanta Duluth/Gwinnett Place, responded to this review

audie40, Thank you so much for your feedback and rating of our hotel. Thank you for returning to our hotel this year and becoming a loyal guest to our hotel. We look forward to your repeat business again in the upcoming years as you travel into the Duluth area. Happy Holiday's! Deven Spaulding Assistant General Manager

Reviewed 19 November 2016 via mobile

Front desk staff on Nov 19 too rude...stay away. They refused to accept that a request was mde and make customer feel idiot by saying you never requested it. When request on Marriott app they closd request without fulfilling and no info to customer. Basic bath and toilet amanities are missing and the staff will refuse to give it. I...

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1Thank Jaideep A
Jim F, General Manager at Residence Inn Atlanta Duluth/Gwinnett Place, responded to this review

Good Morning Sir: I am so sorry that this type of service would happen at any hotel. We are investigating this incident, as we have no record a mobile ap request being made. Regardless, your request should have been fulfilled cheerfully, be it on the ap or in person. Be assured that the service lapse will be addressed and corrected....

Abingdon, Maryland
Reviewed 3 November 2016 via mobile

Stayed here for two nights and the room was clean. Staff was friendly and professional. Location is north of the city, so you have to deal with traffic if going to the city. Overall, pretty much what I expected.

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Helpful?
Thank Kevin A
Jim F, Manager at Residence Inn Atlanta Duluth/Gwinnett Place, responded to this review

Kevin A, Thank you for sharing your experience with us all. We appreciate you rating us as you did and we look forward to many more future bookings with us. Deven Spaulding Assistant General Manager

Reviewed 26 October 2016 via mobile

My family and I stayed here for a week while my husband was working in Duluth. It is in a great neighborhood with lots to do. The hotel staff was very nice and helpful. Hotel grounds were nice for my son and I to walk around.

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Helpful?
Thank Cara T
Jim F, Manager at Residence Inn Atlanta Duluth/Gwinnett Place, responded to this review

Cara T, Thank you so much for your review and sharing your experience. We appreciate you and your son spending time with us during your visit. We look forward to having you all in the near future! Deven Spaulding Assistant General Manager

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Amenities

Highlights
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Tennis Court
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Self-Serve Laundry
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service

Additional Information about Residence Inn Atlanta Duluth/Gwinnett Place

Address: 1760 Pineland Rd, Duluth, GA 30096-5050
Region: United States > Georgia > Duluth
Price Range: $148 - $277 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Atlanta Duluth/Gwinnett Place 3*
Number of rooms: 132
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Also Known As:
Residence Inn Atlanta Gwinnett Place Hotel Duluth
Residence Inn Duluth
Duluth Residence Inn
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Atlanta Duluth/Gwinnett Place staff and other travellers.
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Questions? Get answers from Residence Inn Atlanta Duluth/Gwinnett Place staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“For families with small children may want to get a room on the first floor.”
 of 5 bubbles sharonj44, 27 Nov 2016 | Read review
“I was in a room on the second floor and it was quiet.”
 of 5 bubbles tcarpe8615, 13 Sep 2016 | Read review
“Two bedroom suite with a nice kitchen. Washer/dryer on 2nd floor.”
 of 5 bubbles Hyrandea, 30 May 2016 | Read review
“112 was quite”
 of 5 bubbles panuary1, 5 Jan 2016 | Read review
“If you're going to still stay here avoid room 250 it is dirty”
 of 5 bubbles M584HTbriant, 24 Nov 2015 | Read review
5 of 5