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BEST WESTERN Gwinnett Center Hotel

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#3 of 24 Hotels in Duluth
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286 Reviews from our TripAdvisor Community

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Showing 274: English reviews
Plymouth, MI
Reviewed 7 October 2016

Starting with Al who greeted us when we first arrived. Without a doubt, the most wonderful hotel desk manager I've encountered in many years. He was wearing a 3-piece suit and made me feel like I had a butler...the hotel was beautiful and clean throughout. The room was spotless and roomy; it smelled clean and had great beds and fresh...

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Helpful?
1Thank Tom G
AnAtlantaBlogger, Director of Social Media at BEST WESTERN Gwinnett Center Hotel, responded to this review

Dear Tom, We'll be sure and tell Al about being a Butler. He'll get a kick out of that. Thank you SO MUCH for having stayed with us and we do hope you will return in the near future. Best Western Gwinnett Center Hotel Facebook.com/BestWesternGwinnett

East Liverpool, Ohio
Reviewed 6 October 2016

we stayed for 4 days here,& everyday we were greated by AL, he was there when we left and when we came back everyday. he was so nice ,polite, knew the answers to all of our questions, friendly, & gave good advice on things to see. the breakfest was good & i loved the automatic pancake machine.i would recomend staying...

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Helpful?
1Thank vladsuperman2
AnAtlantaBlogger, Director of Social Media at BEST WESTERN Gwinnett Center Hotel, responded to this review

Dear vladsuperman2, Thank you for the kind words about AL and we appreciate your patronage. We're glad you liked our pancakes! Best Western Gwinnett Center Hotel Facebook.com/BestWesternGwinnett

Bowling Green, Kentucky
Reviewed 2 October 2016 via mobile

Hotel was nice room a bit small though. Breakfast was good. Kids loved the pancakes I did too because it was No mess machine! My brother lives 2 miles away great location to him . We were on our way to Florida. We will more than likely choose again if we get a good price deal again

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Helpful?
1Thank Kitha L
AnAtlantaBlogger, Director of Social Media at BEST WESTERN Gwinnett Center Hotel, responded to this review

Dear Kitha, We are so glad your kids liked our pancakes. I wonder if they discovered all the syrup flavors, as well as the chocolate chips we had ready to mix in. DO please return! Best Western Gwinnett Center Hotel Facebook.com/BestWesternGwinnett

Reviewed 28 September 2016 via mobile

Thanks again AL at the desk for making our stay feel like home..We had visited this place many times in the last year.The location is so close to many amenities. Our son had finished the school program in the area and we loved staying here while we visited him.🎸🎶🎼

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1Thank Suzanne H
AnAtlantaBlogger, Director of Social Media at BEST WESTERN Gwinnett Center Hotel, responded to this review

Dear Suzanne, Indeed, you and your husband HAVE stayed with us on several occasions. And we have been honored that you have come "home" to us. And we wish your son the VERY BEST now that he has graduated with his music degree. We know that he will do well. If he decides to go for a graduate degree, you...

Reviewed 26 September 2016

Reasonable rate for the area. Decent breakfast. Very nice staff. Free daily paper. Small swimming pool. Central location, easy access to interstate. Would definitely stay here again. Plenty of parking

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2Thank O1455CNchristinem
AnAtlantaBlogger, Director of Social Media at BEST WESTERN Gwinnett Center Hotel, responded to this review

Dear Chris, We are so glad you feel we were a "good deal". We thank you for staying with us. Best Western gwinnett Center Hotel Facebook.com/BestWesternGwinnett

Hudson, Florida
Reviewed 25 September 2016

very good location when traveling on the interstate. Quiet, comfortable and clean. Staff friendly and helpful. Bed comfortable. Breakfast was very good with large variety of hot and cold foods. Gentleman in charge of the breakfast was helpful and made sure we had everything we needed.

Review collected in partnership with Best Western
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1Thank floridagal893
AnAtlantaBlogger, Director of Social Media at BEST WESTERN Gwinnett Center Hotel, responded to this review

Dear Floridagal, We are pleased that you feel our beds are "comfortable". Thanks for mentioning our Breakfast host, Chad. Best Western Gwinnett Center Hotel Facebook.com/BestWesternGwinnett

Tell City, Indiana
Reviewed 18 September 2016

Hotel was excellent in every way. The outside and lobby appearance was fresh, our room was clean and well decorated, the bed was very comfortable, and the breakfast area was well stocked with an attendant helping with your every need. Recommend this property to any type of traveler.

Review collected in partnership with Best Western
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1Thank Randy L
AnAtlantaBlogger, Director of Social Media at BEST WESTERN Gwinnett Center Hotel, responded to this review

Thank you so much, Randy, for saying that our hotel was "excellent in every way". We appreciate that. And we are glad you felt our room was clean. Do please return when in the area. Best Western Gwinnett Center Hotel Facebook.com/BestWesternGwinnett

Reviewed 14 September 2016

We had an appointment at Emory and needed a place to stay for one night and a family member suggested this hotel. I would give this 5 stars plus. This was a good clean hotel with friendly, helpful and great staff. It has a full hot breakfast that was really good. The person at the front desk was so helpful...

Review collected in partnership with Best Western
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Helpful?
Thank Debra C
AnAtlantaBlogger, Director of Social Media at BEST WESTERN Gwinnett Center Hotel, responded to this review

Dear Debra, We are so glad you were pleased and we do hope you will return in the future. Best Western Gwinnett Center Hotel Facebook.com/BestWesternGwinnett

North Carolina
Reviewed 11 September 2016 via mobile

Very clean and Al at the front desk was a pleasure. If we ever need to stay in the area again we will definitely stay here. They didn't accept our points for a room but we did get a discount since we were Diamond Customers

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Thank BeckBeck1
AnAtlantaBlogger, Director of Social Media at BEST WESTERN Gwinnett Center Hotel, responded to this review

Dear BeckBeck, Thank you for staying with us and for saying that you "will definitely stay here" in the future. Thank you for being a Diamond member with Best Western. Best Western Gwinnett Center Hotel Facebook.com/BestWesternGwinnett

Reviewed 4 September 2016 via mobile

By far the nicest of the hotels I stayed at in my seven day travels through the south. Friendly staff at the front desk and the room I stayed in (219) was immaculate. Breakfast was decent. There were several options daily and the coffee was excellent. Needless to say the hotel I stayed in after this one made me wanna...

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Helpful?
Thank Rachel K
AnAtlantaBlogger, Director of Social Media at BEST WESTERN Gwinnett Center Hotel, responded to this review

Dear Rachel, Thank you for saying that "by far" we are one of "the nicest of the hotels I stayed at . . " We really appreciate that. And do please come back again. Best Western Gwinnett Center Hotel Facebook.com/BestWesternGwinnett

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Multilingual Staff
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Dry Cleaning
Official Description (provided by the hotel)
The newly renovated Best Western Gwinnett Center could not be in a better location! We are 10 minutes from the Gwinnett Center and Sugarloaf Mills Mall and directly off of I-85, we are a quick 20 minutes to downtown Atlanta. Within walking distance of the hotel, are restaurants of many varieties along with many shops. The Best Western Gwinnett Center offers free wireless and wired internet access throughout the property as well as a business center, fitness room and in season pool. Our valued guests will enjoy a hot complimentary breakfast each morning. Each room has a refrigerator, microwave, one-cup coffee maker, iron and ironing board, hair dryer and flat screen television. Our multilingual staff stand ready to provide you with impeccable service. In order to allow for a quiet stay for EACH of our guests, the property does NOT allow pets. ... more   less 

Additional Information about BEST WESTERN Gwinnett Center Hotel

Address: 3670 Shackleford Rd, Duluth, GA 30096-4546 (Formerly Holiday Inn Express Atlanta - Gwinnett Mall)
Region: United States > Georgia > Duluth
Price Range: $102 - $151 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Gwinnett Center Hotel 2.5*
Number of rooms: 68
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Also Known As:
Holiday Inn Express Atlanta - Gwinnett Mall Hotel Duluth
Holiday Inn Duluth
Duluth Holiday Inn
Hotel Style:
#1 Family Hotel in Duluth
#1 Best Value Hotel in Duluth
#2 Romantic Hotel in Duluth
#4 Business Hotel in Duluth
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Gwinnett Center Hotel staff and other travellers.
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Bonifay, Florida
3 months ago
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11 months ago

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Questions? Get answers from BEST WESTERN Gwinnett Center Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Make sure you can stay for the free breakfast!”
 of 5 bubbles 304TomG, 7 Oct 2016 | Read review
“The double beds was great for my husband our 2 children and I”
 of 5 bubbles ashleymU6082PI, 26 Jul 2016 | Read review
“Never had a problem on any floor and I stayed on all three...”
 of 5 bubbles morae1994, 21 Apr 2016 | Read review
“My room was 1st floor at end of hall. There was an exit door at that end of the hall so you didn't have to go back thru the lobby”
 of 5 bubbles HJDTourism, 25 Feb 2016 | Read review
“Staff easily reduced the rate to AAA rate when we asked”
 of 5 bubbles E7966WXtims, 12 Feb 2016 | Read review
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