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Country Inn & Suites By Carlson, Helen

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#1 of 19 Hotels in Helen
Certificate of Excellence
GreenLeadersGold level
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1 room 2 adults 0 children
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Country Inn & Suites By Carlson, Helen
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683 Reviews from our TripAdvisor Community

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Showing 681: English reviews
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Jacksonville, Florida
Reviewed yesterday NEW

Great hotel in Helen! Nice suites, great staff. We really enjoyed our stay. Very clean rooms. Thursday and Friday afternoons they do an appetizer and beer/wine/soda event. The food was very tasty! Front desk staff very friendly and professional. Judy, the manager, went out of her way to make our stay great. Definitely I would stay here again.

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank SteveandKathyH
Atlanta
Reviewed 4 days ago NEW

I booked a one room suite for a weekend getaway and it was perfect. The hotel happened to be hosting a SANTA convention while we were there, much to the delight of my five year old. Room was very pleasant, clean, and well laid out. There was plenty of room in the "living room" portion of the suite, which included...

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Helpful?
Thank bethrad
cx_heln, Guest Relations Manager at Country Inn & Suites By Carlson, Helen, responded to this review

Dear bethrad, Thank you for taking the time to tell us about your recent stay here in Helen, Georgia. We are thrilled to hear that y'all had a great time and enjoyed all of our amenities. We hope to see y'all again soon. Thanks Emily A. Guest Relations

Helen, Georgia
Reviewed 4 days ago NEW

Clean, welcoming hotel. Friendly staff that go out of their way to be sure you are comfortable. Coffee AND hot tea and cookies in the lobby are a nice treat. Free breakfast is a REAL breakfast including eggs, meat, grits, waffles, fruit, juices and more. We asked for an extra chair for the desk in the room, and it was...

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank PastorsPhilandJB
cx_heln, Guest Relations Manager at Country Inn & Suites By Carlson, Helen, responded to this review

Dear PastorsPhilandJB, Thank you for taking the time to tell us about your recent stay here in Helen, Georgia. We are thrilled to hear that y'all had a great time and enjoyed all of our amenities. Also I will be sure to tell Judy, Erin, Joanne, Joe, and Lori how much you enjoyed them as well. We hope to see...

Miami, Florida
Reviewed 1 week ago

Very nice hotel, very good location. The ladies at the reception a bit unfriendly, they do not have a smile. The breakfast is very good. The most fun was that the first night there were only three rooms with visitors, the rest of the hotel empty. Our room had gas stove, very cozy.

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Helpful?
Thank Sandra M
cx_heln, Guest Relations Manager at Country Inn & Suites By Carlson, Helen, responded to this review

Dear Sandra M. Thank you for taking the time to tell us about your recent stay here with us in Helen, Georgia. We are thrilled to hear that y'all had a great time. I apologize for the encounter you had with the reception and hope that you will give us another opportunity to make it up to you! We hope...

Cocoa Beach, Florida
Reviewed 1 week ago

This is only the 2nd time I have stayed at this Hotel chain. I was so impressed by the first one in Savannah, I decided to try this one again. I only stayed one night, Sunday and left Monday, but I was not disappointed. I ask for 2 king rooms on the same floor. The staff was so helpful and...

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Helpful?
Thank fletpa2
cx_heln, Guest Relations Manager at Country Inn & Suites By Carlson, Helen, responded to this review

Dear fletpa2, Thank you for taking the time to tell us about your recent stay here in Helen, Georgia. We are thrilled to hear that you all had a great time. We hope to see you again soon. Thanks, Emily Adams

Lilburn, United States
Reviewed 2 weeks ago

Review collected in partnership with Country Inns & Suites By Carlson
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Thank Trisha M
cx_heln, Guest Relations Manager at Country Inn & Suites By Carlson, Helen, responded to this review

Gainesville, Georgia
Reviewed 3 weeks ago

Review collected in partnership with Country Inns & Suites By Carlson
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Thank Matthewfox1968
cx_heln, Guest Relations Manager at Country Inn & Suites By Carlson, Helen, responded to this review

Jesup, Georgia, United States
Reviewed 3 weeks ago

Review collected in partnership with Country Inns & Suites By Carlson
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1Thank Pamela A
cx_heln, Guest Relations Manager at Country Inn & Suites By Carlson, Helen, responded to this review

Atlanta, United States
Reviewed 3 weeks ago

Review collected in partnership with Country Inns & Suites By Carlson
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Thank tomj499
cx_heln, Guest Relations Manager at Country Inn & Suites By Carlson, Helen, responded to this review

Memphis, Tennessee
Reviewed 4 weeks ago

We found out that January really isn't the best time to visit Helen but what can you do when your anniversary is in January? You make the most of it and this hotel helps! The staff that we have encountered are excellent as well as the breakfast that comes with your stay. The room was clean and fresh. Room 328...

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Helpful?
Thank jjmoorememphis
cx_heln, Guest Relations Manager at Country Inn & Suites By Carlson, Helen, responded to this review

Dear jjmoorememphis, Thank you for taking the time to tell us about your recent stay here with us in Helen, Georgia. We are thrilled to hear that y'all had a great time, and that you enjoyed 328! It is one of my favorite rooms. I'm sorry that the town was slower than you would have liked, but I am still...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Breakfast included
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Business Centre with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
Want the best? Then stay with the best. Thank you for viewing our beautiful Country Inn & Suites of Helen, Georgia. We are in the North Georgia Mountains and centered in the Bavarian Town of Helen, Georgia. We are located in the center of downtown Helen. Walking distance to the shops, putt putt golf, tubing, Bigg Daddy's, the Hayloft...and the Helen Festhall. Our hotel is ready and willing to accommodate groups, families, honeymooners, senior travelers on a road trip....we are here to make sure what ever the reason you are here in Helen, we are here to accommodate YOU! We have a variety of room types such as a standard king or double queen, suites are both king and double queen, our fireplace rooms are very cozy during the fall and winter months, add some romance to your trip and check out our Jacuzzi rooms, we also have a handicap accessible room as well. Our loving rooms each include...micro/frig, coffee maker and iron/ironing board. Take a dip in our indoor heated pool or hot tub. Are you watching your figure....enjoy a good workout in a fitness room. Complimentary coffee, tea, hot cocoa and cookies in the lobby. Enjoy reading...check out our library, everything from children's books to novels. Let's not forget the FREE full hot breakfast... biscuits, sausage gravy, fruit, cereal, eggs, sausage, potatoes, juice, coffee, milk...you never know what Ms. Shari is going to fix for breakfast. Excellent customer service agents here to assist you in anything you need. Our staff is proud to accommodate you. ... more   less 

Additional Information about Country Inn & Suites By Carlson, Helen

Address: 877 Edelweiss Strasse, Helen, GA 30545
Region: United States > Georgia > Helen
Price Range: $106 - $236 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Helen 2.5*
Number of rooms: 63
Reservation Options:
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Also Known As:
Country Inn And Suites Helen
Country Inn & Suites Helen Hotel Helen
Country Inn Helen
Helen Country Inn
Hotel Style:
#1 Business Hotel in Helen
#1 Family Hotel in Helen
#1 Green Hotel in Helen
#3 Romantic Hotel in Helen
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Questions & Answers

Here's what travellers have asked, with answers from Country Inn & Suites By Carlson, Helen staff and other travellers.
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Questions? Get answers from Country Inn & Suites By Carlson, Helen staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“the rooms facing downtown Helen are the rooms they consider with a view. Ask for top floor (third floor) to avoid having someone above you.”
 of 5 bubbles bethrad, 17 Feb 2017 | Read review
“King suites - two separate rooms. King with Jacuzzi was best for us - one large room.”
 of 5 bubbles PastorsPhilandJB, 17 Feb 2017 | Read review
“Room 328 was quiet and has a nice gas fireplace in the corner.”
 of 5 bubbles jjmoorememphis, 19 Jan 2017 | Read review
“We were in 228, great room with king and fireplace”
 of 5 bubbles Lynn2n, 3 Jan 2017 | Read review
“We had a whirlpool tub in our suite. It's a nice addition, but costs a little bit more.”
  • Seating area
  • Close up of the tub
  • King bed
  • Microwave/mini fridge with complimentary coffee/tea
  • Whirlpool tub
 of 5 bubbles 12AlaaA, 26 Dec 2016 | Read review
5 of 5