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Country Inn & Suites By Carlson, Helen

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#1 of 19 Hotels in Helen
Certificate of Excellence
GreenLeadersGold level
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673 Reviews from our TripAdvisor Community

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Showing 672: English reviews
Memphis, Tennessee
Reviewed yesterday NEW

We found out that January really isn't the best time to visit Helen but what can you do when your anniversary is in January? You make the most of it and this hotel helps! The staff that we have encountered are excellent as well as the breakfast that comes with your stay. The room was clean and fresh. Room 328...

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Helpful?
Thank jjmoorememphis
Acworth
Reviewed 4 days ago NEW

The room we had had a fireplace which was very cozy. The temperature was perfect. The sheets and towels were clean and customer service at the front desk was great. We would stay there again as a family anytime.

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank X6490MToliviag
cx_heln, General Manager at Country Inn & Suites By Carlson, Helen, responded to this review

Thank you so very much for taking the time to write about your recent experience with us. It truly means the world to all of us at Country Inn and Suites that y'all enjoyed your stay. Anytime you guys come back our way feel free to give me a call and I will personally make sure you guys have another...

Jacksonville, Florida
Reviewed 1 week ago via mobile

We came to the Country Inn on the tail end of one of our worst vacations to date. The wonderful front desk lady (Joanne?) saved the whole vacation for us. Because they had almost no other guests for the evening we were upgraded to a suite to give our little one "more room to run." The room is so nice....

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Helpful?
Thank Octavia B
cx_heln, General Manager at Country Inn & Suites By Carlson, Helen, responded to this review

Dear Octavia, Thank you for taking the time to complete our guest satisfaction survey. We are thrilled to see that you enjoyed your time at the hotel. On behalf of our entire staff at Country Inns & Suites we thank you for your business and we hope to see you again when your travels bring you back to the area!...

Grady
Reviewed 1 week ago

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank Debra D
cx_heln, General Manager at Country Inn & Suites By Carlson, Helen, responded to this review

Pelham, Alabama
Reviewed 2 weeks ago

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank Porter D
cx_heln, General Manager at Country Inn & Suites By Carlson, Helen, responded to this review

Ohio
Reviewed 2 weeks ago

We arrived about 730 pm and we were kindly checked in and given the run down of what we can do for dinner that night as well as attractions for the next day. The front desk even called a restaurant to see how late they were open. The room was clean, spacious, and quiet. The only negative was that the...

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Helpful?
Thank Lynn2n
cx_heln, Guest Relations Manager at Country Inn & Suites By Carlson, Helen, responded to this review

Dear Lynn2n, Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed Helen, Georgia. We look forward to your next stay. Thanks, Emily Guest Relations

South Florida, Florida
Reviewed 2 weeks ago

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank marianop29
cx_heln, Guest Relations Manager at Country Inn & Suites By Carlson, Helen, responded to this review

Evans, Georgia
Reviewed 2 weeks ago

Review collected in partnership with Country Inns & Suites By Carlson
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Thank WidowmakerPDub
cx_heln, Guest Relations Manager at Country Inn & Suites By Carlson, Helen, responded to this review

Jefferson
Reviewed 3 weeks ago

We stayed here 1 night between Christmas and New Years. We arrived around 12:30 pm and was told that our room was not ready yet. Check-in is not until 3 pm so we weren't expecting it to be ready, just thought we'd ask. We did some shopping to wait on our room and received a call asking if we wanted...

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Helpful?
1Thank Kris H
cx_heln, Guest Relations Manager at Country Inn & Suites By Carlson, Helen, responded to this review

Dear Kris H, Thank you for taking the time to tell us about your recent stay here in Helen, Georgia. We are thrilled that y'all had a great time. We hope to see y'all again really soon. Thanks, Emily Guest Relations

Reviewed 3 weeks ago

Review collected in partnership with Country Inns & Suites By Carlson
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1Thank Dawn A
cx_heln, Guest Relations Manager at Country Inn & Suites By Carlson, Helen, responded to this review

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Breakfast included
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Business Centre with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
Want the best? Then stay with the best. Thank you for viewing our beautiful Country Inn & Suites of Helen, Georgia. We are in the North Georgia Mountains and centered in the Bavarian Town of Helen, Georgia. We are located in the center of downtown Helen. Walking distance to the shops, putt putt golf, tubing, Bigg Daddy's, the Hayloft...and the Helen Festhall. Our hotel is ready and willing to accommodate groups, families, honeymooners, senior travelers on a road trip....we are here to make sure what ever the reason you are here in Helen, we are here to accommodate YOU! We have a variety of room types such as a standard king or double queen, suites are both king and double queen, our fireplace rooms are very cozy during the fall and winter months, add some romance to your trip and check out our Jacuzzi rooms, we also have a handicap accessible room as well. Our loving rooms each include...micro/frig, coffee maker and iron/ironing board. Take a dip in our indoor heated pool or hot tub. Are you watching your figure....enjoy a good workout in a fitness room. Complimentary coffee, tea, hot cocoa and cookies in the lobby. Enjoy reading...check out our library, everything from children's books to novels. Let's not forget the FREE full hot breakfast... biscuits, sausage gravy, fruit, cereal, eggs, sausage, potatoes, juice, coffee, milk...you never know what Ms. Shari is going to fix for breakfast. Excellent customer service agents here to assist you in anything you need. Our staff is proud to accommodate you. ... more   less 

Additional Information about Country Inn & Suites By Carlson, Helen

Address: 877 Edelweiss Strasse, Helen, GA 30545
Region: United States > Georgia > Helen
Price Range: $121 - $225 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Helen 2.5*
Number of rooms: 63
Reservation Options:
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Also Known As:
Country Inn And Suites Helen
Country Inn & Suites Helen Hotel Helen
Country Inn Helen
Helen Country Inn
Hotel Style:
#1 Business Hotel in Helen
#1 Family Hotel in Helen
#1 Green Hotel in Helen
#1 Best Value Hotel in Helen
#3 Romantic Hotel in Helen
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Questions & Answers

Here's what travellers have asked, with answers from Country Inn & Suites By Carlson, Helen staff and other travellers.
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Questions? Get answers from Country Inn & Suites By Carlson, Helen staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 328 was quiet and has a nice gas fireplace in the corner.”
 of 5 bubbles jjmoorememphis, 19 Jan 2017 | Read review
“We were in 228, great room with king and fireplace”
 of 5 bubbles Lynn2n, 3 Jan 2017 | Read review
“We had a whirlpool tub in our suite. It's a nice addition, but costs a little bit more.”
  • Seating area
  • Close up of the tub
  • King bed
  • Microwave/mini fridge with complimentary coffee/tea
  • Whirlpool tub
 of 5 bubbles 12AlaaA, 26 Dec 2016 | Read review
“Upper floors are best to see Helen from your room, you can get a sense of Bavaria”
 of 5 bubbles BudgetTravelerMR2, 26 Dec 2016 | Read review
“We stayed on 2nd floor. Good location.”
 of 5 bubbles Debbo55, 16 Dec 2016 | Read review
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