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Country Inn & Suites By Carlson, Helen

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#1 of 19 Hotels in Helen
Certificate of Excellence
GreenLeadersGold level
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682 Reviews from our TripAdvisor Community

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There are newer reviews for Country Inn & Suites By Carlson, Helen
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Showing 680: English reviews
Toney, Alabama
Reviewed 3 March 2016 via mobile

My husband and I are hiking the Applachain Trail and stopped for a couple of days here to check out Helen, Ga. We stayed at the County Inn here. The Assistant manager Judy is the friendliest most helpful person and quickly got us ib a room and gave us directions to spots in town. She even looked up shuttle phone...

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Helpful?
Thank Bcarter143
cx_heln, Guest Relations Manager at Country Inn & Suites By Carlson, Helen, responded to this review

Dear Bcarter143, Thank you so much for taking the time to tell us about your recent stay here with us in Helen. I am so delighted to hear that y'all had a goodtime. Thank you for mentioning Judy, as this gives us an opportunity to recognize her for all of her hard work, we are truly blessed to have her....

Athens, Tennessee
Reviewed 29 February 2016

Stayed with my wife as a birthday trip for her. Rooms were clean and staff was great. Breakfast was good also. Enjoyed the stay very much. For the price room was a great value. Staff was extremely helpful.

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank Ron N
cx_heln, Guest Relations Manager at Country Inn & Suites By Carlson, Helen, responded to this review

Dear Ron N, Thank you so much for taking the time to tell us about your recent stay here with us in Helen. I am so delighted to hear that y'all had a good time. We hope to see y'all again soon. Warm Regards, Emily Adams Guest Relations

Guyton, United States
Reviewed 29 February 2016

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank Steven J
cx_heln, Guest Relations Manager at Country Inn & Suites By Carlson, Helen, responded to this review

Jacksonville, Florida
Reviewed 21 February 2016

hotel was great! We had fireplace in our room, very romantic and relaxing. King bed was comfortable. Location was awesome, plenty of parking. Free breakfast was perfect - dining room set up was a little crowded, hard to move around when full to capacity -- still was good enough for us. We didn't get to enjoy the indoor pool or...

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank johnsE8984GH
cx_heln, Guest Relations Manager at Country Inn & Suites By Carlson, Helen, responded to this review

Dear johns@8984GH, Thank you so much for taking the time to leave us some feedback on your recent stay here with us in Helen, we sincerely apprectiate this. I am so happy to hear that y'all had a wonderful Valentine's Day. I would like to add that we are currently expanding the breakfast room to make it larger and hold...

Springfield, Missouri
Reviewed 13 February 2016 via mobile

Visited for one night during a business trip. Property was perfectly adequate. Reasonably priced, clean, yet no extra frills. The front desk lady who greeted us was wonderful. Thoughtful, caring and attentive! She made a perfect dinner suggestion and it ended up being one of the best pizza places we have ever eaten at outside of New York. Pool was...

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Helpful?
Thank Keysgirl00
cx_heln, Guest Relations Manager at Country Inn & Suites By Carlson, Helen, responded to this review

Dear Keysgirl00, Thank you so much for taking the time to leave us some feedback about your recent stay here with us in Helen, we really appreciate this. I am so happy to hear that y'all had a great time with us. We hope to see y'all again soon! Warm Regards, Emily Adams Guest Relations

Helen, United States
Reviewed 2 February 2016

Review collected in partnership with Country Inns & Suites By Carlson
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Thank Robbie C
cx_heln, Guest Relations Manager at Country Inn & Suites By Carlson, Helen, responded to this review

Reviewed 31 January 2016 via mobile

In need of updating very badly. Very expensive for off season. It was clean but that didn't make up for the uncomfortable mattress and pillows. The staff was loud and unprofessional. They seemed nice but I could have done without the complaining and yelling. We won't be staying there again.

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Helpful?
Thank Lighteng
cx_heln, Guest Relations Manager at Country Inn & Suites By Carlson, Helen, responded to this review

Dear Lighteng, Thank you for taking the time to tell us about your recent stay here with us in Helen. I am so sorry to hear that you didn't have a great time. I am excited to tell you that we are currently in the process of renovating the entire hotel, including guest rooms. Also I would like to apologize...

Walland
Reviewed 30 January 2016

Review collected in partnership with Country Inns & Suites By Carlson
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Thank WallandTNgal
cx_heln, Guest Relations Manager at Country Inn & Suites By Carlson, Helen, responded to this review

Mexico Beach, United States
Reviewed 28 January 2016

Review collected in partnership with Country Inns & Suites By Carlson
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Thank Traci G
cx_heln, Guest Relations Manager at Country Inn & Suites By Carlson, Helen, responded to this review

Ft. Myers
Reviewed 26 January 2016

Review collected in partnership with Country Inns & Suites By Carlson
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Thank Eddie H
cx_heln, Guest Relations Manager at Country Inn & Suites By Carlson, Helen, responded to this review

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Breakfast included
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Business Centre with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
Want the best? Then stay with the best. Thank you for viewing our beautiful Country Inn & Suites of Helen, Georgia. We are in the North Georgia Mountains and centered in the Bavarian Town of Helen, Georgia. We are located in the center of downtown Helen. Walking distance to the shops, putt putt golf, tubing, Bigg Daddy's, the Hayloft...and the Helen Festhall. Our hotel is ready and willing to accommodate groups, families, honeymooners, senior travelers on a road trip....we are here to make sure what ever the reason you are here in Helen, we are here to accommodate YOU! We have a variety of room types such as a standard king or double queen, suites are both king and double queen, our fireplace rooms are very cozy during the fall and winter months, add some romance to your trip and check out our Jacuzzi rooms, we also have a handicap accessible room as well. Our loving rooms each include...micro/frig, coffee maker and iron/ironing board. Take a dip in our indoor heated pool or hot tub. Are you watching your figure....enjoy a good workout in a fitness room. Complimentary coffee, tea, hot cocoa and cookies in the lobby. Enjoy reading...check out our library, everything from children's books to novels. Let's not forget the FREE full hot breakfast... biscuits, sausage gravy, fruit, cereal, eggs, sausage, potatoes, juice, coffee, milk...you never know what Ms. Shari is going to fix for breakfast. Excellent customer service agents here to assist you in anything you need. Our staff is proud to accommodate you. ... more   less 

Additional Information about Country Inn & Suites By Carlson, Helen

Address: 877 Edelweiss Strasse, Helen, GA 30545
Region: United States > Georgia > Helen
Price Range: $106 - $234 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Helen 2.5*
Number of rooms: 63
Reservation Options:
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Also Known As:
Country Inn And Suites Helen
Country Inn & Suites Helen Hotel Helen
Country Inn Helen
Helen Country Inn
Hotel Style:
#1 Green Hotel in Helen
#1 Family Hotel in Helen
#1 Business Hotel in Helen
#3 Romantic Hotel in Helen
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Questions & Answers

Here's what travellers have asked, with answers from Country Inn & Suites By Carlson, Helen staff and other travellers.
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Questions? Get answers from Country Inn & Suites By Carlson, Helen staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“the rooms facing downtown Helen are the rooms they consider with a view. Ask for top floor (third floor) to avoid having someone above you.”
 of 5 bubbles bethrad, 17 Feb 2017 | Read review
“King suites - two separate rooms. King with Jacuzzi was best for us - one large room.”
 of 5 bubbles PastorsPhilandJB, 17 Feb 2017 | Read review
“Room 328 was quiet and has a nice gas fireplace in the corner.”
 of 5 bubbles jjmoorememphis, 19 Jan 2017 | Read review
“We were in 228, great room with king and fireplace”
 of 5 bubbles Lynn2n, 3 Jan 2017 | Read review
“We had a whirlpool tub in our suite. It's a nice addition, but costs a little bit more.”
  • Seating area
  • Close up of the tub
  • King bed
  • Microwave/mini fridge with complimentary coffee/tea
  • Whirlpool tub
 of 5 bubbles 12AlaaA, 26 Dec 2016 | Read review
5 of 5