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Traveller (42)
Room & Suite (41)
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Overview
  • Excellent48%
  • Very good24%
  • Average13%
  • Poor4%
  • Terrible11%
Travellers talk about
“no elevator”(12 reviews)
“main street”(9 reviews)
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Non-Smoking Rooms
Private Balcony
Breakfast included
All hotel details
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Reviews (124)
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Traveller rating
58
28
17
5
14
Traveller type
Time of year
LanguageEnglish
58
28
17
5
14
Show reviews that mention
All reviewsno elevatortroll restaurantmain streetoverlooking the riverroom was cleanlight sleeperqueen bedroomdowntown helenin townlocation was perfectwalking distance to everythingwould definitely stay here againmemorial day weekendan older hotelup to datea wonderful staybalcony
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11 - 15 of 122 reviews
Reviewed May 8, 2017

One night stay with the Mrs, room was clean, neat and very affordable. Staff was pleasant and helpful. The Castle theme was throughout the hotel still an older hotel but resent updates have brought it up to todays standards. My only complaint is the little...More

Thank SoundmanRB
Reviewed April 12, 2017

We always stay in the same room at the Castle Inn. We have stayed there at least 6 times and will be going back next month. Don't hesitate to book here. Get a room overlooking the Troll restaurant or the main street.

1  Thank alhimburg
Response from CastleInnHelen, Manager at Castle InnResponded April 13, 2017

Thank you so much. We love our repeat quest, they are like family to us. Cant wait for your next visit. Thanks Deb and Staff.

Reviewed April 5, 2017

Spent Sat./Sun in Helen for a wedding and the Castle Inn rocks!! Barbara at the front desk was AMAZING and was incredibly helpful. Her and the staff were awesome at helping us with some minor details. Room was great, inn was clean and location was...More

1  Thank johnkid33
Response from CastleInnHelen, Manager at Castle InnResponded April 7, 2017

Thank you for staying with us here at The Castle Inn. I hope you will come back and stay with us many times. Congrats on the wedding. We are very pleased that you where happy with your room. Thanks Deb

Reviewed March 24, 2017

Have stayed at the castle inn over the years.. First visit was over 25 years ago.. Stayed many times with entire family.. Our sons have great family memories of the castle inn and Helen.. My husband bob and I just spent 4 nights there February27-March...More

Thank swaulters
Reviewed March 6, 2017

This was by far the best place we've stayed at in Helen! The lady at check in was so nice and helpful. The room was clean and up to date. The bed was comfortable to sleep on and the pillows were nice and fluffy. Very...More

1  Thank Tracy2075
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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Room amenities
Air Conditioning
Refrigerator in room
Details
Price range
US$89 - US$139 (Based on Average Rates for a Standard Room)
Room types
Non-Smoking Rooms
Details
Price range
US$89 - US$139 (Based on Average Rates for a Standard Room)
Room types
Non-Smoking Rooms
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Traveller (42)
Room & Suite (41)
Questions & Answers
Ask a question
Lynn E. T
October 16, 2016|
AnswerShow all 4 answers
Response from CastleInnHelen | Property representative |
I am sorry we don't have any handicapped rooms. All of our rooms are on the 2nd floor with stairs access only.
0
Votes
Sheryl C
April 27, 2016|
Answer
Response from 2travelforfun | Reviewed this property |
They probably use the standard 10% rate. If I remember correctly we used AAA and they are usually the same. Good luck :)
0
Votes
Wendy H
October 3, 2015|
AnswerShow all 2 answers
Response from CastleInnHelen | Property representative |
We can check you in at any time. If it is after hours you just need to give us a call and we will set it up for you. Thank you Debbie Office Manager
0
Votes
Room Tips
"No elevators."
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"Street side is obviously the best view but the view from the rear is not bad, just not as much to see and..."
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"207 was a great private room with balcony and river view"
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"Ask for street side for a private balcony."
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