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Riverbend Motel & Cabins

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#3 of 18 Hotels in Helen
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Riverbend Motel & Cabins
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1,384 Reviews from our TripAdvisor Community

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Showing 1,384: English reviews
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Toronto, Canada
Reviewed 2 days ago NEW

Right on the river one can view the tubers making there way along the river. Great location slightly off the Main Street provides quiet for evenings but downtown is only a few steps away. Clean, spacious room. Would return to this motel and maybe stay for a few days in a cabin.

Thank RacerRobb
Reviewed 26 November 2016 via mobile

We stopped last minute as we hadn't originally planned on staying the night in Helen (we live just over an hour away). Victoria helped us and was absolutely amazing!! She was sweet, friendly, and very welcoming. She found us the perfect room and accommodated with our hesitation. Plus the rooms are clean and romantic. Perfect place with that perfect someone...

Thank Emily S
About Hotel's Favourite Review
Sonya T, Guest Relations Manager at Riverbend Motel & Cabins, responded to this review

Hi Emily, Thank you for your kind review of your visit with us. We are more than thrilled Victoria could accommodate you and make your stay with your special someone perfect. We hope to see you again the next time you visit Helen.

Reviewed 5 days ago NEWvia mobile

I'd really like to rank my experience at a 4. However; there are some things that should be mentioned. We stayed in the cabins, not the motel. First of all Wi-Fi is not available. The cabins are in need of repairs. It appears painting is in progress, but no repair to rotting boards. The cabin we were in was really...

Thank Charlene R
Reviewed 3 weeks ago

This place is in serious need of upgrades and repairs and grounds keeping. The cabins need some serious "TLC". Old furniture, bedding, carpet, curtains, chips and holes on walls, outdated appliances, paint, general clean up of units and yard. Old coke machines sitting under cabins, pitiful fire pit, just bad looking places .You could not ask for better staff, (excellent...

2Thank Joyce M
Reviewed 4 weeks ago via mobile

Me and my wife stayed here on a last minute decision for her birthday and loved it. Rooms were kept up well and building was pretty well kept as well. You can see the river from the balcony which was great plus ur in walking distance of all the little shops and restaurants without being smack dab in the middle...

Thank Ryan C
Sonya T, Public Relations Manager at Riverbend Motel & Cabins, responded to this review

Hi Ryan, Thank you for your kind words regarding your stay at the Riverbend Motel and Cabins. We are thrilled you enjoyed everything from the fantastic views to our great location near everything. We hope to see you again the next time you visit Helen!

Thunder Bay, Canada
Reviewed 18 April 2017 via mobile

First the good. The bed was quite comfortable and the area very quiet. Now the bad. I don't see how anyone could give this place a 4.5 rating. The bathroom- mouldy, hair in the tub, stains in the toilet, stains on the shower curtain, dark black stains on the towels (I have pictures to prove it). The walls were filthy,...

1Thank Patricia B
Reviewed 13 April 2017 via mobile

Bed and shower pressure was acceptable. Furniture was old, scarred and torn. Remote duct taped together. Stairs and landing boards were rotted. View was disappointing. Did not use jacuzzi. Do not stay.

1Thank ga_aak
Reviewed 4 April 2017 via mobile

The place wasn't as bad as the poor reviews. It was decorated outside in An alpine theme (like everything in the town). The inside had been partially updated (laminate floors and spot painting). No elevator. It wasn't pristine but it was adequate. We were on the top floor and could see the river outside our hotel door. People were having...

2Thank PlunderGirl
Reviewed 2 April 2017 via mobile

Have been there several times over the past few years. Our go to hotel in Helen. Mgmt always is helpful and accommodating. First trip there was by pure accident. My daughter had a college basketball game in a neighboring city no after the game I was too ill to travel. On the advice of local residents I tried Helen and...

Thank Ken M
Woodstock, Ga.
Reviewed 2 April 2017

We stayed here 13 years ago, for our 20th anniversary, 2nd honeymoon. We just got home from staying there for our 33rd anniversary, 3rd honeymoon. It is still beautiful and peaceful. Our room was clean, very up to date, and comfortable. The only thing I would change is the size of the pillows. They are much too long. Our whole...

Thank awdrey2002

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04/06/2017 05/06/2017
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  • Free Parking
  • Free Internet
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Free Internet
  • Public Wifi
  • Free Parking
Official Description (provided by the hotel)
Located conveniently downtown. Flat screen TV, PILLOWTOP king OR 2 queen size beds. Each room has a micro/frig, coffee maker, hairdryer, iron/ironing board, HBO and wireless internet. Located on the Chattahoochee River. Picnic tables, BBQ grills. Free local calls. Our beautiful cabins sit along the Chattahoochee River. Each cabin has a cozy loft bedroom, full kitchen and living room equipped with a fireplace, BIG FLAT SCREEN TV & HBO. Some cabins are equipped with Jacuzzi tubs. ... more   less 

Additional Information about Riverbend Motel & Cabins

Address: 134 River St, Helen, GA 30545-3118
Region: United States > Georgia > Helen
Price Range: $130 - $283 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Riverbend Motel & Cabins 2*
Number of rooms: 25
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Also Known As:
Riverbend Motel & Cabins Hotel Helen
Riverbend Motel And Cabins
Chalet Kristy Helen
Chalet Kristy Hotel Helen
Hotel Style:
#1 Romantic Hotel in Helen
#2 Family Hotel in Helen
#2 Business Hotel in Helen
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Questions & Answers

Here's what travellers have asked, with answers from Riverbend Motel & Cabins staff and other travellers.
13 questions
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Questions? Get answers from Riverbend Motel & Cabins staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't go here until owners Spend some money to fix this place!”
joycem743, 5 May 2017 | Read review
“Cabins may be a little more intimate.”
kaylarenea, 30 Jan 2017 | Read review
“Loved the cabin with a private balcony overlooking the river.”
D7119IYmichaelk, 29 Nov 2016 | Read review
“There is no good room at this place. Believe me! I am telling the honest truth.”
  • Toilet keep running and finally broke during the night, could not flush
  • Room in disrepair - all walls and everything inside these walls
  • Outlet was cracked
  • bug and sticky stuff and dust all over floor
  • This was the door frame which was missing a huge chunk of wood. Did not feel safe.
  • Blow Dryer would not even come on
  • Looks like a crowbar had been used to prie open this door. Also, a huge gap at bottom of door. R
  • Mold
424kamw, 18 Nov 2016 | Read review
“Facing the river”
abrilaztecauto, 2 Nov 2016 | Read review
5 of 5
US$99* /night
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Prices are for 1 room, 2 adults
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