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SureStay Hotel by Best Western Helen Downtown

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Traveller (18)
Room & Suite (12)
Dining (4)
Overview
  • Excellent28%
  • Very good25%
  • Average23%
  • Poor15%
  • Terrible9%
Travellers talk about
“front desk”(43 reviews)
“room was clean”(36 reviews)
“heated pool”(15 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Suites
2 Star accommodation
All hotel details
Additional information
Offers from SureStay Hotel by Best Western Helen Downtown
Special Offer: BOOK DIRECT & SAVE
Hotel deals
Offers from SureStay Hotel by Best Western Helen Downtown
Special Offer: BOOK DIRECT & SAVE
Hotel deals
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Rooms
Aug. 26Aug. 27
|
1 room, 2 adults, 0 children
Standard Room
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Free Cancellation
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Reviews (623)
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622 results
Traveller rating
159
161
147
94
61
Traveller type
Time of year
LanguageEnglish
159
161
147
94
61
Show reviews that mention
All reviewsfront deskroom was cleanheated poolwithin walking distancestaff was very friendlywould definitely stay here againan easy walkshops and restaurantsin townget awaymotelfesthalleratesgeorgiapet
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1 - 5 of 622 reviews
Reviewed 4 days ago via mobile

I was really impressed with this motel. It was super clean, a really spacious room. Had a Keurig coffee machine complete with some K-cups. Located in Helen in the middle of the Alpine village, you can walk to anything there. It was a great price...More

Thank Angela R
Hotel's Favourite
Reviewed July 9, 2018

This is a great value. The motel is close to everything. The room and facilities were very clean. The staff are very warm and friendly. We stayed one night during a very busy time and wished we could have stayed longer. We would definitely stay...More

Thank Linda J
Reviewed 2 weeks ago

We are BW Rewards members so I wanted to use all my "travel rewards" before they expire. This is seriously the closest chain hotel to downtown Alpine Helen (The Helendorf Inn is the closest). We walked out our hotel room door and literally 3 minutes...More

Thank Schweitzers
Reviewed 3 weeks ago via mobile

The motel staff was excellent, very helpful both when making reservations and check in. Room was clean and good size. Lots to do within,walking distance, dining and shopping. Nancy at the front desk, was very helpful with local knowledge, suggested a couple of great places...More

1  Thank Jim H
Reviewed 4 weeks ago via mobile

There were bugs everywhere, most dead, some alive. Bathroom was dirty, there was hair too. I cleaned (had Lysol wipes with me). On arrival I tried to check in an hour before and the front desk was not helpful at all and rude about their...More

Thank Lourdes D
View more reviews
About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Wheelchair Access
Breakfast included
Pets Allowed ( Dog / Pet Friendly )
Room amenities
Air Conditioning
Microwave
Things to do
Pool
Heated pool
Indoor pool
Details
Price range
US$80 - US$199 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Centrally Located Hotel in Helen
#5 Family Hotel in Helen
#4 Budget Hotel in Helen
#4 Classic Hotel in Helen
#16 Quaint Hotel in Helen
Room types
Non-Smoking Rooms, Accessible rooms, Suites
Details
Price range
US$80 - US$199 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Centrally Located Hotel in Helen
#5 Family Hotel in Helen
#4 Budget Hotel in Helen
#4 Classic Hotel in Helen
#16 Quaint Hotel in Helen
Room types
Non-Smoking Rooms, Accessible rooms, Suites
Add Photo Photos
Traveller (18)
Room & Suite (12)
Dining (4)
Pool & Beach (3)
Questions & Answers
Ask a question
Crystal B
March 12, 2017|
AnswerShow all 3 answers
Response from HerrP | Reviewed this property |
You should probably call (706) 878-2191 and speak to the manager.
1
Vote
bwalls171
January 5, 2017|
Answer
Response from debbiesuper8 | Property representative |
Hello, I don't know who you are from the website. If you would like to contact me directly, I would be happy to look into the matter for you.
0
Votes
Michelle W
October 2, 2016|
AnswerShow all 3 answers
Response from Pam L | Reviewed this property |
Depends on who you made it through. Some you can't cancel. I'd go through whoever you made the reservation through.
0
Votes
Room Tips
"Our room faced Main St biut it was fine... we liked the view of the hillside welcome to Helen hedge"
Read review
"They have rooms with jacuzzi and fireplace"
Read review
"Check out your room before booking. There are many other properties in Helen that seem to be better choices."
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"I'd check out the room first. Some may have been remodeled."
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