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Older hotel been remodeled and somewhat updated. Location good but steep driveway. Continental breakfast was good and coffee in room. Staff very helpful with directions and suggestions. Helen is beautiful but be careful when you park. $5.00 every time you park and still have a...More
This is a great value. The motel is close to everything. The room and facilities were very clean. The staff are very warm and friendly. We stayed one night during a very busy time and wished we could have stayed longer. We would definitely stay...More
Good clean rooms.
Lady "B" was great an friendly went out her way to make everything perfect.
I'm be going back there for sure because of her looking at for the guest.
Walking distance to most things I'm Helen.
A very simple room, clean, but you can tell this place needa a little work. I stayed one night and didnt really need any amenities so it was perfect. Continental breakfast was ok. Wasnt looking to eat there since i knew i was going to...More
We had a group of 30 friends stay here for 5 days/4 nights. All of the rooms had been pre-assigned, however when we arrived all of those selections had been changed. No reason given. Check in process took what seemed like forever. So everyone got...More
Thank Doug M
Response from BestWesternHotels, Corporate at SureStay Hotel by Best Western Helen DowntownResponded 1 week ago
Thank you for taking the time to provide feedback of your recent stay, and we are sorry to hear that it did not exceed your expectations. Your satisfaction is important to us and we hope you will give us another chance and stay with us...More
Within walkng distance of Helen, GA's famous Alpine Village. Our guests enjoy visiting shops and restaurants. Guests also enjoy our close proximity to tubing, water park, putt putt golf and go karts. Many …Moreof our guests also enjoy playing golf, hiking and visiting local wineries. Less
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