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Hotel is going through renovations - cancelled my booking 1 week prior to my trip. This is all well and good except for the poor job Quality Inn did training is managerial staff - The Assistant Manager could not even simply refer to another local...More
I wouldn't pay the average going rate for this hotel until the remodel is complete. It's a great location and large rooms but they are so old and outdated that they look nasty, whether they are or not.
It's currently undergoing renovation, and believe me,...More
My 2 kids and I stayed here on Saturday night. When I walked into the lobby, there was a strong odor of cigarette smoke. I mentioned it to the receptionist, and she seemed surprised and said she had just sprayed air freshener. Then, when we...More
We arrived early for our vacation and needed a place to stay. We called them up and they were very accommodating. Even though they are in the process of renovating you never were bothered by it. Staff friendly. New pool area beautiful.
Place reminded me of vacation back in the 80s with my parents. It was outdated but is currently under renovation. Was clean. Plenty of room in the queen suite with two double beds. Had to fix the stove to cook. Elements were unplugged. Hotel provided...More
Response from qualityjekyll, General Manager at Quality Inn & SuitesResponded 22 August 2017
Thank you for your feedback. Our renovations will be changing a lot of things however, the size of the rooms is not one of them. We will still have spacious suites and oversized standard guestrooms to offer once renovations are completed. We look forward to...More
Response from qualityjekyll | Property representative |
Our first set of rooms poolside are in their final stages of completion. As I cannot give a firm date we expect them to be back in service around mid to late November. We expect to have the rest of the rooms completed by the... More
Our first set of rooms poolside are in their final stages of completion. As I cannot give a firm date we expect them to be back in service around mid to late November. We expect to have the rest of the rooms completed by the end of Spring pending no further delays. Deborah Exum, GM