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Quality Inn & Suites

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358 Reviews from our TripAdvisor Community

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Showing 355: English reviews
Toledo, Ohio
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 5 February 2015

My husband and I stayed 3 nights. It was old but for the time we stayed we thought it was adequate. The cleaning solution was very strong when you first opened the door. They allow pets so I thought it was to get rid of the pet odor.It is across the street from the ocean . You can' see the... More 

Helpful?
2 Thank csscott1023
Jackson, Georgia
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 25 January 2015 via mobile

We stayed for a cheer competition for 2 nights. It wasn't so horrible that we left, but it was pretty bad. It is very old looking. The man at the front desk was not nice and even commented how he hated to see so many young people coming in and not the older people. I was a little offended considering... More 

Helpful?
Thank Angie S
qualityjekyll, Director of Sales at Quality Inn & Suites, responded to this review

Thank you for your feedback and my apologies for failing to meet your expectations. Your comments have been shared with our department heads to ensure those issues get resolved. Over the next year we will be undergoing some updates and renovations and I hope you give us a chance to provide your with superior service in the future. Kind regards,... More 

Michigan
Level Contributor
58 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 22 January 2015

We agree with the reviews about the cleaning agent odor, it was awful. Room was run down and felt dirty even though it probably wasn't. Lots of older people who spend the winter at this place and seem to love it. Kitchen did not have any utensils or pots, pans etc. Managed to get by with what we had on... More 

Helpful?
Thank lockrey
qualityjekyll, Director of Sales at Quality Inn & Suites, responded to this review

Thank you for your feedback from your recent trip. I am very sorry we failed to meet your expectations during your stay. I have passed along your comments to our department heads so that they get prompt attention. Due to health code restrictions, pots, pans, dishes and utensils cannot stay in a room from guest to guest. We remove them,... More 

Pawelys Island
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 20 January 2015

Stayed at this hotel January 2015. Checked late and went to the room, when we opened the door a fried fish odor greeted us. Turn on the air conditioner and it took some of the odor away. We unpacked and got ready to settle in for the night, it was late and foggy out. Upon further inspection of the room... More 

Helpful?
2 Thank gzagzi
qualityjekyll, Director of Sales at Quality Inn & Suites, responded to this review

Thank you for the feedback from your recent stay. I do apologize that your visit failed to meet your expectations and have passed along the issues you encountered to our department heads to get resolved. Over the next year we will be undergoing some updates and renovations and hope that you will stay with us again and give us the... More 

Travellers are raving about these Jekyll Island hotels

Vandalia, Ohio
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 January 2015 via mobile

Stopped here because I thought Jekyll Island was supposed to be upscale. Well the island is over rated and over priced. We checked in this place and went to our room it was never serviced by housekeeping, beds unmade, etc. went to second room, looked dirty and dank, key lock didn't work. Heavy smell of cleaning agent gave me a... More 

Helpful?
1 Thank Cncron
qualityjekyll, Director of Sales at Quality Inn & Suites, responded to this review

Thank you for your feedback. We are very sorry to hear that your stay did not meet your expectations. The issues you listed have been shared with our department heads and we are working to correct these problems. Over the next year, we will be going through some upgrades and hope you will give us a chance to provide your... More 

Monticello, Georgia
Level Contributor
60 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 2 January 2015

First time we have stayed across the street from the ocean.....stayed over the New Year's holiday and the rooms were large and clean. Very accommodating when traveling with a pet (ours is crate trained - plenty of room to set up the crate). This is an older motel - so not many frills. The bed was comfortable and again the... More 

Helpful?
Thank georgiapamtourist
West Palm Beach, Florida
Level Contributor
105 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 29 December 2014

Stayed here the day after Thanksgiving. Given the time of year, the place was quite crowded. The room is okay and clean but nothing special. They did have free wifi. This place does have an excellent location. Lots of beach access, and very short drive down to the southern most part of the island. So if you are on a... More 

Helpful?
1 Thank pipehorse
Martin, Georgia
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 21 December 2014

The rooms were very spacious, some rooms were suites. We booked from Hotwire, so we had a large room with a big empty space, but it was good for us since we like to spread out. I also liked the vanity not being in the bathroom, with the large mirror. The pool was clean and well maintained, but not heated.... More 

Helpful?
Thank MrsMonikaW
Cartersville, Georgia
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 10 December 2014

Read team-KatRod, every thing they said and more. Mold and mildew everywhere chipped counters, the TV in the bedroom was at least 20 years old but it didn't matter because it did't work. The bed was horrible and th 1/2 half size pillows were a joke. The worst however was walking into the kitchen and watching roaches run for cover.... More 

Helpful?
2 Thank John E
Deborah E, General Manager at Quality Inn & Suites, responded to this review

Thank you for sharing your feedback. We do value all of our guests' opinions and use their feedback to improve upon our product and service for our guests. Consequently, I apologize you did not enjoy your stay. Upon future visits, please be sure to speak to a manager if the front desk does not address your concerns promptly so that... More 

Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 30 November 2014 via mobile

Spacious room but antiquated features except for the television. I didn't feel very secure. The continental breakfast needs to add the option of fruit and other juice choices.Check the radiator as soon as you check in; mine was not working and it took several hours for it to be fixed.

Helpful?
1 Thank Thaedra W
Deborah E, General Manager at Quality Inn & Suites, responded to this review

We value all of our guest feedback and look forward to having you return as we continue to add more updated features. Deborah Exum, GM More 

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
GreenLeadersBronze level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Self-Serve Laundry

Additional Information about Quality Inn & Suites

Address: 700 N Beachview Dr, Jekyll Island, GA 31527-0830
Region: United States > Georgia > Georgia Coast > Golden Isles of Georgia > Jekyll Island
Price Range: $81 - $202 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Suites 2.5*
Number of rooms: 71
Reservation Options:
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Also Known As:
Quality Inn And Suites
Quality Hotel Jekyll Island
Quality Inn Jekyll Island
Jekyll Island Quality Inn
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Questions & Answers

Here's what travellers have asked, with answers from Quality Inn & Suites staff and other travellers.
6 questions
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Questions? Get answers from Quality Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose upper rooms to avoid children. The end to be closer to the pool is furthest from parking.”
 of 5 bubbles S7136BRkevinm, 26 Nov 2016 | Read review
“They have handicapped accessible rooms with nice large showers. They have non smoking rooms. They allow pets (might be an additional fee).”
 of 5 bubbles Angelofmcy, 5 Sep 2016 | Read review
“Rooms upstairs may have a view - not sure.”
  • Under front door
  • Sitting room window
  • Inside fridge
  • Outside fridge
  • Kitchen cabinets
  • Bathroom sink
  • Bathroom ceiling
  • Bathroom floor
 of 5 bubbles dplumsden, 16 Aug 2016 | Read review
“this is an older motel but the rooms are very large. the best price on the island. it isn't ocean front but u can see the water from the balcony and we just have to cross the street to be on the beach. the tubs and tile in the bathroom and kitchen are worn and discolored from age, but it is very nice. the staff is very helpful and friendly. free breakfast, this morning was waffles, eggs, ham, yogurt, muffins, bagels, toast, several juices and flavored waters and more. well worth the money!”
 of 5 bubbles VAgirl20, 15 Aug 2016 | Read review
“Do not stay in room 118. It was awful. Ask if there are any renovated rooms available.”
 of 5 bubbles donyac2014, 14 Aug 2016 | Read review
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