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The Westin Jekyll Island

789 reviews
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Traveller (438)
Room & Suite (120)
Pool & Beach (43)
Overview
  • Excellent60%
  • Very good23%
  • Average9%
  • Poor5%
  • Terrible3%
Travellers talk about
“the reserve”(102 reviews)
“ocean view”(51 reviews)
Free Internet
Free Parking
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
Restaurant
4.0 Star Hotel
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Offers from The Westin Jekyll Island
Special Offer: Breakfast for 2 Included
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Rooms
Feb. 25Feb. 26
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1 room, 2 adults, 0 children
Standard Room
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Reviews (789)Write a Review
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All reviewsthe reservewrap around balconyocean viewconvention centerhotel is beautifulbeach villagebreakfast and dinnerevery staff memberpool barthe entire staffshuttle servicezero entryoceanfront roompool sidelong weekendoff seasonspg
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1 - 5 of 785 reviews
Reviewed 5 days ago via mobile

This is the fifth time that we have stayed at The Westin Jekyll and each time it gets better and better! We were upgraded to an Ocean Front suite and I want to thank Marcus and Jennifer for their help and hospitality. The Ocean Front...More

Thank janlkf
Hotel's Favourite
Reviewed 26 July 2017

I visited the Westin on Jekyll island for a four day getaway with family. From the moment we arrived, the hotel and staff highly impressed us. During our stay, we interacted with over ten different employees and each of them were extremely courteous, professional and...More

2  Thank Chris C
Management response:Responded 2 August 2017

Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Westin Jekyll Island. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during...More

Reviewed 1 week ago via mobile

Overall, the hotel has been lovely. However, room service/the restaurant has consistently fallen short. Now, this all may need to be taken with a grain of salt- I was here for the Whiskey, Wine, & Wildlife festival. However, the 3 times I ordered room service,...More

Thank Andi W
Reviewed 2 weeks ago

Cold hotel, but good for conferences. Almost too big to be closely managed. Service was alright. Breakfast was on the pricey side for what it was. Location was convenient since it is close to the conference center - short walking distance. Next to shops and...More

Thank Nicholas256
Response from paulhartmann, Manager at The Westin Jekyll IslandResponded 1 week ago

Good Afternoon, Thank you for your feedback regarding your stay. We are sorry that you did not fully enjoy your visit to Jekyll Island. As we strive to give our guests the best possible experience I would like to offer my email address to you....More

Reviewed 4 weeks ago via mobile

Went for a short trip with the kids. Too cold for the beach so we made sure to stay somewhere with a heated pool. Got there, pool heater is broken. This sort of thing happens but a courtesy email would have been nice and they...More

Thank JMO227
Response from paulhartmann, Manager at The Westin Jekyll IslandResponded 4 weeks ago

Good Morning, I am very sorry to see you did not have an enjoyable stay with us. I would like to correspond with you to get some more information and try to resolve the issues you experienced. My email is paul.hartmann@westinjekyllisland.com. Thank you, Paul Hartmann...More

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123456157
About
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Pool
Beachfront
Room Service
Free Internet
Free Parking
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Hotel Amenities
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Room Service
Free Parking
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$194 - US$364 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$194 - US$364 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (438)
Room & Suite (120)
Pool & Beach (43)
Dining (32)
Business Centre & Event Rooms (7)
Amenities (6)
Questions & Answers
Ask a question
Jpteacher
7 October 2017|
AnswerShow all 2 answers
Response from stlcardinals09 | Reviewed this property |
I think you should be fine. The wide side walks out the back of the lobby lead to a small board walk onto the beach. If staying on property the wide side walks will lead to 2-4 cafes and restaurants depending on season. Enjoy
1
Vote
nolesmike
11 August 2017|
AnswerShow all 3 answers
Response from stlcardinals09 | Reviewed this property |
Short answer no.
1
Vote
amy w
19 July 2017|
AnswerShow all 4 answers
Response from Felidae71 | Reviewed this property |
The hotel provides beach towels. However, in the room we were in, there was a small refrigerator but no microwave.
1
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12345610
Room Tips
"Ocean view suites have the most beautiful views"
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"Get a room with a view of the ocean if possible."
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"The Premier Ocean Front rooms are off the chart."
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"Make sure the room has a balcony"
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