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This is the fifth time that we have stayed at The Westin Jekyll and each time it gets better and better! We were upgraded to an Ocean Front suite and I want to thank Marcus and Jennifer for their help and hospitality. The Ocean Front...More
I visited the Westin on Jekyll island for a four day getaway with family. From the moment we arrived, the hotel and staff highly impressed us. During our stay, we interacted with over ten different employees and each of them were extremely courteous, professional and...More
2 Thank Chris C
Management response:Responded 2 August 2017
Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Westin Jekyll Island.
As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during...More
Overall, the hotel has been lovely. However, room service/the restaurant has consistently fallen short. Now, this all may need to be taken with a grain of salt- I was here for the Whiskey, Wine, & Wildlife festival. However, the 3 times I ordered room service,...More
Cold hotel, but good for conferences. Almost too big to be closely managed. Service was alright. Breakfast was on the pricey side for what it was. Location was convenient since it is close to the conference center - short walking distance. Next to shops and...More
Response from paulhartmann, Manager at The Westin Jekyll IslandResponded 1 week ago
Thank you for your feedback regarding your stay. We are sorry that you did not fully enjoy your visit to Jekyll Island. As we strive to give our guests the best possible experience I would like to offer my email address to you....More
Went for a short trip with the kids. Too cold for the beach so we made sure to stay somewhere with a heated pool. Got there, pool heater is broken. This sort of thing happens but a courtesy email would have been nice and they...More
Response from paulhartmann, Manager at The Westin Jekyll IslandResponded 4 weeks ago
I am very sorry to see you did not have an enjoyable stay with us. I would like to correspond with you to get some more information and try to resolve the issues you experienced. My email is email@example.com.
Response from stlcardinals09 | Reviewed this property |
I think you should be fine. The wide side walks out the back of the lobby lead to a small board walk onto the beach. If staying on property the wide side walks will lead to 2-4 cafes and restaurants depending on season. Enjoy