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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Certificate of Excellence
What is Certificate of Excellence?
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.
All reviewsliving roomstove topfull size refrigeratorpots and panskitchen areasausagehot itemshotel roomgreat roompleasant surprisewould recommend this hotel to anyonestaff was very friendlyparking lothot breakfastfresh fruitbed was very comfortablewould stay here again
From the moment I entered the hotel, I regretted booking it. It was very stinky immediately. It smelled musty and old. I had to wait quite a while at check-in. Only one person was working. She was very nice, but slow in checking people in....More
Thank OpinionExpert
Response from MasterkeyHospitality, Guest Relations Manager at Hawthorn Suites by Wyndham KingslandResponded 3 weeks ago
Dear Valued Guest,
Thank you for taking the time to review our property. We apologize for failing to meet your expectations in several areas. We appreciate your candid feedback and have used it to improve and provide a better experience for our guests. We hope...More
This was my first visit at a Hawthorn Suites and all I have to say is WOW!! I was blown away by the cleanliness and modern look of the lobby and the room. I wish I didn’t have such an early flight so I could...More
3 Thank jj5683
Response from MasterkeyHospitality, Guest Relations Manager at Hawthorn Suites by Wyndham KingslandResponded February 12, 2018
Dear Valued Guest,
Thank you so much for taking time out of your schedule to post a review regarding your recent stay at our property! We're delighted to hear that we were able to provide you with all the amenities in your room that made...More
We booked a King non-smoking for two nights. The pictures on website showed bathrooms with tub/shower combo. After arriving and checking into our first room, there was no tub just a small small shower stall. We proceeded to return to check in and found there...More
Thank Roberta B
Response from MasterkeyHospitality, Guest Relations Manager at Hawthorn Suites by Wyndham KingslandResponded 3 weeks ago
Dear Roberta,
Thank you for taking the time out of your schedule to post a review. I apologize that your experience was anything less than satisfying. Unfortunately, even in non-smoking rooms, sometimes guests still smoke in them. It is something taken very seriously, and we...More
As a small family group, we were happy with the stay. Great breakfast selection, all hotel staff had a welcoming personality, grounds were clean, and the pool and hot tub were clean. Great value and convenient location.More
Thank Millie K
Response from MasterkeyHospitality, Guest Relations Manager at Hawthorn Suites by Wyndham KingslandResponded 4 weeks ago
Dear Millie,
Thank you for your review! We pride ourselves on providing guests with clean, comfortable rooms and excellent service, and your comments let us know we are achieving that goal! We appreciate your time and feedback, and look forward to welcoming you again soon!...More
Found everyone very pleasant and helpful. The entire place was clean. The breakfast was great except that I noticed the employees were not wearing gloves when handling the food. This is a hard hotel to find, it us behind many businesses. I found the room...More
Thank Fred B
Response from MasterkeyHospitality, Guest Relations Manager at Hawthorn Suites by Wyndham KingslandResponded May 16, 2018
Dear Fred,
What a delightful review! Thank you so much. We are thrilled that you were impressed by both our product and service, but we apologize for the shortcomings you experienced with trying to find the hotel. Your comments have been addressed with the management...More
Hello,
All of our suites has showers. Most of the suites has standing showers with granite all around. You can request a traditional tub with showers too.
Hope, this will help.
Thanks for the inquiry.
Hello Dear Guest,
It is an honor to host you as a guest at Hawthorn Suites by Wyndham, Kingsalnd, GA
As per the Wyndham bedding specifications, this bedding package does not have a top sheet. The order of linen on bedding is... More
Hello Dear Guest,
It is an honor to host you as a guest at Hawthorn Suites by Wyndham, Kingsalnd, GA
As per the Wyndham bedding specifications, this bedding package does not have a top sheet. The order of linen on bedding is Mattress, Mattress Pad, Fitted sheet, Duvet with cover, a decorative scarf.
Since duvet's cover's underside works as a top sheet too, we don't have top sheet.
As an extended stay hotel which participate in Mother Earth Green program, we provide full service which includes the changing of linens twice a week for a long term stay which goes beyond 5 days. All the linens are laundered between different guests in the same room. The mother earth program only applies to the extended stay guests.
I hope, I answered your questions. Feel free to see Ms. Lola at the front desk for any more clarifications. Thanks for being our Guest.
