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Holiday Inn Express Atlanta West - Theme Park Area

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58 Reviews from our TripAdvisor Community

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Showing 58: English reviews
Start your review of Holiday Inn Express Atlanta West - Theme Park Area
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Lakewood, Colorado
Reviewed 17 March 2017

Beds were very comfortable and rooms were clean. Staff was friendly and accommodating. Free breakfast was acceptable but staff was slow to restock food items. Nice TVs with excellent channel selections.

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Helpful?
Thank jlmtclark
Maury L, General Manager at Holiday Inn Express Atlanta West - Theme Park Area, responded to this review

We appreciate your review of your stay, and will always follow up on any comments. We strive to have 100% satisfaction and enjoyment for all of our guests. We hope to see you again in the near future.

Indianapolis, Indiana
Reviewed 16 March 2017 via mobile

Stayed here with my husband while he was here on business. This is a mediocre hie, it is time for an update in the rooms and entrance. They really need to "police" the entrance and keep those smoking from standing around the entrance. We have stayed here for the past several years, and this year will be the last time....

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Thank Jodi_BB
Maury L, General Manager at Holiday Inn Express Atlanta West - Theme Park Area, responded to this review

Thank you for taking the time to enter a review. We appreciate your input. New items are constantly being added to the hotel to keep it updated and modern for the comfort of our guests.We hope you will stay with us again in the near future.

Sandersville, Georgia
Reviewed 14 February 2017 via mobile

My husband and I stayed at this hotel Jan 13-15 "2017" we were visiting for my cousins wedding. The Hotel was quiet, clean, spacious. The rooms were spacious, clean, linen and towels were clean, the bed was comfortable and the room offered a variety of TV channels as well as a large refrigerator and a Kerig coffee maker. The staff...

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Helpful?
Thank Monae520
Maury L, Manager at Holiday Inn Express Atlanta West - Theme Park Area, responded to this review

Thank you for your review of your recent stay. We're glad that we were able to make the wedding stay uneventful and relaxing. Hope to see you again soon.

Huntsville, Alabama
Reviewed 3 January 2017

My father and I were in town attending the Peach Bowl. I didn't have a considerable amount to spend on a hotel, so we chose to stay here and I'm so glad we did. The price was great and it was much more convient to ride MARTA to and from the Georgia Dome. We were greeted kindly by Leonard, the...

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Helpful?
Thank CABrad
Seema P, General Manager at Holiday Inn Express Atlanta West - Theme Park Area, responded to this review

Thank you so very much for taking the time to provide feedback regarding your recent stay with us. I am very pleased to see that we exceeded your expectations. Our staff is our highest asset (behind our valued guests, of course), and I am so glad to see that you had a positive experience with them. We hope to have...

Reviewed 26 November 2016 via mobile

Somewhat disappointed. The room was not as clean as I expected. The renovation was clearly in place and needed. Breakfast was the normal expectation at a HIE. The lobby was nice but that's where it ended.

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Helpful?
Thank Jamgrace
Seema P, General Manager at Holiday Inn Express Atlanta West - Theme Park Area, responded to this review

Thank you for taking the time to provide valuable feedback regarding your recent stay with us. We are always looking for ways to improve the amenities and services that we offer our guests. I apologize that we failed to meet your expectations. We will work to address these issues so that we may offer a better guest experience. We hope...

El Paso, Texas
Reviewed 20 November 2016

I was not totally impressed compared to other HIE hotels I've stayed at. The remodeling and conversion wasn't a very good one. I felt that I stayed at an upgraded Comfort Inn and not a Holiday Inn Express, which I've stayed at a lot in different cities. But I will say that the guest attendant, Leonard was very customer friendly...

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Helpful?
Thank kimbo20162016
Seema P, Front Desk Agent at Holiday Inn Express Atlanta West - Theme Park Area, responded to this review

Thank you so very much for taking the time to provide feedback regarding your recent stay with us. I have read your concerned and forwarded to our upper management team . Our staff is our highest asset (behind our valued guests, of course), and I am so glad to see that you had a positive experience with them. We hope...

Weeki Wachee, Florida
Reviewed 19 September 2016

We haven't had breakfast yet, but this hotel is typically good of a Holiday Inn Express. As always, we needed an "Accessible Room" with a roll-in shower (reservations were made last month). We received the room we needed, which is always nice. The room is neat and clean, and it has all the standard amenities. The single problem we have...

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Helpful?
Thank Lawrence V
Seema P, Front Desk Agent at Holiday Inn Express Atlanta West - Theme Park Area, responded to this review

Thank you for taking the time to provide valuable feedback regarding your recent stay with us. We are always looking for ways to improve the amenities and services that we offer our guests. I apologize that we failed to meet your expectations regarding the Accessible room and its accommodations . We will work to address these issues so that we...

Atlanta, Georgia
Reviewed 13 September 2016

I cannot believe HI markets this hotel as "brand new". Public area carpeting is stained, soft furnishings in room are worn, and there was poorly-repaired damage to the bathroom door and walls. The key entry lock on the side door was broken. Random single men were loitering in the parking lot and by the pool. I could hear everything going...

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Helpful?
2Thank oceane411
IHGService, Guest Relations Manager at Holiday Inn Express Atlanta West - Theme Park Area, responded to this review

Dear oceane411, Thank you so much for staying with us and for taking the time to leave us your feedback. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. I can assure you that your comfort and satisfaction are of utmost importance to us...

Milwaukee, Wisconsin
Reviewed 26 July 2016

I said at this hotel in July 2016. Upon arrival, I was a little early and I said I would wait for the room if it wasn't ready. The gal told me, "no worries, I have a room ready for you." I joked I only needed one key, because it would be creepy is anyone else was with me (since...

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Helpful?
1Thank 888biztraveler
IHGService, Guest Relations Manager at Holiday Inn Express Atlanta West - Theme Park Area, responded to this review

Dear 888biztraveler, Thank you for writing a review on our hotel. Our goal is to deliver exceptional service and superior accommodation to all of our guests and we appreciate your business with us. It is nice to know that you found the bed up to your par. However, it is regrettable that the condition of the property fell below your...

Reviewed 23 June 2016

Close to Six Flags and clean - a typical Holiday Inn Express. A lot of fast food around the motel but nothing more so, if you like a bit of variety or local cuisine - not the place to stay. They have a nice outdoor pool but again nothing fancy or relaxing pool side experience - you are right on...

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Helpful?
Thank Mikal N

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
Official Description (provided by the hotel)
We are a newly converted Holiday Inn Express with all new modern features. Cozy guest rooms and a Guest Lounge that will take your breath away. Take a swim in our luxurious pool or enjoy a breakfast with all the fixings. After a great meal you can work out in our State of the Art Fitness Room. We have it all here at the Holiday Inn Express Atlanta West - Theme Park Area! ... more   less 

Additional Information about Holiday Inn Express Atlanta West - Theme Park Area

Address: 850 Crestmark Dr, Lithia Springs, GA 30122 (Formerly Comfort Inn)
Region: United States > Georgia > Lithia Springs
Price Range: $176 - $244 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Atlanta West - Theme Park Area 2.5*
Number of rooms: 91
Reservation Options:
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Also Known As:
Comfort Inn Lithia Springs
Lithia Springs Comfort Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Atlanta West - Theme Park Area staff and other travellers.
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Questions? Get answers from Holiday Inn Express Atlanta West - Theme Park Area staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I don't know how many "Roll-in Shower" Accessible rooms they have, but the one we used was acceptable.”
34lawrencev, 19 Sep 2016 | Read review
“All rooms were fine.”
xQuizx, 15 Jun 2016 | Read review
“not a good area to stay”
Jodane53, 22 May 2016 | Read review
“You can easily walk to McDonald's, Shoney's and an Italian restaurant.”
  • Guest Room Amenities Price List
Napunani, 16 Dec 2014 | Read review
“All the rooms are spectacular and comfortable nothing to worry about”
kerryann90, 7 Oct 2014 | Read review
5 of 5