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Holiday Inn Express Atlanta West - Theme Park Area

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Holiday Inn Express Atlanta West - Theme Park Area
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54 Reviews from our TripAdvisor Community

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Showing 54: English reviews
Reviewed 2 weeks ago via mobile

Somewhat disappointed. The room was not as clean as I expected. The renovation was clearly in place and needed. Breakfast was the normal expectation at a HIE. The lobby was nice but that's where it ended.

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Helpful?
Thank Jamgrace
Seema P, General Manager at Holiday Inn Express Atlanta West - Theme Park Area, responded to this review

Thank you for taking the time to provide valuable feedback regarding your recent stay with us. We are always looking for ways to improve the amenities and services that we offer our guests. I apologize that we failed to meet your expectations. We will work to address these issues so that we may offer a better guest experience. We hope...

El Paso, Texas
Reviewed 2 weeks ago

I was not totally impressed compared to other HIE hotels I've stayed at. The remodeling and conversion wasn't a very good one. I felt that I stayed at an upgraded Comfort Inn and not a Holiday Inn Express, which I've stayed at a lot in different cities. But I will say that the guest attendant, Leonard was very customer friendly...

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Helpful?
Thank kimbo20162016
Seema P, Front Desk Agent at Holiday Inn Express Atlanta West - Theme Park Area, responded to this review

Thank you so very much for taking the time to provide feedback regarding your recent stay with us. I have read your concerned and forwarded to our upper management team . Our staff is our highest asset (behind our valued guests, of course), and I am so glad to see that you had a positive experience with them. We hope...

Weeki Wachee, Florida
Reviewed 19 September 2016

We haven't had breakfast yet, but this hotel is typically good of a Holiday Inn Express. As always, we needed an "Accessible Room" with a roll-in shower (reservations were made last month). We received the room we needed, which is always nice. The room is neat and clean, and it has all the standard amenities. The single problem we have...

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Helpful?
Thank Lawrence V
Seema P, Front Desk Agent at Holiday Inn Express Atlanta West - Theme Park Area, responded to this review

Thank you for taking the time to provide valuable feedback regarding your recent stay with us. We are always looking for ways to improve the amenities and services that we offer our guests. I apologize that we failed to meet your expectations regarding the Accessible room and its accommodations . We will work to address these issues so that we...

Atlanta, Georgia
Reviewed 13 September 2016

I cannot believe HI markets this hotel as "brand new". Public area carpeting is stained, soft furnishings in room are worn, and there was poorly-repaired damage to the bathroom door and walls. The key entry lock on the side door was broken. Random single men were loitering in the parking lot and by the pool. I could hear everything going...

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Helpful?
2Thank oceane411
IHGService, Guest Relations Manager at Holiday Inn Express Atlanta West - Theme Park Area, responded to this review

Dear oceane411, Thank you so much for staying with us and for taking the time to leave us your feedback. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. I can assure you that your comfort and satisfaction are of utmost importance to us...

Milwaukee, Wisconsin
Reviewed 26 July 2016

I said at this hotel in July 2016. Upon arrival, I was a little early and I said I would wait for the room if it wasn't ready. The gal told me, "no worries, I have a room ready for you." I joked I only needed one key, because it would be creepy is anyone else was with me (since...

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Helpful?
1Thank 888biztraveler
IHGService, Guest Relations Manager at Holiday Inn Express Atlanta West - Theme Park Area, responded to this review

Dear 888biztraveler, Thank you for writing a review on our hotel. Our goal is to deliver exceptional service and superior accommodation to all of our guests and we appreciate your business with us. It is nice to know that you found the bed up to your par. However, it is regrettable that the condition of the property fell below your...

Reviewed 23 June 2016

Close to Six Flags and clean - a typical Holiday Inn Express. A lot of fast food around the motel but nothing more so, if you like a bit of variety or local cuisine - not the place to stay. They have a nice outdoor pool but again nothing fancy or relaxing pool side experience - you are right on...

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Helpful?
Thank Mikal N
Reviewed 19 June 2016 via mobile

Stayed here because it was 5 min to Six Flags. Rooms were clean, but crowded for my family of four. Breakfast was good - my kids loved the cinnamon rolls. Was an outdoor pool. Price was comparable to other hotels in the area. I would stay here again if visiting Six Flags.

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Helpful?
Thank VacationTraveler111
IHGService, Guest Relations Manager at Holiday Inn Express Atlanta West - Theme Park Area, responded to this review

Dear VacationTraveler111, Thank you for leaving us a considerate review of our hotel. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. It is lovely to hear you found our location convenient and enjoyed the breakfast. We are glad your experience makes you want to come back again and look forward to your...

Oklahoma
Reviewed 19 June 2016 via mobile

Nice Holiday Inn Express, booked off Internet. Check in was quick,room was nice and cool. Overall hotel was clean and kept up. Breakfast was good and hot for a6:30am start on a Saturday. Workout area was clean and not sweaty smelling. Overall, very good.would stay here again.

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Helpful?
Thank Ross M
Wheaton, Illinois
Reviewed 15 June 2016

Check in was a breeze and my room was available once I got there. I checked in after 5PM. My room was clean. It included a mini fridge and microwave. TV had the regular channels such as ESPN, HGTV and HBO. Breakfast buffet was included and had biscuits and gravy, pancakes, cereal, oatmeal, fruit and the regular things. The hotel...

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Helpful?
Thank xQuizx
Seema P, Manager at Holiday Inn Express Atlanta West - Theme Park Area, responded to this review

Thank you so very much, your compliments are very much appreciated and will be taken to heart. We do our very best to make our guests feel at home and welcome during their stay and I am glad we were able to accomplish that. Our guests feedback is very important to us as it tells us how our hotel and...

Indianapolis, Indiana
Reviewed 26 May 2016 via mobile

The room was very clean upon arrival, however housekeeping could have done a better job during our stay. It was not horrible by any means, just could have swept the athroom, and ran the vacuum. We had to wait for towels, but were given extra upon request. The pool area is ok, but not enticing. The worst thing was that...

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Helpful?
Thank Jodi_BB
Seema P, Manager at Holiday Inn Express Atlanta West - Theme Park Area, responded to this review

I sincerely apologize that you were less than satisfied with you recent stay. This is not the experience that we want our guests to have. I have forwarded your concerns to our management team as well as housekeeping so that the issues can be immediately addressed. Thanks so much for bringing the issues to our attention. Sincerely, Seema

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
About the property
  • Wheelchair Access
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
We are a newly converted Holiday Inn Express with all new modern features. Cozy guest rooms and a Guest Lounge that will take your breath away. Take a swim in our luxurious pool or enjoy a breakfast with all the fixings. After a great meal you can work out in our State of the Art Fitness Room. We have it all here at the Holiday Inn Express Atlanta West - Theme Park Area! ... more   less 

Additional Information about Holiday Inn Express Atlanta West - Theme Park Area

Address: 850 Crestmark Dr, Lithia Springs, GA 30122-2606 (Formerly Comfort Inn)
Region: United States > Georgia > Lithia Springs
Price Range: $156 - $197 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Atlanta West - Theme Park Area 2.5*
Number of rooms: 91
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Also Known As:
Comfort Inn Lithia Springs
Lithia Springs Comfort Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Atlanta West - Theme Park Area staff and other travellers.
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Questions? Get answers from Holiday Inn Express Atlanta West - Theme Park Area staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I don't know how many "Roll-in Shower" Accessible rooms they have, but the one we used was acceptable.”
 of 5 bubbles 34lawrencev, 19 Sep 2016 | Read review
“All rooms were fine.”
 of 5 bubbles xQuizx, 15 Jun 2016 | Read review
“not a good area to stay”
 of 5 bubbles Jodane53, 22 May 2016 | Read review
“You can easily walk to McDonald's, Shoney's and an Italian restaurant.”
  • Guest Room Amenities Price List
 of 5 bubbles Napunani, 16 Dec 2014 | Read review
“All the rooms are spectacular and comfortable nothing to worry about”
 of 5 bubbles kerryann90, 7 Oct 2014 | Read review
5 of 5
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