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Hyatt Place Atlanta-East/Lithonia

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Hyatt Place Atlanta-East\/Lithonia
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219 Reviews from our TripAdvisor Community

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Showing 218: English reviews
Cincinnati, Ohio, United States
Level Contributor
4 reviews
3 hotel reviews
Reviewed 1 week ago

Nice hotel. The breakfast was much better than other hotels. Bed was comfortable in a spacious room. The customer service was great. We were greeted each time we entered the hotel. The staff made sure we had what we needed.

Review collected in partnership with Hyatt Hotels

Helpful?
Thank Gil T
DukeHotels, Manager at Hyatt Place Atlanta-East/Lithonia, responded to this review

Thank you for your kind review and for choosing the Hyatt Place Atlanta-East/Lithonia for your stay. We are glad that you liked our breakfast offerings, courteous associates who took great care of you and the bed in your room. Please plan to stay with us again the next time you travel to Atlanta. Sincerely, Natasha Jackson General Manager More 

Virginia Beach, Virginia
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 1 week ago

We drove over 10 hours. I wished the reception payed proper attention and gave me the right room in the first place. There was no wine at the bar, either. I was too tired to drive again for a glass of wine or food. There were only salads in the bar.

Review collected in partnership with Hyatt Hotels

Helpful?
Thank Masajo S
DukeHotels, Manager at Hyatt Place Atlanta-East/Lithonia, responded to this review

Thank you for choosing our hotel for your recent stay. I apologize for the difficulty you experienced with our service and the staff’s reception to your requests. I appreciate your feedback and have shared your concerns with my management and front desk staff. I will take appropriate action to ensure a better experience for future guests. We hope you will... More 

Edina, Minnesota
1 review
Reviewed 2 weeks ago

If staying at this hotel, do not stay on the interstate side of the hotel. Customer service for me was non existent. Just a terrible stay. The rooms were clean but the fan in the bathroom made all kinds of noise. No one at check in to check me in. No one at check out. Same story. No one ever... More 

Review collected in partnership with Hyatt Hotels

Helpful?
Thank Insignia2002
DukeHotels, General Manager at Hyatt Place Atlanta-East/Lithonia, responded to this review

Thank you for being our guest and for your valuable feedback. I apologize for the poor check in and overall lack of service you received from our front desk team during your recent stay. Your comments have been shared with our front office manager to take immediate corrective action. As a repeat guest, I hope you will give us another... More 

Travellers are raving about these Lithonia hotels

BK
1 review
Reviewed 3 weeks ago

Good and quiet location. Near the highway easy access to surrounding area. Room was cozy and had an unexpected lounge area. Only thing was the room did not have a microwave for that late night pizza!!! LOL

Review collected in partnership with Hyatt Hotels

Helpful?
Thank Latoya M
DukeHotels, Manager at Hyatt Place Atlanta-East/Lithonia, responded to this review

Thank you for your kind review and for choosing the Hyatt Place Atlanta-East/Lithonia for your stay. We are pleased you enjoyed your visit to our hotel and that you were able to take advantage of our convenient location close to some of Atlanta’s best shopping malls, restaurants and entertainment. We are also happy to read how much you liked your... More 

Tampa, Florida
1 review
Reviewed 3 weeks ago

My stay at the Hyatt Place, Atlanta/East was great. The front desk staff was very professional, friendly, and accommodating. They went out of their way to assure that I had a great room and service. Kim and Mercy are the greatest ambassadors for good customer care. I really enjoyed my time there (6 days), and will definitely make Hyatt Place... More 

Review collected in partnership with Hyatt Hotels

Helpful?
Thank Sarah F
DukeHotels, Manager at Hyatt Place Atlanta-East/Lithonia, responded to this review

Thank you for being a guest at Hyatt Place Atlanta-East/Lithonia and for taking the time to give us your five-star feedback. Making our guests happy is our number one priority, so your comments show us that we are meeting our goal. We will be sure to thank Kim and Mercy for the wonderful service they provided you and also recognize... More 

Rome
1 review
Reviewed 26 October 2016

Had to change rooms in pajamas...bulb in restroom burned out. No help to move offered. Phone broke. TV didn't work. Room not cleaned after being gone all day. Staff not very friendly. No courtesies extended for all the inconveniences.

Review collected in partnership with Hyatt Hotels

Helpful?
Thank Melissainde
DukeHotels, Manager at Hyatt Place Atlanta-East/Lithonia, responded to this review

It was disappointing to read your comments concerning your stay at our hotel. Please accept our apologies as we never mean to disappoint any of our guests in any way, and we definitely failed in this attempt. Please accept my apologies for the many difficulties with your room during your visit. Thank you again for being our guest. We hope... More 

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge

Additional Information about Hyatt Place Atlanta-East/Lithonia

Address: 7900 Mall Ring Rd, Lithonia, GA 30038-6910
Region: United States > Georgia > Lithonia
Price Range: $156 - $218 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hyatt Place Atlanta-East/Lithonia 3*
Number of rooms: 84
Reservation Options:
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Also Known As:
Hyatt Place Atlanta-East/Lithonia Hotel Lithonia
Hyatt Place Lithonia
Hyatt Lithonia
Lithonia Hyatt
Amerisuites Stonecrest Mall Hotel
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Questions & Answers

Questions? Get answers from Hyatt Place Atlanta-East/Lithonia staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Quieter rooms are on the south end of the property away from I20.”
 of 5 bubbles AmeliaIsland2015, 17 Oct 2016 | Read review
“Go Somewhere Else That Is Not Worn Out!!!”
 of 5 bubbles dcseny, 2 Aug 2016 | Read review
“Make sure you get up for the freshly cooked breakfast offered up from 7am - 9am.”
 of 5 bubbles JasonFrancis914, 31 Jul 2016 | Read review
“We had a corner room on the front of the hotel.”
 of 5 bubbles 316carmenb, 21 Feb 2016 | Read review
“higher up is good but still no noise problems”
 of 5 bubbles jteal, 9 Dec 2015 | Read review
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