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Comfort Suites

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Traveller (24)
Room & Suite (35)
Pool & Beach (4)
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Overview
  • Excellent31%
  • Very good23%
  • Average16%
  • Poor18%
  • Terrible12%
Travellers talk about
“sleeper sofa”(3 reviews)
“big tv”(3 reviews)
“free breakfast”(10 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Airport Transportation
3 Star Hotel
All hotel details
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Reviews (352)
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Traveller rating
103
83
59
63
43
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Time of year
LanguageEnglish
103
83
59
63
43
Show reviews that mention
All reviewssleeper sofabig tvfree breakfastlobby arearooms are largehotel experiencestonecrest mallstay there againbreakfast barbed was comfortablestaff was friendlyfront desk staffenjoyed my staypleasant stayfamily reunioncoffee makergreat experience
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11 - 15 of 351 reviews
Reviewed 21 November 2017

The rooms are right down. Have holes in the walls. Stains on carpet. First room didn't have a refrigerator in it and bathroom dirty. Got moved to the second room and it was dirty as well. I normally don't leave bad reviews but this hotel...More

Review collected in partnership with Hyatt Hotels
Thank Y5497HGchristophers
Response from DukeHotels, Manager at Comfort SuitesResponded 22 November 2017

Thank you for sharing about your recent stay with us. We sincerely apologize for the service and cleanliness issues you experienced. We have room inspection processes in place, and we are working with our head of housekeeping to see if/where we fell short the ball....More

Reviewed 15 November 2017

The place looks decent enough from the outside late at night to stop but it's a dumpster fire. Check in for 2 rooms took almost 20 minutes....staff not trained at all. They have a security person to watch the parking lot at night if that...More

1  Thank FloraIII
Response from DukeHotels, General Manager at Comfort SuitesResponded 16 November 2017

Flora, Thank you for sharing your feedback. We are sorry we missed meeting your expectations and the inconvenience it caused. Your feedback is important to us as it will help us to improve our facilities and amenities going forward. We hope you will visit us...More

Reviewed 14 November 2017

More

Review collected in partnership with Hyatt Hotels
Response from DukeHotels, General Manager at Comfort SuitesResponded 15 November 2017

More

Reviewed 14 November 2017

More

Review collected in partnership with Hyatt Hotels
Response from DukeHotels, General Manager at Comfort SuitesResponded 15 November 2017

More

Reviewed 13 November 2017

This is the worst hotel I ever stayed in . No wash cloth and towels. Bed linen dirty . Just plan nasty . This hotel need to shut down . Breakfast was horrible . I couldn’t believe this was a Hyatt property .More

Review collected in partnership with Hyatt Hotels
Thank Cassandra F
Response from DukeHotels, General Manager at Comfort SuitesResponded 15 November 2017

Cassandra, Thank you for sharing about your recent stay with us. We sincerely apologize for the service steps missed with your room and other cleanliness issues during your visit. We have many room inspection processes in place, so we are working with our head of...More

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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free Parking
Free High Speed Internet (WiFi)
Pool
Breakfast included
Bar/Lounge
Hotel Amenities
Free Parking
Breakfast included
Business Centre with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Pool
Outdoor pool
Bar/Lounge
Details
Price range
US$101 - US$171 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$101 - US$171 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
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Traveller (24)
Room & Suite (35)
Pool & Beach (4)
Dining (1)
Business Centre & Event Rooms (2)
Questions & Answers
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Room Tips
"Pick another hotel"
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"No clue how to pick a room without a bloody pillowcase..."
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"As for a room that does not have "free, roaming, teens!""
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"Quieter rooms are on the south end of the property away from I20."
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