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Country Inn & Suites By Carlson, McDonough

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274 Reviews from our TripAdvisor Community

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There are newer reviews for Country Inn & Suites By Carlson, McDonough
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Showing 274: English reviews
Charleston, South Carolina
Reviewed 10 July 2016

I stayed with Country Inn and Suites for one night. The front desk agent wasn't very warm and welcoming. I tried to make small talk with the front desk agent but she was very short.The property is an okay property but it has the potential to be much better. Major renovations are needed and appliances need to be upgraded badly....

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Helpful?
Thank YaMontea
CIS-McDonough, Front Office Manager at Country Inn & Suites By Carlson, McDonough, responded to this review

We apologize you were not satisfied with the condition of the hotel during your stay. We appreciate you taking the time to share your experience. We are currently in the process of renovating our guest rooms. Hopefully on your return stay we can exceed all your expectations.

trenton, United States
Reviewed 6 July 2016

found old twizzlers between the bed and night stand. the room smelled and was older for sure. The toilet was loose from the floor. In the pool area all door frames and other metal pieces were severely rusted around the bottoms. Also pool was unclean. Should be a 49 dollar hotel not a boo.

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Helpful?
Thank Pat S
CIS-McDonough, Front Office Manager at Country Inn & Suites By Carlson, McDonough, responded to this review

We apologize you were not satisfied with the condition of the hotel during your stay. We appreciate you taking the time to share your experience. Your comments are valued, and your suggestions will be used to consider improvements in the future. We will continue to strive for exceptional service.

Tennessee
Reviewed 4 July 2016 via mobile

Very clean, comfortable beds. Perfect place for those traveling with kids (indoor pool) and pets. Nice business center and staff was extremely helpful. We will definitely stay here again when in the Atlanta area. Hot breakfast. Ordered pizza from B&B at suggestion of front desk - it was great. We also left our phone chargers at home. The loaned us...

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Helpful?
Thank 796darlaz
CIS-McDonough, Front Office Manager at Country Inn & Suites By Carlson, McDonough, responded to this review

Many, many thanks for your visit and this great review!! We appreciate your feedback, which serves as great encouragement to us, as a team! We will look forward to your return anytime, hopefully in the near future. Best and warmest wishes,

Fort Pierce, Florida
Reviewed 27 June 2016

We arrived later in the evening and there was little wiggle room. We thought we had suite rooms that would be next to each other. The hotel does not have adjoining rooms. We had 15 in our party but rooms only sleep 4 rooms. After about an hour we were able to compromise and settle in. There were no cookies,...

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Helpful?
Thank dawn b
CIS-McDonough, Front Office Manager at Country Inn & Suites By Carlson, McDonough, responded to this review

Thank you for your review. We apologize for the issues you incurred while at our property. We are working diligently to resolve these sorts of problems so future guests do not experience similar disappointments. Please know that your feedback is extremely valuable to us, as comments such as yours assists us in improving our service and our property on a...

St. Louis, Missouri
Reviewed 22 June 2016

We stopped here for one night on our way to Florida and that was enough. The hotel was hard to find and it wasn't in the best part of town. It was very outdated and had a musty smell. When we checked in, the employee at the front desk could have been friendlier. She seemed to be annoyed or in...

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Helpful?
Thank amd78
CIS-McDonough, Front Office Manager at Country Inn & Suites By Carlson, McDonough, responded to this review

Thank you for your feedback! We appreciate your comments, and are sorry to hear that you were disappointed with some elements of your stay. We will continue to strive for exceptional service. Thanks again.

Guyton, Georgia
Reviewed 22 June 2016

The staff was fantastic. The breakfast was top notch and the price was right. The room was spacious and clean.(The treadmills need some TLC) Overall the work out area was sufficient. The carpet needs to be replaced. I booked on hotwire so I got a decent rate. I stayed for 3 nights.

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Thank tc0223
CIS-McDonough, Front Office Manager at Country Inn & Suites By Carlson, McDonough, responded to this review

We are so grateful for your visit and this review... Our Team is elated to learn that you had an enjoyable visit with us! We invite you to come back to see us again soon! Warmest regards, The Country Inn & Suites Family

Indianapolis
Reviewed 18 June 2016 via mobile

We stopped here on our way to FL. The hotel itself was not awful. The staff was very nice and I'm a big fan of the company and will normally stay at country inn when available. The hotel was difficult to find and was in a rundown area of town. The price was significantly less than that of other hotels...

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Thank Assist2
CIS-McDonough, Front Office Manager at Country Inn & Suites By Carlson, McDonough, responded to this review

We apologize you were not satisfied with your stay. We appreciate you taking the time to share your experience. We will be sure to share your insights with the appropriate departments and continue to strive for exceptional service.

Jonesbourgh, United States
Reviewed 18 June 2016

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Thank Dicksie D
CIS-McDonough, Front Office Manager at Country Inn & Suites By Carlson, McDonough, responded to this review

The Villages, Florida
Reviewed 16 June 2016

We just returned from a two week vacation thru 10 states and this hotel was one of the best. The room was quiet, top floor, spacious, comfortable king bed. After many bad "free" breakfasts, this one was very good. Loved the Lady tending/cooking the breakfast. Even gave her a tip. We checked for bed bugs and saw no indications of...

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Helpful?
Thank Patti P
CIS-McDonough, Front Office Manager at Country Inn & Suites By Carlson, McDonough, responded to this review

Thank you for your visit and time taken to share this review... WOW- we are extremely grateful and humbled by your review- your satisfaction is what it is all about for us! Unfortunately we're fighting an up-hill battle with the retention pond/runoff behind the hotel. I will be sure to share your survey with our breakfast hostess and the rest...

Georgia
Reviewed 11 June 2016

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Thank njm54
CIS-McDonough, Front Office Manager at Country Inn & Suites By Carlson, McDonough, responded to this review

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Whether you are coming to the Atlanta area for business or leisure, The Country Inn & Suites is the perfect choice. Whether you are just passing through or if McDonough is your destination you will enjoy making us your home away from home. We pride our self on guest service and cleanliness. Simply put, we are ready to give you the true meaning of Southern Hospitality. We are located just off I-75 on exit 216. ... more   less 

Additional Information about Country Inn & Suites By Carlson, McDonough

Address: 115 E Greenwood Rd, McDonough, GA 30253-7356
Region: United States > Georgia > McDonough
Price Range: $105 - $158 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Country Inn & Suites By Carlson, McDonough 2.5*
Number of rooms: 57
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Also Known As:
Country Inn Mcdonough
Mcdonough Country Inn
Hotel Style:
#5 Romantic Hotel in McDonough
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Questions & Answers

Here's what travellers have asked, with answers from Country Inn & Suites By Carlson, McDonough staff and other travellers.
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Questions? Get answers from Country Inn & Suites By Carlson, McDonough staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Just tell the staff what you need.”
 of 5 bubbles 877sandig, 25 Aug 2016 | Read review
“Don't get a ground floor room without blinds”
 of 5 bubbles 857debbiew, 20 Jul 2016 | Read review
“Choose a top room away from the elevators and one that doesn't face the interstate.”
 of 5 bubbles amd78, 22 Jun 2016 | Read review
“tear this place down.”
 of 5 bubbles Pam252014, 7 Jun 2016 | Read review
“First floor back side past the pool.”
 of 5 bubbles StanR, 19 Feb 2016 | Read review
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