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BEST WESTERN McDonough Inn & Suites

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320 Reviews from our TripAdvisor Community

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Showing 320: English reviews
Miami, Florida
Reviewed 4 days ago NEW

This visit was the second stay at BW in McDonough, Gina was the reason I came the second time. Her customer service is the best, she really goes out of her way to satisfy the customer, and truly make the experience a wonderful stay away from home. Todd is the another person that made my stay delightful. Great personality, good...

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Helpful?
Thank alhayes848
Helen H, Manager at BEST WESTERN McDonough Inn & Suites, responded to this review

Wow, Thank you so much for your wonderful compliments about my employees, I hope you will continue to come back for many years. We are in the midst of renovating our property and all I can say is the Best is yet to come. We appreciate your very nice review, It is very motivating to our staff.

Georgia
Reviewed 5 days ago NEW

The value and price of the hotel was very good based on the great accommodations. The room was very nice and breakfast had lots of varied food. I would highly suggest this property over the more exuberant hotels.

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Helpful?
Thank shemarx
Helen H, Manager at BEST WESTERN McDonough Inn & Suites, responded to this review

Thank You so much for your response to our review, We are working very diligently in becoming the best. We hope you had the opportunity to enjoy the pool area and our fitness center, we are always trying to improve our breakfast and open to suggestions from our guest. We will be looking forward to seeing you again in the...

Homosassa, Florida
Reviewed 1 week ago

We frequently stay at Best Western motels. When we looked at the comments about this one they were generally negative, but we took a chance and were amply rewarded. The front desk clerk could not have been friendlier or more helpful, a real plus. The motel is being renovated and it seemed to be going well. We enjoyed our stay.

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Helpful?
Thank Charles H
Helen H, Manager at BEST WESTERN McDonough Inn & Suites, responded to this review

Happy to hear you enjoyed your stay, we have an excellent staff and working hard on all the renovation, we are going to be beautiful once we are finished. We hope you and your family again in the future and we thank you for your visit.

Reviewed 1 week ago via mobile

We visited family in McDonough GA the weekend of Thanksgiving. When visiting we've always stayed at this Best Western. Gina is an exceptional person. She always went above and beyond her job requirements to make sure that our stay was enjoyable and comfortable. They way she greets the Guest is awesome, make you feel very welcomed. Our family is planning...

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Helpful?
Thank Shirelle S
Helen H, Manager at BEST WESTERN McDonough Inn & Suites, responded to this review

Gina is one terrific employee all of our guest love her, We will be looking forward to your next visit to our area, hopefully our renovation will be complete, we are so excited about all of our new things, looking forward to wowing each and everyone of our guest.

Alabama
Reviewed 1 week ago via mobile

Stayed overnight on a long travel day. The room was fine and the staff friendly. It was not overly crowded when we visited, so the hotel was quiet. They are currently renovating, which is always a positive thing. The breakfast was a nice touch. I have seen a wider variety at other locations, but it was enough for us.

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Helpful?
Thank 76543travel
Helen H, Manager at BEST WESTERN McDonough Inn & Suites, responded to this review

Thank you so much for taking the time to write a review about our hotel. WE are so glad that you enjoyed stay. We are looking forward to a return visit when our renovation is complete, always looking forward to change trying to improve breakfast also.

Whitby, Canada
Reviewed 2 weeks ago

The last time we were here we had a challenge; but this stay was awesome. We had our best sleep ever, which is number one for our priorities. We also thought thos place was already great; but there ongoing commitment to continuing imprpvement is a great sign for their customers. There king size beds are so comfortable and the room...

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Helpful?
Thank Edwin G
Helen H, Manager at BEST WESTERN McDonough Inn & Suites, responded to this review

Thanks for a awesome review, and thank you for coming back. We are looking forward to the end of our renovation, hopefully we will be better than ever, We will have it made, first of all we have great guest, great product and a terrific staff. It doesn't get any better than that.

Reviewed 2 weeks ago via mobile

After a careful registration was done with the corporate phone line, they manage to mess it up. Locally Gina the hotel clerk was able to turn a bad situation around. After 7 hours of driving I did not want the hassle of an issue...Gina took over and made it a great stay. Thank you Gina... awesome job!

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Helpful?
Thank Jimmy B
Helen H, Manager at BEST WESTERN McDonough Inn & Suites, responded to this review

Happy we were able to assist you and make your stay very pleasant, Gina is a terrific desk clerk, she goes out of her way to see that each guest has an enjoyable stay, I hope that you will return soon as we get further along with the renovation. The hotel staff is getting very excited and can hardly wait...

Georgia
Reviewed 2 weeks ago

Nice place to stay for the weekend. Everything was great. Hotel was under renovation, but the staff made sure you were not inconvenienced. Breakfast was good and hot. Beds were comfortable and the room had a lot of space.

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Helpful?
Thank Moonstar1
Helen H, Manager at BEST WESTERN McDonough Inn & Suites, responded to this review

Thank you so much for the nice review. we are working very hard on our renovation, trying so hard to make sure that the guest is not inconvenienced, We are so glad that you enjoyed the breakfast and had a nice stay. Hope to see you again in the near future.

Ormond Beach, Florida
Reviewed 3 weeks ago via mobile

Super big room with refrigerator and microwave and sofa. nice breakfast offered. Gina at the front desk was a living doll , she even got the hubby a glass of milk at 9 o'clock at night, and told me that I was actually using two best w.. Rewards cards and how to fix it

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Helpful?
Thank michele v
Helen H, Manager at BEST WESTERN McDonough Inn & Suites, responded to this review

Thank you so much for your positive comments, you are right Gina is a jewel and we are so lucky to have her on our staff, she is a real people person, and loves her job.We are really working hard on our renovation ,hoping to impress all of our guest. We hope you will be back in the area soon...

Reviewed 4 weeks ago via mobile

For a very strange reason, this place is rated #1!?! It appears that ratings here are "loaded" by fictitious guests. Barely worth the $80 price. If it looks to good to be true, it is! Cannot imagine how bad #s 2+ are. Carpets were not adequately vacuumed. Bath is old and rough. General areas, acknowledging renovation in progress, were not...

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Helpful?
Thank A Donald J
Helen H, Manager at BEST WESTERN McDonough Inn & Suites, responded to this review

I am so sorry about your disappointment in our property, We are stressed at the property at this moment because of the renovation. I can assure you that none of our surveys have been fictitious, We have a very good staff and a fabulous housekeeping staff, We are just being challenged at this time. I am very glad that you...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Business Centre with Internet Access
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry

Additional Information about BEST WESTERN McDonough Inn & Suites

Address: 805 Industrial Blvd, McDonough, GA 30253-6616
Region: United States > Georgia > McDonough
Price Range: $119 - $170 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN McDonough Inn & Suites 2.5*
Number of rooms: 65
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Also Known As:
Mcdonough Best Western
Hotel Style:
#1 Business Hotel in McDonough
#2 Best Value Hotel in McDonough
#2 Romantic Hotel in McDonough
#3 Family Hotel in McDonough
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN McDonough Inn & Suites staff and other travellers.
2 questions
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Cape Coral, Florida
1 month ago
Cape Coral, Florida
1 month ago

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Questions? Get answers from BEST WESTERN McDonough Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't get an end room with windows that look out at Applebees.”
 of 5 bubbles O8289BZcharlesh, 30 Nov 2016 | Read review
“We are light sleepers, and asked for and got a room far aay from the ice & soda, plus the elevator AND I-75.”
 of 5 bubbles EdwinG362, 24 Nov 2016 | Read review
“The handicap accessible rooms are truly that with walk in, roll in showers.”
 of 5 bubbles James71542, 13 Oct 2016 | Read review
“Inquire if the room has always been a non-smoking room.”
 of 5 bubbles katkaboodle, 8 Oct 2016 | Read review
“Ask to be away from the interstate”
 of 5 bubbles sarau184, 7 Oct 2016 | Read review
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