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group check in last night rooming list was completely messed up management no where to be found two rooms not clean group had to wait until midnight to get into their rooms due to not being clean no manager on duty just staff at the...More
We stayed here while visiting family in Pooler. This is a very nice, clean hotel. It's very close to the airport, shopping, restaurants. The breakfast was good, fresh, and well stocked. The indoor pool and hot tub were very small, but there weren't too many...More
Response from Rebecca S, Guest Relations Manager at Holiday Inn Hotel and Suites Savannah-PoolerResponded 18 January 2018
Wow! What a great review. Thank you so much for sharing such nice compliments. I’m very glad you enjoyed your visit with us and pleased that the staff and breakfast had such a positive impact during your stay. Thank you for sharing on Trip Advisor...More
Unece and Celeste were amazing. Celeste was extremely kind. Unece took very good care of her customers and myself in the main restaurant. Although she had her hands full she was attentive to me while I was leaving for work. She made my morning.
I have been traveling by car from New England to Florida for numerous years usually at the same hotel year after year. This year our travel plans changed a little bit which meant fighting new hotels and a new route. It was our good fortune...More
Omg!!!! Unece is an angel from above. After a horrible check in experience ( keys to an occupied room) and little sleep (4 hours) I wandered to the dinning area in hopes of some protein and carbs to get me through the day. I did...More
Response from Rebecca S, Guest Relations Manager at Holiday Inn Hotel and Suites Savannah-PoolerResponded yesterday
I am so happy to read how much you enjoyed your visit at our hotel. Thank you for such a wonderful review. It's always good to know where we succeeded and you help us a lot with your comments. Thank you for the "shout out"...More