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Royal Inn - Richmond Hill

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Traveller (20)
Room & Suite (3)
Dining (2)
Overview
  • Excellent4%
  • Very good20%
  • Average8%
  • Poor8%
  • Terrible60%
24 Sep 2017
“very dirty establishment.”
29 Jul 2017
“Very kind service people”
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Non-Smoking Rooms
Pets Allowed
Wheelchair Access
Laundry Service
2 Star accommodation
All hotel details
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Rooms
Aug. 26Aug. 27
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (25)
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1 - 5 of 24 reviews
Reviewed September 24, 2017

we were seeking shelter from a hurricane. We were happy to find a room here and the man at the front desk seemed very nice, however, they charged us almost double what the room would normally cost. and the room was absolutely disgusting. Floors were...More

1  Thank Amanda T
Response from RoyalInnRichmond, Webmaster at Royal Inn - Richmond HillResponded September 25, 2017

Dear Guest, Thanks for the comment. I am happy you like our front desk. I’m sorry that some maintenance issues detracted so much from your stay. maintenance staff was informed about the issue and was instructed to solve the issue. Please consider staying with us...More

Reviewed July 29, 2017

So appreciated the kindness of the owner and his family.Henderson Golf Club is just 10 miles away.We are pleased with daily coffee and donuts, offered free wifi and provide excellent service.This is newly renovated and quiet.More

Thank Barista B
Response from RoyalInnRichmond, Webmaster at Royal Inn - Richmond HillResponded August 1, 2017

Dear Guest, We very much appreciate and value your feedback. It is always a pleasure to receive positive feedback. I will share this review with my team and we’ll strive to make your next stay even better. Thank you again for sharing your experience, and...More

Reviewed May 19, 2017

While the bed was comfortable n wi-fi was free, the sink had tarnished/stained water fixture, no shampoo, I could read the newspaper through the hand towels, the one piece of art about 3/4" from the ceiling (covering a hole?), the fridge had no freezer section,...More

Thank yodamak
Response from RoyalInnRichmond, Webmaster at Royal Inn - Richmond HillResponded May 22, 2017

Dear Guest, Thanks for your comments. I’m pleased you had a good experience with us although I regret that we couldn’t completely satisfy you. We take real pride in our hotel, and I apologize if we let you down in any ways. We want you...More

Reviewed July 24, 2016

The rooms a filthy. The add says "Newly Renovated Room". The rooms still has a CRT TV. You haven't been able to bye those for years. The furniture looks like it was purchased at a Salvation Army Thrift Store. The paint job looks like a...More

Thank CPHarrison114
Response from RoyalInnRichmond, Webmaster at Royal Inn - Richmond HillResponded February 9, 2017

Dear Guest, Thanks for your comments about our hotel here in Richmond Hill. I genuinely regret that we weren't a good match for you needs, and I’m terribly sorry that we failed to meet your expectations. We take real pride in this hotel and believe...More

Reviewed June 17, 2016 via mobile

I looked at reviews and pictures pre-June 2016- and I would say they have improved this budget motel but should try a little harder. Suggest they do a little more spackling and painting, particularly around sink and bath area. As a positive, they had the...More

Thank ZeldaMcSC
Response from RoyalInnRichmond, Webmaster at Royal Inn - Richmond HillResponded February 9, 2017

Dear Guest, Thanks for your opinions and for noticing the many improvements at our hotel, which continued after your stay. I’m terribly sorry we failed to meet your needs. Our continuous improvement process is aimed at making the hotel better than ever before, and a...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Wheelchair Access
Pets Allowed ( Dog / Pet Friendly )
Laundry Service
Room amenities
Air Conditioning
Refrigerator in room
Details
Price range
US$52 - US$75 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Smoking rooms available
Details
Price range
US$52 - US$75 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Smoking rooms available
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Traveller (20)
Room & Suite (3)
Dining (2)
Questions & Answers
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