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Stayed here on a visit to Savannah. Price was more reasonable then hotels in the city. Very clean room comfy bed and decent sized shower was nice for a two night stay. Did not eat breakfast at the hotel but it smelled wonderful. Our room...More
Response from BWPlusRichmondHillin, Heather Spice at Best Western Plus Richmond Hill InnResponded 1 week ago
Thank you very much for the positive review of our Best Western Plus Richmond Hill Inn. We are glad that you enjoyed your stay. We all have one common goal, and it is to give outstanding customer service. Based on your review, I...More
On our way to Florida, trying to set up places halfway points on driving. Decided on Richmond Hill. We were traveling with our dog. So needed pet friendly. BW charges 20.00 which is very good for a pet. The room was large with a king...More
Response from BWPlusRichmondHillin, Heather Spice Management at Best Western Plus Richmond Hill InnResponded 4 January 2018
Thanks for taking a moment to comment about your stay at the Best Western Plus Richmond Hill.
I'm so pleased that your experience was nice enough here that you would recommend us to others. I hope you have a chance to do that....More
For some unknown reason we tried to get a room at this place. We were off the road at around three thirty so expected there wouldn’t be any problem having an coupon from the travel book honoured. But NO LUCK again. The girl at reception...More
Thank John B
Response from BWPlusRichmondHillin, Heather Spice Management at Best Western Plus Richmond Hill InnResponded 1 week ago
Thanks for your comments despite not staying with us. I sincerely regret the obvious lapses that you experienced. These unfortunate issues are things I take seriously, and I apologize to you. This is not an indication of how we do business, and these...More
Needed a hotel to sleep in for about 5 hours. Found this one on the web and made the reservation.
We were pleasantly surprised and impressed by this hotel. Pleasant interaction with hotel staff, comfortable and clean rooms. Very nice.More
Thank Leif H
Response from BWPlusRichmondHillin, Heather Spice Management at Best Western Plus Richmond Hill InnResponded 4 days ago
Thank you for your recent 5 star TripAdvisor review. We are so pleased to hear you enjoyed your stay! It is great to hear you were impressed by our hotel staff, comfortable and clean rooms.. We appreciate your feedback and look forward to...More
I am truly unsure how anyone could say anything positive about this establishment. I booked two rooms through the Best Western.com for 2-21-18. We were driving from PA to GA. Because I knew that we would be arriving late, I placed or attempted to call...More
Response from BestWesternHotels, Corporate at Best Western Plus Richmond Hill InnResponded 1 week ago
Thank you for taking the time to provide feedback of your recent stay, and we are sorry to hear that it did not exceed your expectations. Your satisfaction is important to us and we hope you will give us another chance and stay with us...More