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All reviewsa pet friendly hotelroom was cleanfirst floorthe breakfast arearecommend this hotelbiscuitsbagelstennis tournamentking bedhousekeeping staffexcellent stayin towngapetsirmamattressesmicrowave
The phone service extended by Steve was impeccable. Very reserve and help man. Placed our reservations in a quick and timely manner. Asked if there were any other issues we may need help with during our stay.
Made an additional call and added 1 more...More
Thank Fredo1156
yocdoc
Manchester, Tennessee
21
Reviewed 28 August 2017
Review collected in partnership with La Quinta
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Not up to the standard we expected from La Quinta. The front desk is not staffed. We arrived around 4, no one around. We left at 8:30am, no one at the desk. The rug in the elevator was dirty and loose. Someone trip on it...More
Thank T L
Response from LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites RomeResponded 31 July 2017
Thank you for your feedback regarding your recent stay with us. We apologize for the issues that you have noted and are disappointed that our hotel did not exceed your expectations. Steps will be taken to correct those problems, especially the absence of staff. We...More
Room was decent and modern. Work out room was small and half of equipment was broke... none of the equipment was cleaned in 4 days. Also TV in this room was without cable all 4 days. Outdoor pool was never cleaned in 4 days... on...More
Thank mscordato10
Response from LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites RomeResponded 28 July 2017
Thank you for your comments regarding your recent stay with us. We find it very regrettable to hear of the issues with out workout room. We apologize for the television being without cable and pool not being cleaned consistently. Rest assured, we have forwarded this...More
I am an elite member and we have stayed at many LaQuinta's due to tennis tournaments. We LOVE that you accept pets so we can travel with our sweet dog!! This LaQuinta is well maintained and very clean. The breakfast was really good. Joseph at...More
Review collected in partnership with La Quinta
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
We were in a "family room with 2 Q beds" and we did have WIFI, cable, microwave, and fridge. What we did not care for was the hill we had to drive up - it was a killer, unless you enter and exit it on a very wide sweeping... More
We were in a "family room with 2 Q beds" and we did have WIFI, cable, microwave, and fridge. What we did not care for was the hill we had to drive up - it was a killer, unless you enter and exit it on a very wide sweeping angle you will scrape badly. You can see deep gouges in the road bed. To make it (much) worse we have a 'lift' on the back of our car as we carry a 'mobility scooter' and we do NOT want that damage to our vehicle. It seems to us that it could be fixed if the City wanted to. We are going back to Rome this weekend and have selected another hotel - for less money.