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Country Inn & Suites By Carlson, Smyrna

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#2 of 12 Hotels in Smyrna
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1 room 2 adults 0 children
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Country Inn & Suites By Carlson, Smyrna
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311 Reviews from our TripAdvisor Community

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There are newer reviews for Country Inn & Suites By Carlson, Smyrna
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Showing 310: English reviews
Scottsboro, United States
Reviewed 10 June 2016

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank Betty P
CISsmynra, Front Office Manager at Country Inn & Suites By Carlson, Smyrna, responded to this review

Kansas City
Reviewed 9 June 2016

This facility was very good with one caveat - door to room was in need of maintenance attention - not urgent and the staff was notified at checkout. The checkin and checkout was easy and the staff friendly. The location is near I-285 Interstate, with traffic lights to help access on to/off of the busy hour traffic. The breakfast area...

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Helpful?
Thank SprintPM
CISsmynra, Front Office Manager at Country Inn & Suites By Carlson, Smyrna, responded to this review

Dear SprintPM, Thank you for your review of our property. We are pleased to know you enjoyed your stay, and we will make sure our breakfast attendant knows she is doing a great job! Thank you for notifying the desk about the door to your room, we will make sure it gets taken care of. Thank you again for staying...

Reviewed 7 June 2016 via mobile

Cons: Pool was freezing (my understanding it was heated) and of course my kids didn't care but I sure did. Bath tub was missing the stopper...also a major problem when traveling with two small children. The first night we checked in I was a little skeptical as several women were walking around in the tinest of dresses with 8 inches...

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Helpful?
Thank asewell91
CISsmynra, Front Office Manager at Country Inn & Suites By Carlson, Smyrna, responded to this review

Dear asewell, We apologize you were not satisfied with the condition of the pool during your stay. We will certainly make sure that our maintenance team looks into this and your room stopper. We appreciate you taking the time share your experience. Your comments are valued, and we are glad our location was convenient for your family.

Montgomery
Reviewed 1 June 2016

Review collected in partnership with Country Inns & Suites By Carlson
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Thank Altumura B
CISsmynra, Front Office Manager at Country Inn & Suites By Carlson, Smyrna, responded to this review

Charlotte, North Carolina
Reviewed 31 May 2016 via mobile

I liked the hotel. Check in was a little late for me. 3pm was the check in time. The complimentary breakfast was great. An area of improvement would be the room service. They informed us of limited staff. I appreciate the notice but I like a well kept room. Nonetheless I would come back again when I'm in the city.

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Helpful?
Thank iamleojr
CISsmynra, Front Office Manager at Country Inn & Suites By Carlson, Smyrna, responded to this review

Dear iamleojr, Thank you so much for your review of our property. We certainly will take note of your suggestion for the room service. We thank you for staying with us and are very happy to hear you will stay again when visiting the city. Sincerely, Jennifer Long Front Desk Manager

Cottageville, South Carolina
Reviewed 27 May 2016

I had no way to notify the night attendant at the front desk I needed assistance so I yelled 3 times for help over a 4 min period and when he finally came out he was scolding and rude and was like this the next 2 nights. The breakfast was horrible and and the cleaning of the room is obviously...

Review collected in partnership with Country Inns & Suites By Carlson
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Thank 772stephanl
CISsmynra, General Manager at Country Inn & Suites By Carlson, Smyrna, responded to this review

Dear 722stephani, We apologize for the disappointing service you received from our staff. Our team works hard to make sure our guests are comfortable and receiving our best service. We appreciate you bringing this matter to our attention, and hope for another opportunity to exceed your expectations in the future. Please feel free to reach out to me as I...

Katy, Texas
Reviewed 27 May 2016

Nope it is not the St. Regis or a boutique hotel but it was great for my purposes. My family and I arrived Wednesday at 7:30 long before check in. I called and the very nice lady said that she did not have a room ready but if one became available she would call me. And call me she did...

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2Thank Andrea W
CISsmynra, Front Office Manager at Country Inn & Suites By Carlson, Smyrna, responded to this review

Thank you for your feedback and for taking the time to write about your experience! We are delighted to read that you enjoyed your room and that it was quiet so you could relax. We are happy our desk staff was able to meet your needs.We look forward to your next stay!

Smyrna, Georgia
Reviewed 25 May 2016

Review collected in partnership with Country Inns & Suites By Carlson
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2Thank Lori W
CarlsonRezidor, Online Customer Care at Country Inn & Suites By Carlson, Smyrna, responded to this review

Anoka, Minnesota
Reviewed 23 May 2016

Review collected in partnership with Country Inns & Suites By Carlson
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2Thank mrbdwarf
CISsmynra, Front Office Manager at Country Inn & Suites By Carlson, Smyrna, responded to this review

Highlands Ranch, United States
Reviewed 20 May 2016

Review collected in partnership with Country Inns & Suites By Carlson
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1Thank Gregory M
CISsmynra, Front Office Manager at Country Inn & Suites By Carlson, Smyrna, responded to this review

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Family Rooms
  • Non-Smoking Rooms
  • Suites
In your room
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service

Additional Information about Country Inn & Suites By Carlson, Smyrna

Address: 2175 Church Road SE, Smyrna, GA 30080
Region: United States > Georgia > Smyrna
Price Range: $140 - $187 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Smyrna 2.5*
Number of rooms: 67
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Also Known As:
Country Inn And Suites Smyrna
Country Inn & Suites Smyrna Hotel Smyrna
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Questions & Answers

Here's what travellers have asked, with answers from Country Inn & Suites By Carlson, Smyrna staff and other travellers.
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Questions? Get answers from Country Inn & Suites By Carlson, Smyrna staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Top floor is quiet. Ask about water pressure.”
 of 5 bubbles 243DLP, 14 Feb 2017 | Read review
“Worth the splurge!”
 of 5 bubbles Bookmon, 5 Apr 2016 | Read review
“Suites are large and great if you have kids”
 of 5 bubbles dlewisfl, 30 Jul 2015 | Read review
“top floor was very quiet.”
 of 5 bubbles TOMMUR, 4 Jul 2015 | Read review
“Hotel is right on highway so if you are a light sleeper request a room on the other end.Preferably one with a view of your well-lit car!”
 of 5 bubbles karenbU2929VJ, 21 May 2015 | Read review
5 of 5