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Comfort Inn & Suites Galleria

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113 Reviews from our TripAdvisor Community

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Showing 113: English reviews
Murfreesboro, Tennessee, Usa
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 5 weeks ago

Worst hotel experience ever. I stay in alot of Choice hotels. After 2 nights at this property, I will never stay in a Choice hotel again. Rooms are aged, A/C barely worked and the pool looked like a dirty hot tub. I told the front desk that it smelled like someone was cooking meth in a room a few doors... More 

Helpful?
Thank Will K
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 5 September 2016

We booked this hotel for the proximity to Six Flags. We were not planning on staying in the room for needing to stay on-site for an extended duration, so we looked for a no frills place. We got it. Checkin was smooth and customer service was great at the hotel. Parking was free. The rooms were clean. We stayed on... More 

Helpful?
Thank Mary S
Shehzad L, Manager at Comfort Inn & Suites Galleria, responded to this review

Thanks so much for taking the time out to leave us this message, Mary, we really appreciate the comments so we can better ourselves. We are under renovation and just started the 3rd floor two days ago so that smoky smell will be gone once our renovations are complete. Our pool received the attention needed and looks great now :)... More 

Alabama, New York
Level Contributor
22 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 31 August 2016

Perused the reviews for this establishment. Was skeptical to say the least, but was willing to give them a try. Someone reviewed earlier of their BAD experience and mentioned how wonderful Dominique was in spite of the BAD review. Well, this is not a BAD review. This is a VERY GOOD review. Dominique's name tag stated FRONT DESK CLERK. Should... More 

Helpful?
Thank Mindlemeyer H
Shehzad L, Manager at Comfort Inn & Suites Galleria, responded to this review

Hi there, thank you so much! It was a pleasure having you stay with us at our property, you two were wonderful guests! Looking forward to seeing you again in the near future when you are visiting your son :) Thank you for choosing to stay with us and keep in touch! Will pass the message along to Domenique. Thank... More 

New York City, New York
1 review
Reviewed 18 August 2016 via mobile

After reading through these reviews I must say that my experience was far from others. The hotel is okay. Wouldn't rate it more than 2 stars but definitely is a good cheap hotel to stay at while exploring the area. My partner and I weren't in the room often given we were visiting his family and was eager to explore... More 

Helpful?
Thank Tammyehim
Shehzad L, Manager at Comfort Inn & Suites Galleria, responded to this review

Thanks Tammy, we appreciate you very much for the comments. Do you mind reaching out to me and sharing some ideas on improving our breakfast? My email is CISSmyrna@gmail.com. Thanks again! More 

Tampa, Florida
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 2 August 2016

We went to six flags and everything was booked so we went with this hotel. It's only about a 10 minute drive to six flags. It is an older hotel that has seen better days. We initially got a room where the bed made noise every time you moved. They were nice about offering another room. The hotel has a... More 

Helpful?
Thank shannond42
Shehzad L, Manager at Comfort Inn & Suites Galleria, responded to this review

Thanks Shannon, we appreciate you taking the time out to leave us the message. We are under renovations and promise the next time you visit we will be fully renovated. You will love it, our new rooms look amazing. Looking forward to serving you in the near future. Thank you again! More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 20 July 2016 via mobile

We came to Atlanta for a mini-vacation so our foster daughter, who has never stayed in a hotel before, can live a dream by seeing real dolphins at the Georgia Aquarium. We drove straight through from Lexington Missouri. We had issues with our room because our room cards wouldn't work...even the master key. Dominique was great! Loved him(The only reason... More 

Helpful?
2 Thank Sallywag53
Olyphant, Pennsylvania
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 1 July 2016 via mobile

After a great experience staying at the Comfort Inn in Montgomery AL, we chose this one. We were NOT disappointed! Everyone and everything was wonderful. Breakfast was fresh and plentiful. The room was large and clean. Finally, the staff..over the top helpful, cheerful, made us feel like old friends. Stay here, you won't be disappointed.

Helpful?
Thank Donna S
Shehzad L, Manager at Comfort Inn & Suites Galleria, responded to this review

Thank you so much for taking the time out to leave us this review. We truly appreciate you choosing to stay with us and hope you will be back again soon! Thanks again! More 

Chicago, Illinois
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 27 June 2016

I booked this hotel because close access to the expressway. When I made reservation I put in the notes I needed a room that was on the ground floor because I had a person in my party that could not walk far. I called the night before to confirm that note and was told it would not be a problem... More 

Helpful?
1 Thank Cam411
Shehzad L, Manager at Comfort Inn & Suites Galleria, responded to this review

Hi there, thank you for taking the time out to leave us this review. We are sorry your visit was not a great one and your comments help us get better. We are under renovation and the property is looking great and we hope you will give us another try in the future. We have addressed all of the comments... More 

Exeter, New Hampshire
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 7 June 2016 via mobile

One night stay for business and I remember why I avoid Comfort Inn. Everything is outdated here except the TV that only shows standard definition. The room smells musty, the bed is well used, and the furnishing have a lot of wear. My biggest complaint of hotels these days is no power outlets on the lamps near the bed. Small... More 

Helpful?
Thank Nosajtravelstheworld
Shehzad L, Front Office Manager at Comfort Inn & Suites Galleria, responded to this review

Thanks for taking the time to write to us. As you know, we are under renovation and updating all furniture, beds, lamps etc. All night stand and desk lamps have USB outlets and power outlets on them now, we will be complete after the summer. I hope you will give us another try at that time. We do appreciate your... More 

Mount Juliet, Tennessee
Level Contributor
253 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 150 helpful votes
Reviewed 24 May 2016

I enjoyed the room I came in a couple hours early and the gentleman at the front desk who's name might have been Dominic was so friendly and professional. He made sure I had directions to get to a concert the next night. Breakfast was ok the pool looked cleaned I didn't use it but it looked nice they have... More 

Helpful?
Thank tinkerbsb
Shehzad L, Manager at Comfort Inn & Suites Galleria, responded to this review

Thank you so much for taking the time out to leave us the review and also choosing to stay with us! The items you mentioned will have immediate attention put on them, thank you for letting us know. We truly appreciate you and thank you once again, looking forward to seeing you again in the near future! More 

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Laundry Service
  • Multilingual Staff
  • Breakfast Available
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Comfort Inn & Suites Galleria, a Smyrna hotel near Cumberland Mall, Cobb Galleria Centre, and Six Flags Over Georgia The Comfort Inn & Suites(R) Galleria is ideally situated among Cobb Galleria Centre, Cumberland Mall, Six Flags White Water and Six Flags Over Georgia. We are minutes from downtown Atlanta attractions, including: Philips Arena Georgia Dome Georgia Aquarium Georgia World Congress Center Georgia International Convention Center Life University, Southern Polytechnic State University and Chattahoochee Technical College are only minutes away. Our hotel is at the entrance to a business park. Our amenities include: Free local calls Free coffee Free weekday newspaper Free wireless high-speed Internet access Exercise room and indoor pool Your Morning Breakfast is full of hot and delicious options, making breakfast at the Comfort Inn & Suites Galleria the perfect way to start your day. Enjoy our free hot breakfast featuring eggs, meat, yogurt, fresh fruit, cereal and more, including your choice of hot waffle flavors! Business travelers enjoy two-line telephones and access to copy and fax machines. Our business center offers Internet access. Our meeting rooms are available. All rooms include refrigerators, microwaves, coffee makers, irons, ironing boards, hairdryers and cable television. Oversized suites, whirlpool suites, two-room suites and executive rooms are also available. Non-smoking rooms are available. Guest laundry facilities are onsite. Whether traveling for business or pleasure, Comfort Inn & Suites Galleria is the perfect home away from home when visiting the Smyrna area. Book your room today. ... more   less 

Additional Information about Comfort Inn & Suites Galleria

Address: 2800 Highlands Parkway, Smyrna, GA 30082
Region: United States > Georgia > Smyrna
Price Range: $116 - $158 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn & Suites Galleria 2.5*
Number of rooms: 72
Reservation Options:
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Also Known As:
Comfort Inn & Suites Galleria Hotel Smyrna
Comfort Inn And Suites Galleria
Comfort Inn Galleria
Comfort Inn Smyrna
Smyrna Comfort Inn
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn & Suites Galleria staff and other travellers.
2 questions
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Freeport, Grand Bahama Island
3 months ago
Atlanta, Georgia
over a year ago

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Questions? Get answers from Comfort Inn & Suites Galleria staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Dont stay here if you want a good room”
 of 5 bubbles 612willk, 31 Oct 2016 | Read review
“Avoid the 3rd Floor!”
 of 5 bubbles E2351WSmarys, 5 Sep 2016 | Read review
“Room 120 was wonderful for special needs (handicapped) person.”
 of 5 bubbles MindlemeyerH, 31 Aug 2016 | Read review
“1st floor newer rooms, 2nd floor construction, 3rd Roaches oops sorry Palamento Bugs”
 of 5 bubbles Cam411, 27 Jun 2016 | Read review
“Rooms further down the hall away from the elevator would be quieter.”
 of 5 bubbles EjayMobile_Alabama, 11 Feb 2016 | Read review
5 of 5
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