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Comfort Inn & Suites Smyrna

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#5 of 12 Hotels in Smyrna
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Comfort Inn & Suites Smyrna
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148 Reviews from our TripAdvisor Community

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There are newer reviews for Comfort Inn & Suites Smyrna
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Showing 148: English reviews
Tallahassee, Florida
Reviewed 19 May 2015

We stayed here recently while attending a music festival in Kennesaw, GA. The first room they offered was below the ground floor, had a door that opened to the outside (motel style), and smelled quite musty (though it looked very clean). When we alerted the staff at the desk we were immediately offered another room, and since another king room...

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Helpful?
Thank Kimberly H
Michael D, General Manager at Comfort Inn & Suites Smyrna, responded to this review

We hoped you enjoyed the festival in Kennesaw, GA. There are many such concerts, festivals and major sporting events located just a short drive from our hotel. We are happy to see you enjoyed your stay at the hotel and the room was comfortable, we strive to offer the best guest experience possible. Thanks for your kind comments and looking...

Newport News, Virginia
Reviewed 19 May 2015 via mobile

Rooms were nice, breakfast was mediocre, close enough to find stuff to do without the Atlanta traffic. Parking is a bit of a disaster but manageable. Staff was indifferent. Plenty of good eats within short driving distance and a wide variety. One of my better trips to Georgia. All in all, I would come back.

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Helpful?
Thank Xplic1tbikes
Michael D, General Manager at Comfort Inn & Suites Smyrna, responded to this review

We agree our ideal location is close to many local attractions and you don't have to deal with a lot of the Atlanta traffic. We are also fortunate to have some nice eateries close to our hotel as well. Looking forward having you as our guest again and being of service to you and your family

Reviewed 30 April 2015 via mobile

Nicely remodeled room. Mark was very helpful in arranging to keep our room another night without having to change rooms. Charlene, in the breakfast area, fun to talk with, really wanted to help us find local attractions. Yes, we'd stay here again.

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Helpful?
Thank KathyDid
Michael D, Manager at Comfort Inn & Suites Smyrna, responded to this review

Thank you for your kind response. We are proud of Mark and Charlene's dedication towards making all of our guest's stays the best possible. All of our staff share this same passion towards offering the best services possible. Looking forward to being of service to you and your family again.

Fort Wayne, Indiana
Reviewed 10 April 2015

Melissa at the front desk was very friendly and helpful. She was there to check us in that night and also checked us out the next morning. I appreciated that after riding in a full car all day and was ready to get some sleep, she was polite and friendly. Thank you Melissa for being a kind and courtesy person.

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Helpful?
Thank shellbell1326
Dave D, General Manager at Comfort Inn & Suites Smyrna, responded to this review

Thanks for your kind words. The staff and I strive to ensure each of our guest leave having an grand experience

Texas
Reviewed 9 April 2015

I travel alot and its a shame that the front desk didnt know the area or the basic knowledge of what a hand towel was. Check in was slow being that it was only 1 person ahead of me. Where did the hotel find these people? The african american overweight lady at the desk moved extremly slow and wasnt at...

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Helpful?
Thank Mary W
Dave D, General Manager at Comfort Inn & Suites Smyrna, responded to this review

I'm very sorry that you feel the staff here and I are clueless. I have a professional staff here. We strive to provide each of our guest with an grand experience. I am at the hotel every day even on my day off I am here. I am here till 7 PM each weekday and no I just don't sit...

Roscommon, Michigan
Reviewed 7 April 2015

Nite manager was courteous & helpful at check-in and daytime staff were equally helpful and courteous. Room was very comfy and hotel was very quiet and peaceful. Wife & I always stay at Comfort Inns on driving trips and have always been satisfied. This one stood out for motivated staff

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Helpful?
Thank Joseph B
Dave D, General Manager at Comfort Inn & Suites Smyrna, responded to this review

Thanks for your kind words. The staff and I strive to ensure that each of our guest leave having a grand experience. I hope we can serve you and your family again

Reviewed 1 April 2015

This was not the best hotel visit I've had. 4 times we went to go to our room and the keys stopped working - once they even never worked upon replacement. Gnats were all over our room, and the pool was FREEZING cold all 3 days we were there. Pretty ridiculous.

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Helpful?
Thank Loeweb821
Dave D, General Manager at Comfort Inn & Suites Smyrna, responded to this review

I'm sorry that your keys didn't work. We strive to ensure each of our guest leave with an grand experience. I hope you would allow us to show you what we can do here. Please contact me

Holland, Michigan
Reviewed 31 March 2015 via mobile

Traveling from Florida to Michigan, we needed a convenient place to stay. Found a great girl with a super friendly staff that you will really appreciate. Their dinner recommendation was terrific, the room was very comfortable and clean, and the breakfast was adequate. Conviently located just off I-75, this was a great stop on our way north.

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Helpful?
Thank Dave T
Dave D, General Manager at Comfort Inn & Suites Smyrna, responded to this review

I want to thank you for your kind words. The staff here and I strive to ensure that each of our guest leave having an grand expereince

Cleveland, Tennessee
Reviewed 19 March 2015

My wife and i stayed here on a business trip recently and we found this hotel to be first rate. The rooms were spacious and clean. The bed was very comfortable and the big HD flat screen was a nice touch. Breakfast bar was well stocked and the breakfast was good. The staff, particularly Melissa, was hospitable, friendly and warm....

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Helpful?
Thank GipsyLane
Dave D, General Manager at Comfort Inn & Suites Smyrna, responded to this review

Thanks for your kind words, I'm very sorry that you didn't get a full night sleep. I wish there was something that we could have done to help in that manner. We would love to have you and your family come back to stay with us

Reviewed 18 March 2015

I stayed 2 nights for business and I was highly disappointed at the actions of the Manager.The staff was great and my room was cleaned very well. I just didn't like how the manager handled other guest complaints. He was very unprofessional and its sad that this beautiful hotel would hire this type of loud mouth trash. He seemed angry...

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Helpful?
1Thank Kimberlykos12
Dave D, General Manager at Comfort Inn & Suites Smyrna, responded to this review

I would like to take the time to speak with you on this matter. I don't know what you were referring to. We do have 2 Dave's at this location and I will never flit with one of my staff members in front of or behind the desk with any of my staff. So if you would like to talk...

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Breakfast Available
  • Airport Transportation
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
All rooms comes with a 40 inch TV. Free parking, on-site laundry,NOT PET FRIENDLY ... more   less 

Additional Information about Comfort Inn & Suites Smyrna

Address: 2221 Corporate Plaza Pkwy SE, Smyrna, GA 30080 (Formerly The Inn and Suites at Galleria, a Rodeway Inn & Suites)
Region: United States > Georgia > Smyrna
Price Range: $146 - $253 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Comfort Inn & Suites Smyrna 2*
Number of rooms: 76
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Also Known As:
Magnuson Atlanta Smyrna
Best Western Smyrna
Magnuson Atlanta Hotel Smyrna
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn & Suites Smyrna staff and other travellers.
2 questions
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over a year ago

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Questions? Get answers from Comfort Inn & Suites Smyrna staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a barrier free room if you have difficulty getting into the bathtub as the lip of it is rather high.”
Zapatogrande, 2 Feb 2017 | Read review
“4th floor, facing away from the freeway was a good location”
937susannet, 29 Jan 2017 | Read review
“1st Floor rooms have exterior door as well as interior door, making for convenient access from parking lot.”
TeutonicNight, 24 Jan 2017 | Read review
“Not a first floor hotel!”
hdep48, 22 Jan 2017 | Read review
“If you must stay here, get a top floor room!”
  • wall with vomit
  • fake nail on the floor
  • vomit on the bed/bedskirt
kabob79, 9 May 2016 | Read review
5 of 5