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Quality Inn & Suites

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54 Reviews from our TripAdvisor Community

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Showing 53: English reviews
Jacksonville, Florida
Reviewed 3 weeks ago via mobile

We thought this would be a step up from Super 8. Boy were we wrong. The carpets are filthy. There are exposed electrical outlets. Even though we were in a supposed to be in a no smoking wing the people next door to us were smoking. We smelled it all night long. It was extremely noisy as this hotel is...

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Helpful?
Thank FlaGirl919
MasterkeyHotels, Guest Relations Manager at Quality Inn & Suites, responded to this review

Dear Valued Guest: Thank you for taking the time to review our property. We apologize for failing to meet your expectations in several areas. The problems that you mentioned have been brought to the attention the management team and the entire staff and the appropriate actions have been taken to resolve these issues in a timely manner. We appreciate your...

Tybee Island, Georgia
Reviewed 30 October 2016

I stayed here for 4 nights with my husband to get out of the way of Hurricane Matthew. The front desk staff was extremely busy but very professional and nice. Our room was clean and the bed was comfortable. The a/c, microwave and the refrigerator worked properly. The shower had sufficient water pressure. They provide a guest laundry room. They...

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Helpful?
Thank barefoot52
MasterkeyHotels, Guest Relations Manager at Quality Inn & Suites, responded to this review

Dear Valued Guest: Thank you for such a terrific review! We appreciate your positive feedback regarding your most recent stay here at the Quality Inn & Suites Waycross. We're delighted that you enjoyed your clean, comfortable room, the amenities and noticed our cordial staff. We will ensure our team are reminded of the outstanding job they are doing. Once again,...

Reviewed 28 October 2016

Room was clean and slept great once we finally were allowed to check in. Tried to check in at what they call check in and was told we couldnt check in for another hour. That was fine. We found something to do and came back at 5pm was given a key and went to the room. It still hadnt been...

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Helpful?
Thank Jean B
MasterkeyHotels, Guest Relations Manager at Quality Inn & Suites, responded to this review

Dear Valued Guest: Thank you for taking the time providing us with feedback from your recent stay. We are glad to hear that you found the room clean and the bed comfortable, but we apologize for the inconvenience you encountered from the front staff. The management team reviewed your comment and they are looking into this matter. Again thank you...

Brunswick, Georgia
Reviewed 13 October 2016 via mobile

This was an unexpected trip that we really didn't wanna have to take, but it was a necessary evil. We were under a mandatory evacuation and fortunately found a hotel here. The only good thing about it was it was only a hour away from home which was way better than some people had to travel. Check in was supposed...

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Helpful?
Thank kiki012006
MasterkeyHotels, Guest Relations Manager at Quality Inn & Suites, responded to this review

Dear Valued Guest: Thank you for providing your feedback regarding your recent stay at our property. We are pleased to hear that your stay was satisfactory, but apologize for the issues you experienced during your time with us. It appears we failed in giving you the high standard of hospitality, you deserved. Your comments have been communicated to the management...

St. Simons Island, GA
Reviewed 27 September 2016 via mobile

Last minute booking but was accommodated in a requested king room. Front desk was very friendly. Room had newer (laminated) wood floors. Not hardwood floors as the front desk referred to as having. The room stunk. Not quite sure why. Dropped everything and left. Returned a few hours later to find the bathroom sink full of dirty water and stopped...

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Thank judissi
Reviewed 5 September 2016 via mobile

Rooms are moldy and smell. Sheets and comforters have stains. Carpets are stained. Guest services was not accomodating. Had to request chairs over 5 times for the conference room, where we had elderly wanting to sit for our reunion. Was told they would not give any and we had to make do with the 6 chairs we had. Asked to...

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Thank ldavis1520
Reviewed 13 June 2016

Bugs outside the room and in it. Some on the bed. I told someone twice about it. Nothing was done. The restaraunt was excellent. Staff was not friendly. One person was not friendly at all. The motel is run down.

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Helpful?
Thank Jeannie W
Melbourne, Florida
Reviewed 29 May 2016

The staff at this property is wonderful -- everyone greets you warmly and the front desk staff is happy to serve you. That has not changed in the 2 years we have been staying here. Unfortunately, the condition of the property shows a lack of upkeep -- window curtains torn, furniture dated and in poor condition, and, in general this...

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Helpful?
Thank lancepj
Douglasville, GA
Reviewed 27 May 2016

Spent one night on business in the area. Had stayed before a few years back and it was just fine. It gets hot in south GA. and Waycross is in south GA. It was in the upper 80s when I arrived and after checking in, I wanted to get some ice. I walked the entire place and found three ice...

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2Thank trilobiteman
Kenefic, Oklahoma
Reviewed 23 May 2016

I stayed from May 17th to May 20, 2016. I had to stay one more day. I came by bus and had to stay one more day. I filled out a complaint form and the guy asked if I was on medication. Staff was not friendly. The restaurant was excellent. I would not recommend this place. It was terrible.

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1Thank TYLJNN6

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Spa
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Breakfast
  • Breakfast Available
  • Meeting Rooms
  • Free Parking
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Holiday Inn Hotel Waycross Georgia. Located at the intersection of US 1, 82 & 23 we offer suites, regular guest rooms, free local calls, free full breakfast buffet for each paid guest, 25' televisions, hair dryers guest laundry, fitness center, putting green, pool, copy and fax service. Pets are allowed with a service fee of $15.00. Packages available include the 'Okefenokee', featuring Georgia's natural wonder the Okefenokee Swamp Park and golf at the Laura Walker State course. Reservations and pricing are available at 1-912-283-4490. ... more   less 

Additional Information about Quality Inn & Suites

Address: 1725 Memorial Dr, Waycross, GA 31501-1043 (Formerly Holiday Inn Waycross)
Region: United States > Georgia > Georgia Coast > Waycross
Price Range: $76 - $94 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Quality Inn & Suites 3*
Number of rooms: 135
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Also Known As:
Quality Inn And Suites
Quality Hotel Waycross
Holiday Inn Waycross
Waycross Holiday Inn
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Questions & Answers

Questions? Get answers from Quality Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on the south side are quieter”
 of 5 bubbles , 13 Jun 2016 | Read review
“Get a room that does not face the West - the sun will heat up your room.”
 of 5 bubbles trilobiteman, 27 May 2016 | Read review
“None of the rooms are good. It was noisy.”
 of 5 bubbles TYLJNN6, 23 May 2016 | Read review
“Great King bed very comfy. Wonderful full breakfast bar.”
 of 5 bubbles dalstar1, 24 Sep 2015 | Read review
“nice location to various highways...”
 of 5 bubbles jaesanb, 6 Jul 2015 | Read review
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