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Comfort Suites

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73 Reviews from our TripAdvisor Community

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Showing 72: English reviews
Hoffman Estates, Illinois
Reviewed 4 days ago NEW

Hotel is a couple of blocks off Hwy 575 in Woodstock and just a short distance to downtown Woodstock. The king suite was very nice with an arched dividing wall between the bed area and the rest of the suite. Décor could use updating and the sofa-sleeper was not very comfortable to sit on, however, the king bed was very...

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Helpful?
Thank ked4300
Roy P, Guest Relations Manager at Comfort Suites, responded to this review

Dear ked4300, Thank you for your review, your feedback and your comments regarding your stay. We strive to give you a great experience, and I am pleased to learn that we were able to meet your expectations in many ways; though I regret to hear that you weren't thoroughly impressed with our decor and breakfast. We appreciate your rating and...

Reviewed 23 October 2016 via mobile

We have stayed here quite a few times, while playing baseball in Marietta. It is always clean and comfortable. The staff is usually great. This time, Kim was rude and unfriendly. She must have been having a bad night, because she acted like we were imposing on her to use this hotel and her time. Everyone else has been great....

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Helpful?
Thank Mike M
Roy P, Guest Relations Manager at Comfort Suites, responded to this review

Dear Mike M, Thank you for taking the time to let us know how you enjoyed your stay with us! It is very rewarding to hear from you on this matter and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. Your comments regarding the ways we can still improve are just as...

Palatine
Reviewed 3 August 2016

recently stayed for a week. This is one of the older Comfort Suites that is in dire need of an update. the rooms are decent and pretty clean, and the beds are fine, but not a place I would choose to stay in again. Staff was okay, some were very nice, some not so much. Location is off the beaten...

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Helpful?
Thank Mari80
Roy P, Guest Relations Manager at Comfort Suites, responded to this review

Thank you for completing our guest satisfaction survey and sharing your experience. We can't thank you enough for sharing the ways that we were able to impress you and the ways that we can continue to improve upon our service and hospitality. hope that you enjoyed our accommodations and hospitality and that you'll return to experience the full benefit of...

Reviewed 21 July 2016

This location is several blocks off the main road with only a very small sigh that says HOTEL with an arrow. The shower walls were cracked, the drapes did not match the header and the carpet was old. The a/c unit was 2 feet from the bed so the vent blew cold air on you all night. The breakfast was...

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Helpful?
Thank Donald G
Roy P, Guest Relations Manager at Comfort Suites, responded to this review

Thank you for sharing your experience, and I am so sorry to learn that we failed to meet your expectations of quality service and accommodations. I apologize if you did not feel that our housekeeping met your own standards of cleanliness, though our own standards are very high and include checking up to ensure that rooms are as clean as...

Cleveland, Georgia, United States
Reviewed 16 July 2016

We were in Woodstock for a softball tournament and this hotel was great for meeting our needs. Be sure to request specifically King with sleeper sofa vs. 2 queens depending on your needs when booking. We stayed in a room with 2 queen beds and a sleeper sofa. The room had a coffee maker and small refrigerator with a bar...

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Helpful?
Thank MitziDuRN
Roy P, Guest Relations Manager at Comfort Suites, responded to this review

Thank you for taking the time to let us know how you enjoyed your stay with us! It is heartwarming to hear of how our efforts to give you a great experience, filled with cleanliness, comfort and convenience have been successful. On behalf of our entire staff, we thank you for your business and we hope to see you again...

Nebraska
Reviewed 30 June 2016

Another well maintained, comfortable and very clean Comfort Suites. Just off busy Hwy 92 and I575. A luxury hotel could not have been any more comfortable. Quiet. Had an outdoor pool but unfortunately did not have time to enjoy. Nearby restaurants including Ruby Tuesday. I would defintely stay here again. Friendly services.

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Helpful?
Thank landlockedNebraska
Roy P, Guest Relations Manager at Comfort Suites, responded to this review

Thank you for taking the time to share your feedback and to acknowledge the efforts of our hardworking staff to be as accommodating, helpful and welcoming as possible. It is heartwarming to hear of how our efforts to impress you with our hospitality, comfort and convenience have been successful. It means a lot to us that you've allowed us to...

Reviewed 19 June 2016 via mobile

Hardest bed I have ever slept in. Loudest air conditioner,cutting on and off. Worst shower head and the hot and cold water are backwards. Smallest pool I have ever seen. Location worked for what we were doing. The people are very nice!

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Thank Teresa P
Roy P, Guest Relations Manager at Comfort Suites, responded to this review

Thank you for your review, your feedback and your comments regarding your stay. I am sorry to hear that you did not have a completely comfortable stay at our hotel we are now informed the management about your concerns regarding with your request which didn't grant your comfort and convenience are our top priorities. I do thank you for bringing...

Stephens City, United States
Reviewed 25 April 2016

My wife and I were in Atlanta for training. We have stayed in a Comfort Suites before and were very happy with everything. Our stay at Woodstock was good Helen at the front desk when we arrived Tuesday April 20 was friendly and very helpful. Breakfast in the morning and every morning (4 days) was great. Different choices everyday and...

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Helpful?
Thank David M
Roy P, Guest Relations Manager at Comfort Suites, responded to this review

Thank you for reporting this incident you had in the hotel. We are already making reports about this so the management will be informed by this news. We are very sorry about your disappointment but rest assured, your concerns will be highly appreciated to better our services to our dear customers. We hope you can consider us again after the...

Reviewed 24 April 2016

My grand daughter and I attended a conference in the area. We arrived early to the hotel. They check us in early. Inviting and friendly. Beds & pillows are so comfortable. Morning breakfast wonderful.

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Helpful?
Thank dorias2016
Roy P, Guest Relations Manager at Comfort Suites, responded to this review

I am so glad to hear from you and to discover that you enjoyed your stay with us so much.It is very rewarding to hear your perspective of our hotel and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. On behalf of our entire staff, we thank you for your business and...

Phoenix, Arizona
Reviewed 20 April 2016

This hotel was home for two weeks while in town for business,and proved to be a great value. Breakfast was decent, the location was convenient to many stores and restaurants, and the room was comfortable. No complaints here. WiFi was fine for me, but the fitness room could definitely be improved with some sort of resistance equipment. I believe the...

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Helpful?
Thank Phillip M
Roy P, Guest Relations Manager at Comfort Suites, responded to this review

Thank you for leaving your five star rating of our hotel. Thank you for taking the time to share your feedback and to acknowledge the efforts of our hardworking staff to be as accommodating, helpful and welcoming as possible. It is rewarding to hear that we have succeeded in making you feel at home and that you experienced no difficulties...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Breakfast Available

Additional Information about Comfort Suites

Address: 340 Parkway 575, Woodstock, GA 30188-3893
Region: United States > Georgia > Woodstock
Price Range: $122 - $179 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites 2.5*
Number of rooms: 59
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Questions & Answers

Questions? Get answers from Comfort Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Would recommend king suite unless traveling with kids.”
 of 5 bubbles ked4300, 3 Dec 2016 | Read review
“Be sure to specify what type of room you need upon booking. king vs. 2 queens/sleeper sofa”
 of 5 bubbles MitziDuRN, 16 Jul 2016 | Read review
“Top floor if you can no one above you to make noise.”
 of 5 bubbles W9076RNdavidm, 25 Apr 2016 | Read review
“Room that is at the end of the hall”
 of 5 bubbles dorias2016, 24 Apr 2016 | Read review
“Second floor may be a little quieter, but all seem to be good. I love the king size bed!”
 of 5 bubbles larryabrewer, 18 Apr 2016 | Read review
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