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Brasstown Valley Resort & Spa

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1 room 2 adults 0 children
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Brasstown Valley Resort & Spa
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797 Reviews from our TripAdvisor Community

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Showing 797: English reviews
Macon, Georgia
Reviewed 1 week ago

My husband and I took our teenage son here for his birthday trip. Everything about the property is well maintained. The rooms are clean and up to date. The lobby is cozy and comfortable, but a little dark in the evenings if you are trying to read. We were there in the winter so they had a fire in the...

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Helpful?
Thank Susie G
BrasstownStaff, General Manager at Brasstown Valley Resort & Spa, responded to this review

Happy birthday to your son and thank you for choosing to be our guest and for taking the time to provide your feedback. I appreciate your business and was delighted to read your positive comments as it is our mission to provide "Magic Moments" for our guests. I will personally thank all of my staff for providing you with an...

Riceville
Reviewed 1 week ago via mobile

My wife and I travel here at least twice per year. I have my father in law staying here at least the same. I have brought some employees up as well and everyone equally enjoys it. Something's you must know to enjoy this place. One, it is rustic type spa resort with a mountain feel and atmosphere. Towns around it...

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Helpful?
Thank Ken K
BrasstownStaff, General Manager at Brasstown Valley Resort & Spa, responded to this review

Thank you for continuing to choose to be our guest and for taking the time to provide your feedback. I appreciate your business and was delighted to read your positive comments as it is our mission to provide "Magic Moments" for our guests. I will personally thank all of my staff for providing you with an exceptional experience. We welcome...

Dothan, Alabama
Reviewed 1 week ago

It was very cold when we stayed at this beautiful resort. They had fires going in the public places. School was out, so there were a lot of children around. Ate lunch at the grill and dinner in the mail restaurant. Food was above average, and service good. A very pleasant stay-wish we could have walked the grounds, but it...

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Helpful?
Thank eds672
BrasstownStaff, General Manager at Brasstown Valley Resort & Spa, responded to this review

Thank you for choosing to be our guest and for taking the time to provide your feedback. I appreciate your business and was delighted to read your positive comments as it is our mission to provide "Magic Moments" for our guests. I will personally thank all of my staff for providing you with an exceptional experience. We welcome the opportunity...

Cartersville, Georgia
Reviewed 1 week ago

My and wife went to this resort the week after New Years and we found it to be a warm and welcoming hotel and resort. As with most things, it is the people who make the difference and everyone here is nice and friendly. We would like to thank Al, one of the managers, for getting our online discounted reservation...

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Helpful?
Thank Todd6166
BrasstownStaff, General Manager at Brasstown Valley Resort & Spa, responded to this review

Thank you for choosing to be our guest and for taking the time to provide your feedback. I appreciate your business and was delighted to read your positive comments as it is our mission to provide "Magic Moments" for our guests. I will personally thank Al and all of my staff for providing you with an exceptional experience. We welcome...

Reviewed 1 week ago

The waitstaff in the restaurants were pleasant, but the other staff personnel were rude, unaccommodating, never smiled, and were as dreary as the hotel. I was in the area on business. This is certainly not a place I would want to return to for a vacation!

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Helpful?
Thank trvlr387
BrasstownStaff, General Manager at Brasstown Valley Resort & Spa, responded to this review

Thank you for being our guest and I apologize that you did not enjoy your visit. I appreciate your positive comments regarding our wait staff. I was quite surprised to read that you felt our other staff were rude. I would welcome the opportunity to personally apologize and gather additional feedback with a focus on eliminating future occurrences at your...

Dacula, Georgia
Reviewed 2 weeks ago

Came during the summer last time and stayed in a cottage. This time we stayed in the Lodge. The rooms are updated with a fridge and microwave/coffee maker, so that is all nice to have too. But, they gave up closet space at least in the room we had to wedge in the applicances. But still a nice comfortable room....

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Helpful?
Thank jgwisdom
BrasstownStaff, General Manager at Brasstown Valley Resort & Spa, responded to this review

Thank you for choosing to be our guest and for taking the time to provide your feedback. I appreciate your business and was delighted to read your positive comments as it is our mission to provide "Magic Moments" for our guests. I will personally thank all of my staff for providing you with an exceptional experience. We welcome the opportunity...

Myakka City, Florida
Reviewed 2 weeks ago

Visited Dec 23 and booked a reservation 3 weeks in advance. When we called the day of arrival, we asked if we could get in sooner, however they said no as they were overbooked. This was a lie as over 50% of the tables were empty. There were young people working as server and hostess and all were pretty rude....

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Helpful?
Thank GuessWho1
BrasstownStaff, Food & Beverage Manager at Brasstown Valley Resort & Spa, responded to this review

Thank you for visiting the Dining Room for the Friday night seafood buffet. I was pleased to read that our food preparation appeased your tastes and apologize that the dessert selection was not to your liking and was attended only by one person. We take reservations in a 20 minute interval to maximize our seating capacity and the empty tables...

wp, ny
Reviewed 2 weeks ago

The Brasstown Valley has a beautiful view and at the holidays is very nicely decorated with trees and it's infamous gingerbread house train exhibit. But the service here from soup to nuts is just horrible. And if you need internet connection at all - do not come here. We came for the NYE package. At check in our room still...

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Helpful?
1Thank KirkcollmWp
BrasstownStaff, General Manager at Brasstown Valley Resort & Spa, responded to this review

Thank you for choosing to visit Brasstown and for taking time to share feedback regarding your New Years visit. I apologize for the inconveniences that we caused during your stay. Your feedback is appreciated and will be shared with my team. Your room should have been serviced prior to 5 p.m. daily and your request for items should not have...

Athens, Georgia
Reviewed 2 weeks ago via mobile

While the hotel, golf and restaurant staff were nice, we had a terrible experience with the spa. I am pregnant and they were very rude and unaccommodating when I wanted to use 2 activity credits for a 1 hour massage because they wouldn't allow me to do a 25 minute prenatal massage. They wanted to up-charge me $60 to upgrade...

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Helpful?
1Thank HotelSnobonaBudget
BrasstownStaff, General Manager at Brasstown Valley Resort & Spa, responded to this review

As we discussed, I apologize for the inconveniences you experienced. I have reviewed your specific feedback with my team and we have taken steps to prevent future occurrences. I was pleased that my Front Desk staff created a positive, by adjusting your package. It is my hope that you will provide us with an opportunity to host you once again...

Georgiana, Alabama
Reviewed 3 weeks ago via mobile

My husband and I found this hotel on a discount website at a fraction of the regular rate, so we decided to have a short getaway to the mountains. We enjoyed almost everything about the hotel. Eugene, the valet, was very nice, as were the people at check-in. They knew about our special price, but still treated us warmly (other...

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Helpful?
Thank Sarah M
BrasstownStaff, General Manager at Brasstown Valley Resort & Spa, responded to this review

Thank you for choosing to be our guest and for taking the time to provide your feedback. I appreciate your business and was delighted to read your positive comments as it is our mission to provide "Magic Moments" for our guests. I will personally thank all of my staff for providing you with an exceptional experience. We welcome the opportunity...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Babysitting
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Nestled among the North Georgia Mountains, Brasstown Valley Resort & Spa quietly redefines the typical mountain getaway. Just a short two-hours from Atlanta, there is something for everyone at Brasstown Valley Resort & Spa. No longer a secret, the 18-hole championship golf course was named among Golf Digest magazine's top places to play. The Stables at Brasstown Valley Resort & Spa offers one- and two-hour guided horseback trail-riding for every skill level. And the 7,500-square-foot Equani Spa, inspired by the area's native Cherokee people, serves up treatments to maximize strength, health, appearance, mental acuity and spiritual balance. ... more   less 

Additional Information about Brasstown Valley Resort & Spa

Address: 6321 US Highway 76, Young Harris, GA 30582-2717
Region: United States > Georgia > Young Harris
Price Range: $227 - $402 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Brasstown Valley Resort & Spa 3.5*
Number of rooms: 134
Reservation Options:
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Also Known As:
Brasstown Valley Resort And Spa
Brasstown Valley Hotel Young Harris
Brasstown Valley Resort Young Harris
Brasstown Valley Resort & Spa Georgia/Young Harris
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Questions & Answers

Here's what travellers have asked, with answers from Brasstown Valley Resort & Spa staff and other travellers.
6 questions
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Jasper, Georgia, United States
Sarasota, Florida, United States
over a year ago
Franklin, Indiana
over a year ago
Atlanta, Georgia
over a year ago
over a year ago

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Questions? Get answers from Brasstown Valley Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Balcony is nice”
 of 5 bubbles Todd6166, 7 Jan 2017 | Read review
“Get a room away from the elevators.”
 of 5 bubbles jgwisdom, 4 Jan 2017 | Read review
“Unless you have kids do not stay in the 18's (518, 418) or even numbers near it. It is right over the kids playground”
 of 5 bubbles KirkcollmWp, 2 Jan 2017 | Read review
“Book spa treatments early”
 of 5 bubbles H8924OZericam, 28 Dec 2016 | Read review
“Request a room with the full balcony overlooking the golf course and mountains!”
 of 5 bubbles 306leen, 12 Dec 2016 | Read review
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