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TownePlace Suites Boise Downtown

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#30 of 55 Hotels in Boise
Certificate of Excellence
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138 Reviews from our TripAdvisor Community

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Showing 136: English reviews
Salt Lake City, Utah
Reviewed 23 August 2016 via mobile

This is a great location near the University and easy access to Capitol. We love the small kitchen and it is especially great to have a fridge. Great Marriott property. Includes a continental breakfast but we opt to use the coffee maker in the room.

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Helpful?
Thank Cremanttraveler
Max L, General Manager at TownePlace Suites Boise Downtown, responded to this review

Cremanttraveler, Thank you for choosing to stay with us and thank you for your very kind comments. I hope we will see you again if you're ever in the area. Sincerely,

Miami, Florida
Reviewed 16 August 2016

I stayed at the TownePlace Suites for a period of about 10 months and had a great experience. The staff was very helpful and the accommodations were exceptional. Chris and Ben at the front desk were incredibly friendly and knowledgeable. I really appreciate the team's effort. When I needed a room, Mary was also very helpful with organizing my reservation....

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Thank DCQTravel
Max L, General Manager at TownePlace Suites Boise Downtown, responded to this review

DCQTravel, Thank you so much for staying with us for the past 10 months. Thank you for the positive words regarding Cris, Ben, and Mary. They are both great people, and we are blessed to have them on our team. We strive to make everyone feel welcome, and we hope to exceeds everyone's expectations. We hope to see you again...

Portland, Oregon, United States
Reviewed 10 August 2016

I drove 500 miles to be present for 2 family events happening in the area on the same day, back to back - I was exhausted. I had called a day or so in advance and arranged for an early check-in since I would be driving all night and wanted a few hours rest before I started my day -...

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Helpful?
Thank Tony F
Max L, General Manager at TownePlace Suites Boise Downtown, responded to this review

Tony F, Thank you so much for staying with us. Also, thank you for you kind words about the hotel and Cris. She does a great job for all the time, so thank you for recognizing her. We strive to help all of our guests have the best stay they possibly can. Thanks again choosing to stay with us, and...

Anchorage, Alaska
Reviewed 2 August 2016 via mobile

Very nice to be within walking distance of downtown Boise. All of the staff were friendly and helpful. Not sure why posters were saying this place is dirty, maybe there were a group of folks that just moved through and dumped their trash? This is a very clean facility. The towels you get on the first night (fluffy and new)...

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Helpful?
Thank Jennifer S
Max L, General Manager at TownePlace Suites Boise Downtown, responded to this review

Hello Jennifer S, Thank you so much for staying with us, and for your review. I would like to apologize that they towels we refreshed in your room weren't the same quality as when you checked in, as well as for the loud dishwasher. Thank you for bringing these to our attention. We appreciate all comments and use them to...

A TripAdvisor Member
Level Contributor
8 reviews
4 hotel reviews
5 helpful votes
Reviewed 30 June 2016 via mobile

This hotel needs to have its Marriott franchise pulled! Never have I seen such a dirty unkept hotel in the Marriott family. I travel over 200 days a year and have never had a Marriott property that wasn't acceptable. This one is not. The front desk staff was kind but the hotel is horrible.

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Thank A TripAdvisor Member
Max L, General Manager at TownePlace Suites Boise Downtown, responded to this review

I am so very sorry that our hotel was not up to standard during your stay with us. I would like to think that what you experienced was an anomoly. I'm not sure if you had issues with your room, public areas, or the entire hotel in general, but please know these comments will be shared with the entire staff....

Albuquerque, New Mexico
Reviewed 29 June 2016

My family had a wonderful visit to Boise and incredible stay at the Towneplace Suites Boise. Mary Finch and Chris Luna made our stay wonderful. I highly recommend to families and people looking for a convenient location at a reasonable price. Special thank again to Mary and Chris. Jeremy from Albuquerque

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Thank jfish2016
Max L, General Manager at TownePlace Suites Boise Downtown, responded to this review

Hi Jermey, Thank you for the kind words, especially about Mary and Cris. I do hope we will see you again if you're ever back in the area.

Denver, Colorado
Reviewed 9 June 2016

This is a comfortable albeit a a little dated. One aspect of the property which was a little disappointing was the TV which was a little fuzzy on all the channel. Additionally, it was aggravating to me that they had set up the default (first) channel to be Fox news.

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Thank DA8026
Max L, General Manager at TownePlace Suites Boise Downtown, responded to this review

Thank you so much for staying with us, and for your review of your stay. I apologize that you did not have a good TV signal I wish we would have know so we could have tried to fix this issue for you. That is not the norm. We will try to keep better vigilant on our TV reception. Again,...

Castle Rock, Colorado
Reviewed 6 June 2016

TownePlace Suites is pretty much the same anywhere...but what makes the difference is the staff and housekeeping in particular! It is located between the airport and downtown...and you won't need more than a handful of minutes to get anywhere! Great for business trips!

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Thank Gregory B
Max L, General Manager at TownePlace Suites Boise Downtown, responded to this review

Gregory B, Thank you so much for the kind words, especially for the housekeeping staff. We appreciate your business and hope to see you the next time in you're in the area.

Danvers, Massachusetts
Reviewed 18 May 2016

Nice clean rooms. Very friendly staff. Not sure if all the rooms have a good-sized fridge but it's very convenient to have. I do have a complaint about the internet, however. I've stayed at tons of hotels over the past several years and this is the first one with a tiered system where you pay more for faster internet. I'd...

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Helpful?
Thank s8000
Max L, General Manager at TownePlace Suites Boise Downtown, responded to this review

Thank you so much for staying with us, and for your review of your stay. I do apologize for the concerns you have in regards to the tiered internet. I can understand this is an important amenity for just about everyone. I do apologize that the complimentary speed wasn't satisfactory to allow you to stream as well as you would...

Pensacola, Florida
Reviewed 31 March 2016

Just posting to say that the hot tub and the fireplace are both not working right now. Pool is suppose to be heated but it's cold. Overall not bad but we are here for 5 days and really wish both of these were working. It would be nice to sit outside in the evenings with a fire. There is a...

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Thank Jax_n_PCola
Max L, General Manager at TownePlace Suites Boise Downtown, responded to this review

Jax_n_Pcola, Thanks for staying with us. I do apologize for the hot tub and fireplace currently being out of order. No time is good time for things to break down. Our issue with the hot tub is that the water heater is out, and we are waiting for the new one to ship to be replaced. Unfortunately, we're at the...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
  • Free Parking
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Breakfast
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
Official Description (provided by the hotel)
TownePlace Suites by Marriott is an all suite hotel nestled next to Ann Morriosn Park, near the Boise River and adjacent to Boise State University. Located only a mile from downtown and within walking distance of numerous restaurants and attractions. All of our well appointed suites include fully equipped kitchens. Hotel amenities include, breakfast buffet, high speed wired or wireless internet, business center, airport shuttle, indoor pool & whirlpool, fitness room and our onsite "In a Pinch" market. ... more   less 

Additional Information about TownePlace Suites Boise Downtown

Address: 1455 S. Capitol Blvd., Boise, ID 83706
Region: United States > Idaho > Boise
Price Range: $147 - $256 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — TownePlace Suites Boise Downtown 2.5*
Number of rooms: 121
Reservation Options:
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Also Known As:
Towneplace Suites Boise Downtown Hotel Boise
Marriott Boise
Boise Marriott
Hotel Style:
#27 Business Hotel in Boise
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Questions & Answers

Questions? Get answers from TownePlace Suites Boise Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High floors are quieter.”
 of 5 bubbles IdahoTravelinRose, 10 Oct 2016 | Read review
“If you are on business, don't choose lobby level room. Otherwise, you are fine.”
 of 5 bubbles travelgirljk, 16 Sep 2016 | Read review
“Corner rooms are quieter”
 of 5 bubbles DCQTravel, 16 Aug 2016 | Read review
“New construction on the backside of the hotel appeared to be new student housing; ask about room location to assure "quiet".”
 of 5 bubbles PegAI, 24 Mar 2016 | Read review
“Request one away from the main road.”
 of 5 bubbles momiles, 29 Feb 2016 | Read review
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