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Hyatt Place Boise/Towne Square

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Traveller (55)
Room & Suite (31)
Dining (16)
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Overview
  • Excellent55%
  • Very good29%
  • Average10%
  • Poor4%
  • Terrible2%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Free Airport Transportation
3 Star Hotel
All hotel details
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Reviews (613)
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321
179
65
26
17
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All reviewssitting arearestaurants and shoppingrooms are spaciousvisiting familyindoor poolhot tubfree breakfast isstaff was friendlyclean hotelgreat place to staywould definitely stay here againbagelsking roomenjoyed my stayexercise roomhot breakfastgreat room
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1 - 5 of 608 reviews
Reviewed 3 days ago via mobile

We stayed here in the way back home. Check in was easy and it was the first time I have ever been offered a choice between two floors. We chose the first floor and our room was right next to the pool. We thought this...More

Thank Jen-funtogo
Response from Wade O, General Manager at Hyatt Place Boise/Towne SquareResponded yesterday

Thank you for choosing the Hyatt Place Boise Towne Square for your stay. We look forward to you next stay and we will sertanly get you on a different floor. Wade

Reviewed 3 days ago

Very clean with friendly staff. The small bar and cafe with dinner options is a nice touch after a long day of travel. Breakfast has wide variety of food options and is quiet good. Large quiet rooms and good location.

Review collected in partnership with Hyatt Hotels
Thank Phil G
Response from Wade O, General Manager at Hyatt Place Boise/Towne SquareResponded yesterday

Thank you for staying with us at the Hyatt Place Boise Towne Square and enjoying our restaurant that is open 24 hour a day.

Reviewed 4 days ago via mobile

Really great, like new hotel! Hotel is less than a year old and it shows... Rooms were beautiful and so clean! Ideal location in the heart of Boise... Walking distance to lots of great restaurants! Complimentary breakfast was exceptional with tons of choices and REAL...More

Thank Kristi M
Response from Wade O, General Manager at Hyatt Place Boise/Towne SquareResponded yesterday

Thank you for staying with us at the Hyatt Place Boise Towne Square. We look forward to your next stay and thank you for always staying with us.

Reviewed 1 week ago

I found a bottle of urine under my bed on my final sweep of the room before I checked out! Gross! But the staff was great! I will give them 5 stars for being very friendly! The non refundable pet deposit is way to steep!...More

Review collected in partnership with Hyatt Hotels
Thank Ryan D
Response from Wade O, General Manager at Hyatt Place Boise/Towne SquareResponded 5 days ago

I’m struggling to find the words that could properly express my horror and the depth of my apologies for your experience in your room during your stay with us. My staff and I take immense pride in our service and guestroom quality standards, and your...More

Reviewed 1 week ago

Overall a great hotel, good central loc, clean, great breakfast with several options, nice staff, there for multi-day stay & they didn't clean or stock the room one day which was frustrating with only an apology and some weak excuses and no compensation offered. We...More

Review collected in partnership with Hyatt Hotels
Thank Harrierjet
Response from Wade O, General Manager at Hyatt Place Boise/Towne SquareResponded yesterday

My apologies for your experience in your room during your stay with us. My staff and I take immense pride in our service and guestroom quality standards, and your experience fell dramatically short of the expectations we strive to meet.

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Pool
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Room Service
Bar/Lounge
Breakfast included
Hotel Amenities
Free Parking
Shuttle Bus Service
Room Service
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Conference Facilities
Breakfast Available
Banquet Room
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$100 - US$221 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Family Hotel in Boise
#14 Business Hotel in Boise
#18 Romantic Hotel in Boise
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$100 - US$221 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Family Hotel in Boise
#14 Business Hotel in Boise
#18 Romantic Hotel in Boise
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (55)
Room & Suite (31)
Dining (16)
Pool & Beach (1)
Business Centre & Event Rooms (4)
Questions & Answers
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rlmaier
December 28, 2016|
AnswerShow all 2 answers
Response from JustMeToo2011 | Reviewed this property |
You can check in at any time after 4:00...they hold the room with your card or, if you're just stopping in, if the have a room you will get it! I didn't use the shuttle
0
Votes
rlmaier
December 28, 2016|
AnswerShow all 2 answers
Response from Lauren P | Property representative |
We offer check in anytime after 3:00 pm. If you are expecting to arrive later than 11:00 pm, please give us a heads up and we will ensure your room is ready so you can get straight to bed! Our Complimentary Airport Shuttle... More
0
Votes
pmcousins
June 28, 2016|
Answer
Response from Rod H | Property representative |
Our hotel requires 5,000 Hyatt Gold Passport points to redeem for a free one night stay. You can contact Hyatt Gold Passport at 1-800-228-3360 to learn more about the program and how to redeem. Thank you for being our... More
0
Votes
Room Tips
"Try and see if you can get a suite upgrade, especially if you're a Hyatt member."
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"We enjoyed a room over looking the water in the canal."
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"First floor rooms have easy access to the pool and exercise areas."
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"Choose the top floor (worth the extra money) and request away from elevators, stairs and vending."
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