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The Riverside Hotel

Orbitz.comUS$142*
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#7 of 58 Hotels in Boise
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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The Riverside Hotel
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694 Reviews from our TripAdvisor Community

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Showing 693: English reviews
Idaho Falls, Idaho
Reviewed 2 weeks ago

The Riverside Hotel is a classic. The design and accommodations are from a time that modern hotel chains will never get a hold on. This does not mean the Riverside is not modern, it is, but they didn't double the room numbers by cutting them in half. They didn't cut the staff down either. There are plenty of professional people...

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1Thank E6340BBdavidp
KathyPidgeon, General Manager at The Riverside Hotel, responded to this review

Why, thank you very much for your kind review. You had me at the title! I am so glad that you enjoy staying here and we definitely enjoy having you as our guests. We will continue to try to earn your business.

Victor, Idaho
Reviewed 2 weeks ago

I arrived quite late, so I was a bit worried when I promptly lost my key card. Hotel staff made me a new one with no hassle. In the morning I went to breakfast expecting the typical bagel with a glass of juice. Imagine my surprise when there was a large sit down area and people attending to my every...

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1Thank 339christopherj
KathyPidgeon, General Manager at The Riverside Hotel, responded to this review

Thank you for staying at The Riverside. I am so happy that you enjoyed your stay. I do agree with you about the breakfast. I have been eating it for years and I still love the house made pastries and The Riverside bacon. I am also glad that you received great service. That is certainly what we want to hear....

Rigby, Idaho
Reviewed 2 weeks ago

I liked my stay and would go back if needed. if there was something that I didn't like was this review because I should have to write a bunch of words just to fill up this space so that I can move to the next page. Thanks for the stay, though it was great

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1Thank B2591VHrichardb
College Place, Washington
Reviewed 2 weeks ago

We're sorry to have experienced the disappointment - we've had such good luck before! I'm sure that the confusion of the remodeling had a bearing in the poor service. We do have an event coming up and we were planning to stay there, but I hope that we have a better experience.

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Thank dollyjeanp
KathyPidgeon, General Manager at The Riverside Hotel, responded to this review

I am so sorry to read that you were disappointed in your stay. We certainly want to meet or exceed our guests expectations. Thank you for giving us another chance. We will make sure your next stay is much better.

Taylorsville, Utah
Reviewed 2 weeks ago via mobile

The hotel was just fine the bed and the bedding or good the pillows were comfortable in the room was nice and quiet. The experience of the front desk was cordial and quick that was muchly appreciated. The grounds where taking care of common areas were clean. With the rate that I paid my breakfast was included and it was...

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Helpful?
Thank Milskey
KathyPidgeon, General Manager at The Riverside Hotel, responded to this review

Thank you for your review. I am happy that things were great during your stay and that you found everything to your liking. We look forward to welcoming you back next time you are in the area.

Vancouver, Washington
Reviewed 3 weeks ago

Even though the hotel was going through a remodel and our room showed some age we were very comfortable. The young woman who checked us in was very friendly yet professional. The breakfast provided with the room was excellent.

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Thank 394robertat
KathyPidgeon, General Manager at The Riverside Hotel, responded to this review

I am glad to learn that you enjoyed your stay at The Riverside. I agree, the breakfast buffet is fantastic. I love the house made pastry and the bacon. Yum! I hope you will be back and I hope you will like the changes.

Seattle
Reviewed 3 weeks ago

We stayed over the weekend for an event - 3 rooms ranging from teens through grandparents. If they weren't renovating, I would give this a lower score. On the plus side - the rooms are large and beds are comfy. Good linens and towels. Other than that, things are pretty old (which is why they are remodeling). We were in...

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Helpful?
Thank SeattleTravelmomm
KathyPidgeon, General Manager at The Riverside Hotel, responded to this review

Thank you for your review. I do understand that renovations can be frustrating but we really are trying to minimize the inconvenience to our guests. Our construction workers have been great about doing their best to work quietly and keeping the space as clean as possible but I know...it is still torn up and not the best look. I thank...

McCall, Idaho
Reviewed 3 weeks ago

Great room and silent. Jon Emery, FD Manager is a great asset to the company. Jon is very polite and understands the hospitality industry! All the amenities the hotel offer are great. Take a brisk walk along the Boise river greenbelt. Hotel is currently getting a facelift but was no inconvenience to our stay.

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Helpful?
Thank batchk2017
KathyPidgeon, General Manager at The Riverside Hotel, responded to this review

Thank you for staying at The Riverside and thank you for taking the time to write a review. I must say I agree with you about Jon. He really does understand the hospitality industry and we are very lucky to have him as part of our team. I am glad the renovations were not in inconvenience during your stay. We...

Woodland WA
Reviewed 4 weeks ago

The Riverside has been around under various owners for decades but must get great care because it looks like a modern hotel. When we made reservations for out trip to Boise they asked if we were traveling for some special reason. When they found out it was for a memorial service for a family member they immediately offered a bereavement...

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1Thank jbinwa
KathyPidgeon, General Manager at The Riverside Hotel, responded to this review

I am happy to read that you enjoyed your stay at The Riverside. It sounds as if you were able to take advantage of many of the amenities we have to offer. I am sorry you had to make the trip to Boise for a memorial service but I am glad that we were able to make you feel at...

Battle Ground, Washington
Reviewed 4 weeks ago via mobile

This hotel is under going renovations but did not interfere with room or stay. A full delicious breakfast buffet was included in the room rate which was a pleasant surprise. Go on the weekends for music and an expanded assortment of brunch offerings including mimosas. Room was nice and very quiet.

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Thank Darby361
KathyPidgeon, General Manager at The Riverside Hotel, responded to this review

I am glad that you enjoyed a nice, quiet stay with us at The Riverside. I agree with you, the weekend brunch really does have an amazing selection of foods and you are correct we love our music at The Riverside. I hope you will be back to see us again soon.

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Restaurant
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
The Riverside Hotel's riverfront location offers direct access to the Boise Greenbelt's 26-mile paved trail alongside Boise River. Our spacious guest rooms are decorated in a Contemporary style, including an ergonomic chair at an oversized desk featuring task lighting and an easy-access power source. Work with ease and efficiency from your room, utilizing two telephones with complimentary high speed internet. Guest rooms include one King or two Queen beds, most with courtyard or river views. Pet friendly, must be 21 and over to check in. ... more   less 

Additional Information about The Riverside Hotel

Address: 2900 W Chinden Blvd, Boise, ID 83714-6629
Region: United States > Idaho > Boise
Price Range: $155 - $293 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Riverside Hotel 3*
Number of rooms: 303
Reservation Options:
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Also Known As:
Doubletree Boise
Boise Doubletree
Hotel Style:
#6 Family Hotel in Boise
#9 Business Hotel in Boise
#9 Romantic Hotel in Boise
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Questions & Answers

Here's what travellers have asked, with answers from The Riverside Hotel staff and other travellers.
2 questions
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Newton, Massachusetts
5 months ago
Idaho
6 months ago

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Questions? Get answers from The Riverside Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“loved staying of the bottom floor with a nice patio.”
colleenf160, 23 May 2017 | Read review
“The Hotel has frequent live music on the patio. Those who do not want that ambient noise may want to stay in a room not near that area.”
TWJaxFlorida, 21 May 2017 | Read review
“Ground floor near the pool.”
batchk2017, 1 May 2017 | Read review
“Ask for a river view room. Its a bit further walk to the dining room and lounge but a nice view of the river and greenway.”
jbinwa, 28 Apr 2017 | Read review
“Being by the river reminds me of the ocean. AMAZING!”
mollyh563, 10 Apr 2017 | Read review
5 of 5
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US$142* /night
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Prices are for 1 room, 2 adults
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