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Best Western Plus Kootenai River Inn Casino & Spa

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Traveller (48)
Room & Suite (33)
Dining (14)
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Overview
  • Excellent53%
  • Very good31%
  • Average10%
  • Poor4%
  • Terrible2%
Travellers talk about
“kootenai river”(33 reviews)
“non smoking”(16 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Additional information
Offers from Best Western Plus Kootenai River Inn Casino & Spa
Special Offer: BOOK DIRECT & SAVE
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Offers from Best Western Plus Kootenai River Inn Casino & Spa
Special Offer: BOOK DIRECT & SAVE
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Reviews (479)
There are newer reviews for Best Western Plus Kootenai River Inn Casino & Spa
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11
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LanguageEnglish
245
149
51
20
11
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All reviewskootenai riversprings restaurantnon smokingkeurig coffee makersmall balconyslot machinesgreat place to staybeautiful roomenjoyed our staymain buildingfree breakfastnice staythird floorfront desk staffrooms are largebed was very comfortablepool and hot tub
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11 - 15 of 476 reviews
Reviewed March 5, 2018 via mobile

I went with a bus tour group on Super Bowl Sunday for 3 nights. Stayed in the lodge. Rooms very comfy with 2 queen beds, mini fridge, microwave & keurig coffee maker. Just a few steps outside to the pool, spa and rest of the...More

Thank CalgaryCruiser
Response from KootenaiRiverInn, General Manager at Best Western Plus Kootenai River Inn Casino & SpaResponded March 12, 2018

Thank you for taking the time to share with us your comments regarding your recent stay with us. I appreciate hearing from our Guests. I am happy to read you had a good stay and I will be sure to pass your comments on to...More

Reviewed February 4, 2018 via mobile

We have stayed here several times and always have a great stay. I recommend the balcony rooms as the view is beautiful. We stayed in the lodge section this time which is farthest from the lobby and casino. The king room was very large and...More

Thank Titannia99
Response from KootenaiRiverInn, General Manager at Best Western Plus Kootenai River Inn Casino & SpaResponded March 4, 2018

Thank you for taking the time to write regarding your recent stay with us. I appreciate hearing from our Guests. I am happy to read you had a good stay and everything was to your liking. I will be sure to pass your comments on...More

Reviewed February 3, 2018

Hallway carpets and beds need to be replaced. Bar/lounge are chairs are over 20 years old and are dirty. Food is good in restaurant. Front desk staff needs to interact with customers better. I stayed at this location when it was fairly new decades ago....More

Review collected in partnership with Best Western
Thank brynamom
Response from KootenaiRiverInn, General Manager at Best Western Plus Kootenai River Inn Casino & SpaResponded February 4, 2018

Dear Bryan Morris, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback...More

Reviewed January 4, 2018

Loved the river view The hotel was all decorated for Christmas and the view of the river was beautiful with all the fresh fallen snow Would definitely go back again There is a nice little walkway from the hotel to downtown which goes right under...More

Review collected in partnership with Best Western
Thank keefefish
Response from KootenaiRiverInn, General Manager at Best Western Plus Kootenai River Inn Casino & SpaResponded January 5, 2018

Thank you for taking the time to write regarding your recent stay with us. I appreciate hearing from our Guests. I am happy to hear you had a good stay and will be sure to pass your comments on to our entire team. Thanks again,...More

Reviewed January 3, 2018

Great service, rooms, staff, casino (well .... I didn't win) but great experience! Definitely will be planning another stay or two this year! Promotional coupons are nice to receive with the casino players club!More

Review collected in partnership with Best Western
Thank CanadianSandi
Response from KootenaiRiverInn, General Manager at Best Western Plus Kootenai River Inn Casino & SpaResponded January 5, 2018

Thank you for taking the time to write regarding your recent stay with us. I appreciate hearing from our Guests. I am happy to read your had a good experience with us and will be sure to pass your comments on to our entire team....More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Pool
Free Parking
Restaurant
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Room Service
Breakfast included
Hotel Amenities
Free Parking
Meeting Rooms
Business Centre with Internet Access
Room Service
Breakfast included
Laundry Service
Banquet Room
Room amenities
Air Conditioning
Microwave
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Hot Tub
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Casino and Gambling
Details
Price range
US$127 - US$193 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$127 - US$193 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (48)
Room & Suite (33)
Dining (14)
Pool & Beach (2)
Questions & Answers
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N P
December 14, 2015|
Answer
Response from KootenaiRiverInn | Property representative |
Dear N P, I apologize for the delay in responding. We do not allow smoking in the Guest rooms or public areas with the exception of 2 of our 3 casino rooms. We do everything in our power to ensure smoking does not occur... More
0
Votes
swallow123
July 20, 2014|
AnswerShow all 4 answers
Response from N P | Reviewed this property |
Typo above The balcony was "not usable" as so many smokers on adjoining balcony.
0
Votes
Room Tips
"When staying at OTHER hotel/Casino's, make sure you are not by the elevators. It can be noisy!"
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"Go for a river view. It was not that much more expensive and it is on the opposite side from the pool (to..."
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"Good hotel. can't speak to anything other than the 3 moon suite which I think is overpriced."
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"Ask for the newer lodge part"
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