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BEST WESTERN Plus Kootenai River Inn Casino & Spa

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BEST WESTERN Plus Kootenai River Inn Casino & Spa
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359 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN Plus Kootenai River Inn Casino & Spa
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Showing 357: English reviews
Maryland
Reviewed 12 August 2016

Other than the casino accessible from the lobby, the first thing that hits you upon entering is cigarette smoke. Walking to our room: cigarette smoke. Walking almost anywhere in the hotel: cigarette smoke. The smoke wafts in from the casino. Thankfully our room was smoke free and offered a nice little balcony overlooking the river. Quite a bit of late-night...

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Helpful?
Thank BFRMaryland
KootenaiRiverInn, General Manager at BEST WESTERN Plus Kootenai River Inn Casino & Spa, responded to this review

Thank you for your comments regarding your recent stay with us. I appreciate hearing from our Guests. I want to apologize for the inconvenience of the smoke as we continue to make adjustments to improve on the air quality. I will be sure to check into this right away. I am pleased to hear you had a nice stay otherwise....

Calgary, Alberta, Canada
Reviewed 11 August 2016

we have stayed here many times and the hotel always comes through with great service and clean rooms. The casino is fun and the great addition of machines that only takes Canadian money is fantastic.. The food is always good in the restaurant and service is wonderful.

Review collected in partnership with Best Western
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Helpful?
Thank Dan M
KootenaiRiverInn, General Manager at BEST WESTERN Plus Kootenai River Inn Casino & Spa, responded to this review

Thank you for taking the time to write and share your comments regarding your recent stay with us. I am pleased to hear you had a good stay and especially the Canadian machines. They are very popular since we installed them over a month ago. I am also pleased to hear your comments on the restaurant as we have a...

Calgary
Reviewed 9 August 2016

Beautiful location and a great price, located on the river that runs thru down stooped here with my two small kids so we didn't get to use the huge casinos but they were busy. Plus they had canadian slot machines at par, We used the swimming pool which was great half the roof open as it was a hot night,...

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Helpful?
Thank leelee6789
KootenaiRiverInn, General Manager at BEST WESTERN Plus Kootenai River Inn Casino & Spa, responded to this review

Thank you for taking the time to share with us your comments regarding your recent stay. I appreciate hearing from our Guests. I am pleased to hear you had a good stay and were happy with our facility. Our entire team takes great pride of our operation and I will be sure to share your comments with them. Thanks again...

Altoona, United States
Reviewed 7 August 2016

Clean, large room. Great large, shower. Beautiful landscaping and a wonderful, friendly, professional staff. Everyone went out of their way to make sure our stay was enjoyable. Quiet rooms could not hear any noise once the door was closed.

Review collected in partnership with Best Western
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Helpful?
Thank Maureen W
KootenaiRiverInn, General Manager at BEST WESTERN Plus Kootenai River Inn Casino & Spa, responded to this review

Thank you sharing with us your comments regarding your recent stay with us. I am pleased to hear you had a good stay and enjoyed our facility. On behalf of our entire team, thank you for staying. I will be sure to share with our team your comments. Best Regards, Tom Turpin General Manager Kootenai River Inn Casino and Spa

Edmonton, Canada
Reviewed 5 August 2016 via mobile

We have stayed at the Best Western Plus Kootenai River Inn Casino & Spa many times in the past and were always satisfied, except the last couple of times we stayed, we have been less than satisfied. The river view rooms are showing their age.........The hallway is very narrow and the carpet has seen better days,though the beds are comfortable...

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Helpful?
Thank ottokarin
KootenaiRiverInn, General Manager at BEST WESTERN Plus Kootenai River Inn Casino & Spa, responded to this review

Thank you for taking the time to share with us your comments regarding your recent stay with us. I appreciate hearing from our Guests. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to...

BOZEMAN, United States
Reviewed 3 August 2016

No one did! I asked if they could check their security cameras in which my vehicle was parked. The reason being is that someone threw a rock or some kind of object at my front windshield. My whole front driver side windshield is cracked. They didn't bother to help me in anyway. I wanted to take or have the cops...

Review collected in partnership with Best Western
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Helpful?
Thank Sha B
KootenaiRiverInn, General Manager at BEST WESTERN Plus Kootenai River Inn Casino & Spa, responded to this review

Thank you for your comments. I want to again apologize for any inconvenience that may have been caused at our facility. As I responded in a previous email to you, there was no report of an incident and I never received a call back from you for further information. I am available and can be reached at 208-267-8511 should you...

Henrietta
Reviewed 2 August 2016

I have to say this was the best hotel ever. View of the river from our balcony. Everything you would need in the room. Amazing housekeeper. She made animals out of towels like on a cruise. Breakfast was served in the Restaurant. The food was wonderful. The staff were are amazing. Walk to town . Will go back again.

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Helpful?
Thank Barbara S
KootenaiRiverInn, General Manager at BEST WESTERN Plus Kootenai River Inn Casino & Spa, responded to this review

Thank you for your very kind TripAdvisor comments regarding your recent stay with us. I am so pleased to hear you had a great stay and that this was your best hotel ever. Our team is very proud of their hotel and I will be sure to share your comments with our entire team. Thanks again for your comments. We...

Hermiston, Oregon
Reviewed 31 July 2016

No major problems , but had one of the weirdest electrical set-ups I've seen! the only accessible outlet in the room which was by the table by the balcony , which wasn't all that weird , what was weird was that it was controlled by the switch beside the front door! So , when you turned out the hallway light...

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Helpful?
Thank Rust-E-Junque
KootenaiRiverInn, General Manager at BEST WESTERN Plus Kootenai River Inn Casino & Spa, responded to this review

Thank you for taking the time to write regarding your stay with us. I appreciate hearing from our Guests. Your comments are important to us and I will get with our maintenance team to evaluate the situation with our lighting. My apologies for the safe not in working order too. Thanks again for taking the time to write. Sincerely, Tom...

Benton City, Washington
Reviewed 27 July 2016

The rooms were large and clean, very relaxing w/view of the river. Restaurant and bar had great food and service. Staff was very friendly, helpful and accommodating. This was one of our favorite stays on this trip! We will come back and stay here again for sure!

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Helpful?
Thank H3213DHsandrag
KootenaiRiverInn, General Manager at BEST WESTERN Plus Kootenai River Inn Casino & Spa, responded to this review

Thank you for taking the time to write regarding your recent stay with us. I appreciate hearing from our Guests. I am pleased to hear you had a good stay and this was one of your favorite places during your trip. We are very proud of our facility and I will make sure our entire team reads your comments. Thanks...

Benton City, Washington
Reviewed 27 July 2016

We loved it here! Beautiful setting on the river, very nice large rooms, amenities were great! Restaurant and bar areas were both great! Clean facilities, nice people and very relaxing! We'll be back here again!

Review collected in partnership with Best Western
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Helpful?
Thank H3213DHsandrag
KootenaiRiverInn, General Manager at BEST WESTERN Plus Kootenai River Inn Casino & Spa, responded to this review

Thank you for taking the time to share with us your comments regarding your recent stay. I am pleased to hear you had a good stay and will be sure to share your comments to our entire team. Thanks again and hope to see you here again soon. Tom Turpin General Manager Kootenai River Inn Casino and Spa

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
  • Casino and Gambling
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Room Service
  • Breakfast included
  • Business Centre with Internet Access
  • Banquet Room

Additional Information about BEST WESTERN Plus Kootenai River Inn Casino & Spa

Address: 7169 Plaza St, Bonners Ferry, ID 83805-8598
Region: United States > Idaho > Bonners Ferry
Price Range: $134 - $191 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN Plus Kootenai River Inn Casino & Spa 3*
Number of rooms: 65
Reservation Options:
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Also Known As:
Best Western Plus Kootenai River Hotel Bonners Ferry
Best Western Plus Kootenai River Inn Casino And Spa
Best Western Bonners Ferry
Bonners Ferry Best Western
Bonners Ferry Casino
BEST WESTERN Plus Kootenai River Inn Casino & Spa Bonners Ferry, Idaho
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Plus Kootenai River Inn Casino & Spa staff and other travellers.
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Questions? Get answers from BEST WESTERN Plus Kootenai River Inn Casino & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The Lodge is newer and more modern. The main rooms closer to the Casino offer river views.”
 of 5 bubbles MrBlueV, 3 Dec 2016 | Read review
“We had a fine room in the newer lodge builfing. No view of river but more economical;.”
 of 5 bubbles 336gailt, 22 Oct 2016 | Read review
“All seemed to be good rooms. We had a river view room which gave us a beautiful view of sunset and sunrise.”
 of 5 bubbles DD4535, 23 Sep 2016 | Read review
“Lodge is good to avoid cigarette smoke”
 of 5 bubbles S1069ESstevem, 13 Sep 2016 | Read review
“Try to get a room with a view of the river, quite a treat! Specials at the restaurant are an awesome deal and delicious.”
 of 5 bubbles biacwb, 12 Sep 2016 | Read review
5 of 5