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Holiday Inn Express Hotel & Suites Idaho Falls

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Holiday Inn Express Hotel & Suites Idaho Falls
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255 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Hotel & Suites Idaho Falls
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Showing 252: English reviews
Reviewed 11 July 2016

My sister lives in Idaho Falls and we're from Utah, so we've stayed in this hotel a couple of times. The front staff has always been friendly, the rooms have always been clean and quiet, and the indoor pool was a lot of fun for my boys and their cousins. Breakfast was decent.... We won't be switching hotels anytime soon.

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Helpful?
1Thank Tanisha C
Debbie F, Front Office Manager at Holiday Inn Express Hotel & Suites Idaho Falls, responded to this review

Thank you so much for staying with us! We're so glad you and your family were able to enjoy themselves and have quality family time! We hope you'll visit Idaho Falls again soon! Debbie F Guest Service Manager

Spearfish, South Dakota
Reviewed 11 July 2016 via mobile

Day 5 of our cross country motorcycle ride. Checked into the HI Express. Found the front desk staff to be friendly and helpful. The bed gets a 10. The shower was awesome and the stay was complete with an early morning breakfast. Travel safe...

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Helpful?
1Thank Fred N
Debbie F, Front Office Manager at Holiday Inn Express Hotel & Suites Idaho Falls, responded to this review

Thank you for the great review! We are so glad you loved our beds and had an awesome stay. We hope to see you again the next time you travel to Idaho Falls! Debbie F Guest Service Manager

Cincinnati, Ohio
Reviewed 8 July 2016

Overall the hotel is clean and what you would expect for a holiday inn express. The problem I had was when I accidentally booked a room one day earlier than my intended arrival. When I arrived and realized the booking problem I talked to the front desk worker who then assured me he would get ahold of the manager and...

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Helpful?
5Thank jmwonderer
Melanie M, General Manager at Holiday Inn Express Hotel & Suites Idaho Falls, responded to this review

It is apparent to me that I made a judgement call that has greatly created many negative repercussions. I would love the opportunity to take care of the issue now, if you'd like to contact me directly at the hotel. Thank you!

Denver, Colorado
Reviewed 3 July 2016

The first thing I saw when I walked in was two female employees playing on their phones and playing around the check in lobby like two little girls. I believe their names were Janaet and Melissa. Melissa was snappy with a awful attitude while Janaet laughed at everything Melissa said and did. I was exhausted from a long trip, I...

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Helpful?
3Thank melissahart897
Melanie M, General Manager at Holiday Inn Express Hotel & Suites Idaho Falls, responded to this review

Thank you melissahart897 for taking the time to give us feedback on your experience. I would love to talk to you directly if you would be so kind to contact me at the hotel. Thank you! General Manager

plumas lake
Reviewed 28 June 2016 via mobile

My family and I recently stayed here for a week while our loved one was in the hospital. The staff at this hotel are phenomenal! They were always friendly and professional. But most of all they showed genuine concern for our loved ones welfare. I can't give the staff enough praise. The hotel is clean and well maintained. Breakfast was...

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Helpful?
5Thank sassy00
Melanie M, General Manager at Holiday Inn Express Hotel & Suites Idaho Falls, responded to this review

Dear sassy00! We are so happy you stayed at the Holiday Inn Express & Suites in Idaho Falls during such a difficult time for your family. We so wish it was under much better circumstances! What a special gesture of you to take the time to thank our team for caring for you and your family which we were all...

Reviewed 27 June 2016 via mobile

Jeanae and Victoria were phenomenal! They one my repeat business even if the front staff the next day was mediocre. Janae was even able to send me an email immediately after another person had failed. The housekeeping was phenomenal. The housekeeping staff was very friendly and kind. The woman over breakfast was very helpful and also very kind. Thank you.

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Helpful?
3Thank Breanne W
Melanie M, General Manager at Holiday Inn Express Hotel & Suites Idaho Falls, responded to this review

Thank you Breanne W for the awesome 5 star review and the huge shout out to Janae and Vyctoria! We are all so thrilled to be on their team and aim often to follow their lead! We appreciate that you stayed at our Holiday Inn Express in Idaho Falls and that you loved our housekeeping staff too! They work so...

Henderson, Nevada
Reviewed 24 June 2016 via mobile

I was coming to town to visit my brother and I really needed a place to stay. The night clerk lady so friendly and super helpful. Her name is Wynette( I hope I spelled that right, forgive me if I did not). People like her are what hotels need, would go back no questions asked.

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Helpful?
Thank Colts9016
Melanie M, General Manager at Holiday Inn Express Hotel & Suites Idaho Falls, responded to this review

Thank you Colts9016 for recognizing our amazing Guest Experience Champion, Wynette!!! WE are so happy that you got to meet her and that she took awesome care of you! Please come back and stay at the Idaho Falls Holiday Inn Express whenever possible and thanks again for your kind comments and big happy kudos to Wynette! We appreciate you!!! Melanie...

Singapore
Reviewed 19 June 2016

Great stay at holiday inn. The place is near to shopping area so it was very convenient. Rooms were clean. Breakfast selection was quite limited but still acceptable. Good place to stop and stay while traveling to yellowstone from SLC

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Helpful?
Thank euniceps
Melanie M, General Manager at Holiday Inn Express Hotel & Suites Idaho Falls, responded to this review

Thank you euniceps for staying at the Idaho Falls Holiday Inn Express! We are so happy you stayed with us on your way to Yellowstone National Park and enjoyed our convenient location and excellent shopping nearby. Thank you for taking the time to review us and for the wonderful 4 stars! Hope you enjoyed the park! Thanks Again! Melanie M....

Reviewed 18 June 2016

I was having problems locating the game on Thursday after attempting to channel flip I gave in and called the front desk. Logan went far and beyond to ensure I watched the game from multiple TV guide's to accommodating the lobby for me!

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Helpful?
1Thank Chynna H
Melanie M, General Manager at Holiday Inn Express Hotel & Suites Idaho Falls, responded to this review

Hi Chynna H! WE are so happy you stayed at the Idaho Falls Holiday Inn Express! Thank you for the incredible 5 star review and the huge thanks to Logan! We are so glad you were able to watch your game and hope you will stay with us many more times! Take Care! Melanie M. General Manager

Williamsburg,
Reviewed 17 June 2016 via mobile

A nice young man named Justin checked us in. The hotel is in the middle of a street of stores but I look out my window to see a tree. We walked across a parking lot to Dixie's. Corridor noise can be heard in the room. Room has generic Holiday Inn decor but was clean as was the bath. Had...

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Helpful?
Thank Gayle F
Melanie M, General Manager at Holiday Inn Express Hotel & Suites Idaho Falls, responded to this review

Thank you for staying with us Galyle F. and for taking the time to review us. Thank you for your kind compliment on our wonderful team member Justin! We are so happy your room was clean and that you enjoyed one of our best local restaurants, Dixie's Diner. We are working on adding more outlets to our guestrooms and appreciate...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Airport Transportation
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Dry Cleaning
  • Multilingual Staff
Official Description (provided by the hotel)
The Holiday Inn Express & Suites in Idaho Falls is located on the East side of Idaho Falls.The Grand Teton Mall, Eastern Idaho Regional Medical Center, and Mountain View Hospital are all within walking distance. Our location is ideal for just about everyone! We are surrounded by several great restaurants and entertainment, such as the Edwards Grand 14 screen theater, TSR raceway and Gameworld. We are just a short distance drive to the beautiful Idaho Falls Snake River Falls, the Idaho Falls LDS Temple, Eastern Idaho Technical College EITC, BYU Idaho, Mountain River Ranch, Heise Hot Springs, and the Idaho National Laboratory. If you're looking for an adventure then spend the day at Yellowstone Bear World, the Craters of the Moon State Park, Yellowstone National Park, Grand Targhee, the Grand Teton National Park, and Jackson Hole Wyoming. Our hotel features include: complimentary Express Start Hot Breakfast Bar, 24-hour indoor pool and spa, free high speed Internet access wired and wireless, and a Fitness center on site along with free passes to Apple Athletic Club. Visit Idaho Falls, Idaho and Stay Smart at the Holiday Inn Express & Suites. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Idaho Falls

Address: 2270 Channing Way, Idaho Falls, ID 83404
Region: United States > Idaho > Idaho Falls
Price Range: $126 - $234 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Idaho Falls 2.5*
Number of rooms: 79
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites Idaho Falls
Holiday Inn Express Idaho Falls
Holiday Inn Idaho Falls
Idaho Falls Holiday Inn
Hotel Style:
#10 Romantic Hotel in Idaho Falls
#11 Business Hotel in Idaho Falls
#11 Family Hotel in Idaho Falls
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel & Suites Idaho Falls staff and other travellers.
2 questions
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Scottsdale, Arizona
9 months ago
Scottsdale, Arizona
9 months ago

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Questions? Get answers from Holiday Inn Express Hotel & Suites Idaho Falls staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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