We are currently living on the east coast and loved the old west charm of this historic hotel. It was very convenient having the mineral baths available right at the hotel. The tubs were spacious, clean and easy to reserve at the desk. The cafe for breakfast was amazing. Plenty of food and it was delicious; specialty coffees and mimosas were available. The restaurant downstairs was very good too with an upscale menu, great wine selection and specialty cocktails. Most of the staff was pleasant and helpful. It was also walking distance from everything in town and a lovely setting right on the river. We enjoyed sitting on the back porch just reading or having a glass of wine; listening to the river and watching the train in the distance.
We recommend the hotel if you like historic places with charm, like we do. Gayle the owner is super friendly & accommodating. Perfect location on the river, the restaurant is excellent (but overpriced) & the morning breakfast cafe serves just enough. It is nice to have private hot pools, just a step away from our room. Staff seems confused & most are not friendly. Lots of miscommunication from making our reservation to our departure. If we ever went to Lava Hot Springs again, we would stay here because it seems the best in town, but it is not our kind of town so we would
The room was clean but they don't have central air, so they put in these window mounts in some rooms. Our room had one that sits on the floor and a dryer tubing runs the hot air outside. It was cracked so unless you were right in front of the cooler it was hot and miserable. Portneuf restaurant downstairs was good but overpriced. I would steer clear of this place overpriced and hot yeah made our vacation suck, besides I wasn't impressed at all with Lava hot springs, alot of the stuff we wanted to do we couldn't. First and last time I ever go there!!
We checked in early with an upgrade Lovely clean and spacious room Bed comfortable and good linens ....a head board for the bed would have been nice .. A few amenities in the bathroom ...green so good The halls and stairs could have been cleaner ..but in all a nice hotel Staff very friendly and helpful They provide robes and towels to use in the hot pools ... They gave us a $10 dollar voucher for dinner We had dinner in the dining room but we were disappointed in the food and it was expensive But breakfast was beyond five stars and we really enjoyed We would stay again but eat dinner elsewhere
Had a wonderful time at the Riverside from the very start! We spent the night in one room upstairs and then discovered that our dog has acrophobia, and we were given a room up a short flight of stairs so she was more comfortable. Gail and everyone else went out of their way to make us comfortable and our dogs as well. The desk staff, the breakfast staff, and everyone on duty in the hotel were terrific. The bar manager was the only difficult bump in our stay, but a quick word with management took care of that. The rooms were very clean, and quiet, and our relaxation was quality. The food was excellent, and the bar serves honest drinks. Kudos to the entire staff for being so friendly and attentive. I have a great love for Lava Hot Springs and try to go as often as possible, and the idea of a stay at the Riverside is excellent incentive. …