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Best Western Plus University Inn

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708 Reviews from our TripAdvisor Community

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Showing 707: English reviews
Grangeville, United States
Reviewed 14 August 2016

This is a very nice hotel with great staff, had a very good, hot breakfast, and was right next to the shopping mall and easy access to the university. Everything was clean and the internet service worked well for me.

Review collected in partnership with Best Western
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Helpful?
Thank Naomi F
BWPUI, Manager at Best Western Plus University Inn, responded to this review

Dear Naomi F, We're pleased to see that your experience with us - from our guest breakfast, to location and cleanliness - exceeded your expectations! We look forward to your future stays! Sincerely, Jacky Vazquez Rooms Division Manager

Lanexa, United States
Reviewed 12 August 2016

Best Best Western ever!! Loved the hotel, staff and service and will stay again if ever in the same area. The barmaid, Linda, really had us laughing and enjoying ourselves along with giving us fantastic service. Allison was our waitress and provided us excellent service.

Review collected in partnership with Best Western
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Helpful?
Thank Jack C
BWPUI, Manager at Best Western Plus University Inn, responded to this review

Dear Jack C, Thank you for staying with us! We're pleased to see that you enjoyed the lounge and great service provided by Linda and Allison! We look forward to your future stays with us! Sincerely, Jacqueline Vazquez Rooms Division Manager

Medical Lake, Washington
Reviewed 9 August 2016

The staff is like no other. They are friendly, courteous, and efficient. The hotel is well maintained and modern. Highly recommend when visiting Pullman or Moscow. There are many other housing options in the area, but I always stay here unless they are booked. New and improved restaurant menu selections with new items added throughout the year.

Review collected in partnership with Best Western
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Helpful?
Thank maureen64_11
BWPUI, Manager at Best Western Plus University Inn, responded to this review

Dear maureen64_11, Thank you for the comments regarding our staff! We are a one-of-a-kind team and work together to ensure that our guests experience is nothing but the best. We are happy to see that you enjoyed our new fall menu in Seasons! We look forward to your future stays and again, thank you for the review! Sincerely, Jacky Vazquez...

Reviewed 8 August 2016

Room were great. Service was excellent. Prime rib special + $18 was really good and a bargain. The best breakfast yet. Pool area very inviting Gas station/food mart about 50 yards from front of hotel....very convenient

Review collected in partnership with Best Western
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Thank 80terryk
BWPUI, Manager at Best Western Plus University Inn, responded to this review

Dear 80terryk, Thank you for staying with us! We are pleased that everything from our rooms, to customer service and location, made your stay with us an A++++++ experience. We hope to see you again soon! Sincerely, Jacky Vazquez Rooms Division Manager

Reviewed 5 August 2016 via mobile

We tried Best Western for the first time after staying at other locations in Moscow. I was really impressed with our stay and will choose this hotel first in the future. Checkin was great and the staff were really helpful and polite. The restaurant is nice and the grounds are well maintained. The hotel is dated, however it's very clean...

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Helpful?
Thank Tvamtrenary
BWPUI, Manager at Best Western Plus University Inn, responded to this review

Dear Tvamtrenary, Thank you for making us your preferred hotel in the Moscow area. We care about all of our guests experiences and ensuring that they are nothing but the best. We appreciate you taking the time to write a review of our hotel and look forward to your future stays with us. Sincerely, Your friends at Best Western Plus:...

Reviewed 5 August 2016

The customer service at this hotel is equal to a 5 Star Resort. They really make you feel like you are their favorite guest. We were there for a high school reunion but frequently stay during football season as our son plays for the University of Idaho. It is our first choice for service, amenities, location and price.

Review collected in partnership with Best Western
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Helpful?
Thank U6834LYkellya
BWPUI, Manager at Best Western Plus University Inn, responded to this review

Dear U6834LYkellya, Thank you for staying with us! We are beyond thankful to see that you compared us to a 5-star Resort. We definitely work hard to ensure all of our guests are satisfied with our amenities, customer service and everything in-between. Thank you for staying with us and we look forward to your future stays with us! Sincerely, Jacky...

Lynnwood, United States
Reviewed 28 July 2016

Could use larger pillows or have extra ones in the room. Otherwise room was great. I have stayed here before and would do it again. Nice Breakfast, the staff went around asking people if they had enough or would like anything else before the closed it down. Nice pool

Review collected in partnership with Best Western
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Thank Debra J
BWPUI, Manager at Best Western Plus University Inn, responded to this review

Dear Debra J., Thank you for your review of our hotel! We're happy to see you enjoyed our breakfast and superior customer service! Let us know your pillow preference and we'll make sure to accommodate your needs during your next stay with us! Sincerely, Your friends at Best Western Plus: University Inn

New York
Reviewed 26 July 2016

Everything is top-notch about this hotel--the premier place to stay in Moscow. The rooms are clean, breakfast is delicious and bountiful, staff are extremely professional. Like any college town, hotel rates are inflated but this is well worth it!

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Helpful?
Thank Holly M
BWPUI, Manager at Best Western Plus University Inn, responded to this review

Dear Holly M, Thank you for staying with us! We appreciate your kudos to the staff! We are happy to see you thoroughly enjoyed our guest breakfast, the clean rooms and overall experience. We look forward to seeing you again soon! Sincerely, Jacqueline Vazquez Rooms Division Manager

Silverton, Oregon, United States
Reviewed 25 July 2016

Was very impressed with the motel. Staff was friendly and pleasant. Cost of goods, beverage and food were reasonable. The room was very nice and the meeting rooms nice. the area is very nice and the drive through eastern Washington was pleasant. Had some vehicle trouble when we got there and the front desk staff was very helpful with in...

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Helpful?
Thank 2012StepM
BWPUI, Manager at Best Western Plus University Inn, responded to this review

Dear 2012StepM, Thank you for staying with us! Our #1 priority is taking care of our guests and their needs, inclusive of finding the right mechanic. We're pleased to see that you enjoyed your stay here and look forward to seeing you again soon! Sincerely, Jacky Vazquez Rooms Division Manager

Reviewed 24 July 2016 via mobile

This hotel is located directly across from the University of Idaho entrance. It is not only convenient it is a nice place to stay. The rooms are comfortable and the facility is clean. A buffet breakfast is included. We stayed 2 nights. The first morning breakfast was just ok as it was lukewarm. The second morning everything was piping hot....

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Helpful?
Thank Dillons1231
BWPUI, Manager at Best Western Plus University Inn, responded to this review

Dear Dillons1231, Thank you for staying with us! We are pleased to see you enjoyed our amenities and location. We look forward to your future stays! Sincerely, Your friends at Best Western Plus: University Inn

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Hot Tub
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Breakfast included
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
Official Description (provided by the hotel)
Business and leisure guests alike will love staying a the centrally located and newly renovated BEST WESTERN PLUS University Inn - situated just minutes away from Pullman, Washington and Moscow's historic downtown, which makes it perfect for visiting both the University of Idaho and Washington State University. ... more   less 

Additional Information about Best Western Plus University Inn

Address: 1516 Pullman Road, Moscow, ID 83843
Region: United States > Idaho > Moscow
Price Range: $145 - $246 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Plus University Inn 3*
Number of rooms: 173
Reservation Options:
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Also Known As:
Best Western Plus University Inn Moscow Pullman Hotel Moscow
Best Western Moscow
Moscow Best Western
Best Western Plus University Inn Moscow, Idaho
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Plus University Inn staff and other travellers.
2 questions
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Brooklyn, New York
10 months ago
Missoula, Montana
over a year ago

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Questions? Get answers from Best Western Plus University Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I asked for top floor facing the courtyard away from the elevator & ice machines.”
 of 5 bubbles LeslieSampson, 15 Feb 2017 | Read review
“No elevator, so something to be aware of.”
 of 5 bubbles Lbwornell, 10 Feb 2017 | Read review
“I always prefer upstairs rooms away from the main street.”
 of 5 bubbles Cherthejoy, 9 Jan 2017 | Read review
“I like the courtyard-facing rooms; window opens into an interior greenscape.”
 of 5 bubbles shan718fox, 3 Dec 2016 | Read review
“stay away from the pool rooms”
 of 5 bubbles cheezemaker, 21 Sep 2016 | Read review
5 of 5