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Hilton Garden Inn Chicago Midway Airport

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Hilton Garden Inn Chicago Midway Airport
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434 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Chicago Midway Airport
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Showing 433: English reviews
mountainside nj
Reviewed 13 June 2016

I can't say enough good things about this hotel. We stayed here for the weekend (3 rooms, 9 people) for my daughter's graduation and it was wonderful. The staff let us check in at 11:30am because the rooms were available, which was a tremendous help with our tight schedule. The rooms are great, the lobby is beautiful, and there is...

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Helpful?
Thank elliep184
MariaFHernandez, General Manager at Hilton Garden Inn Chicago Midway Airport, responded to this review

Dear elliep, Thank you for sharing your experience with us. I am very happy to see that we met and exceeded your expectations during your time with us. It is our promise to ensure our guests satisfaction and we have met that goal with you! We truly appreciate your patronage and enjoyed your visit and hope to have you back...

Reviewed 8 June 2016

I am hugely disappointed with the service. A few things such as, Coffee machine not working in the room, Hair dryer not working in the room, Luggage rack broken, Breakfast was not complimentary Overall the customer service was poor. This stay really made me think If having gold membership with Hilton is anything worth keeping it.

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Helpful?
Thank Ram K
MariaFHernandez, General Manager at Hilton Garden Inn Chicago Midway Airport, responded to this review

Dear Ram K; Thank you for sharing the experience of your recent stay with us. I truly apologize that we were not able to meet your expectations, your feedback assists us with continuous improvement on service and product for our guests. We appreciate your patronage and loyalty to the Hilton Family and hope that you will give us the opportunity...

Louisville, Kentucky
Reviewed 7 June 2016

Took trip to soilder field for the copa america avg hotel too much noice outside but due to train and airport overall good hotel grate staff breakfast too expensive and when called over the phone parking was told was 15 and when got to the hotel said 20

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Carla G
MariaFHernandez, General Manager at Hilton Garden Inn Chicago Midway Airport, responded to this review

Dear Carla, Thank you for taking the time to share your experience. I apologize that we were not able to meet all of your expectations during your visit. Your feedback is important to us as it assists us with continous improvements. We truly appreciate your patronage and hope you reconsider us in your future travels to the Midway Area. You...

Granger
Reviewed 6 June 2016

Had a very early flight from Midway and wanted to stay close to the airport. Am a Hilton Honors Member and chose the Hilton Garden Inn near the airport. Hotel was very clean, workers were very pleasant, and short free shuttle ride to the airport was easy. Would recommend others to stay at this property.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Dave P
MariaFHernandez, General Manager at Hilton Garden Inn Chicago Midway Airport, responded to this review

Dear David, Thank you for sharing feedback of your stay with us. It was a pleasure having you with us and appreciate your patronage. I am very happy to see that we were able to meet your expectations as it is our Promise to ensure your satisfaction. We hope to have you visit in your future travels. You Can Count...

Broadview Hts, United States
Reviewed 3 June 2016

The overall stay was positive. The Staff was Excellent and went way above and beyond to provide a great experience. There were no negatives but the facilities were not as good as the staff and I could only rate them to be very good.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Craig P
MariaFHernandez, General Manager at Hilton Garden Inn Chicago Midway Airport, responded to this review

Dear Craig, Thank you for taking the time to share your experience with us. I am happy to see that we were able to meet your expectations as it is our Promise to ensure your satisfaction. We truly appreciate your patronage and hope to have you back in your future travels. You Can Count On Us! With Kindest Regards, Maria...

Detroit, United States
Reviewed 2 June 2016

Only great experiences at Hilton brand facilities and I always choose Hilton when I travel. The rooms are well appointed and immaculate, the staff is wonderful, and the food is great. What's not to like?

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Gail N
MariaFHernandez, General Manager at Hilton Garden Inn Chicago Midway Airport, responded to this review

Dear Gail, Thank you for taking the time to share your experience with us! it is great to see that we have met and exceeded your expectations. We appreciate your patronage to the hotel and loyalty to the Hilton Brand, and hope to have you visit us again in the future. With Kindest Regards, Maria Hernandez General Manager

Reviewed 1 June 2016

From the airport, cross the first street into the median, look out for the shared red hotel shuttles. Very friendly and welcoming staff! They made us feel right at home after a long day travelling with baby and toddler. Clean, comfortable room. Breakfast is not complimentary but was good at approx $14 for made to order hot breakfast and buffet...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank trih722
MariaFHernandez, General Manager at Hilton Garden Inn Chicago Midway Airport, responded to this review

Dear Guest, Thank you for taking the time to share your experience of your recent stay with us! I am very happy to see that we met your expectations in both service and product. We appreciate your patronage and hope to have you back when your travels bring you to the Midway area in the future. With Kindest Regards, Maria...

Boston, United States
Reviewed 1 June 2016

This hotel is located in a big group of hotels near the airport. The hotel is OK but the mattresses are torture! Also, be aware, they charge $17 per day to park in their lot. That's robbery. Overall, you can do better someplace else

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Ken H
MariaFHernandez, General Manager at Hilton Garden Inn Chicago Midway Airport, responded to this review

Dear Ken, Thank you for taking the time to share your experience about your recent stay with us. We are very sorry that we were not able to meet your expectations and your concern with parking fees; as we are close to the airport parking fee is competitive to the parking in the surrounding area. Your comments are important to...

Hammonton, New Jersey
Reviewed 28 May 2016

Clean room, pleasant staff.A little dissapointed that a hotel of this price had no Fridge in the room. Fine for a nites stay before a flight out but would not work for a longer term stay.Surprisingly good food in the 95th st. bar and grill on the first floor. We were told we had access to an appetizer hour with...

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Helpful?
Thank Joel N
MariaFHernandez, General Manager at Hilton Garden Inn Chicago Midway Airport, responded to this review

Dear Joel, Thank you for the feedback of your recent stay with us. we appreciate your patronage and I am sorry to hear that we were not able to fully meet your expectations. Please note that I will take immediate actions on the room amenities as we do have available, Microwaves, Refrigerators and Keurig Coffee Machines in all of our...

Portland, Oregon
Reviewed 27 May 2016

This hotel was very highly priced for poor service, terrible noise and rock hard beds. I have never had an experience like this at a Hilton property. I was a High level Honors member traveling over 1M miles a year and staying often at Hiltons. I challenge you to spend a night in this room.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Fergie50
MariaFHernandez, General Manager at Hilton Garden Inn Chicago Midway Airport, responded to this review

Dear Fergie50, Thank you for sharing your experience of your stay. I am sorry to see that you were not able to enjoy your stay with us and we did not meet your expectations. Your comments are important to us as it assists us with our continous improvement in guest satisfaction. We truly appreciate your patronage and loyalty to the...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Restaurant
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
The Hilton Garden Inn Chicago is warm and inviting, yet elegant and functional, the best among Chicago Midway hotels. Featuring deluxe guest rooms and suites, our hotel offers one or two beds, an oversized work desk with an ergonomic chair, desk level outlet, and two phones each with a data port. Our spacious rooms and suites support all of your business needs with complimentary high-speed Internet access and secure in-room printing to the business center. Each of our Midway Airport accommodations feature a hospitality center that includes a microwave, coffee maker, and refrigerator. Basic at home amenities include 27" flat screen televisions, iron/ironing board, hairdryer, and laundry services. All guests can take advantage of our complimentary self-service business center with copier, fax, and computer, indoor heated pool, whirlpool, and fitness center. Complimentary shuttle available 24-hours to Midway Airport. ... more   less 

Additional Information about Hilton Garden Inn Chicago Midway Airport

Address: 6530 S. Cicero Avenue, Bedford Park, IL 60638
Region: United States > Illinois > Bedford Park
Price Range: $184 - $325 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Chicago Midway Airport 3*
Number of rooms: 174
Reservation Options:
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Also Known As:
Hilton Garden Inn Chicago Midway Airport Hotel Bedford Park
Hilton Garden Inn Bedford Park
Hilton Bedford Park
Bedford Park Hilton
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Chicago Midway Airport staff and other travellers.
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Questions? Get answers from Hilton Garden Inn Chicago Midway Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I always ask for away from elevator but all they had was elevator lobby...was still quiet!”
 of 5 bubbles KABigBlue, 21 Nov 2016 | Read review
“Get a room on the SOUTH side if you don't want to look at the roof over the front!”
 of 5 bubbles O2507YEdavidn, 24 Sep 2016 | Read review
“Very close to Midway”
 of 5 bubbles 357KevinH, 10 Aug 2016 | Read review
“Room 243 was fine, quiet and clean; we left around 6:00 A.M. to the airport.”
 of 5 bubbles claudiao89, 28 Jul 2016 | Read review
“Higher floors provide a view of the skyline and busy Midway airport.”
 of 5 bubbles GG579, 17 Jul 2016 | Read review
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